Which Dealership offers the best service

[LordOfTheManor]

Looking to buy a Mclaren Artura but after being ignored by Hatfield and Glasgow where do I go for some level of service ?

[Rocketreid]

I’ve got to say I’m a bit surprised as both of these dealers are owned by individuals unlike pretty much the rest which are large group owned.

[ollie plymsoles]

Manchester were/are great to deal with for us.

[cgt2]

Hatfield have been very good in my experience. Who did you speak to? Andy may be on holiday but he's extremely helpful.

[macdeb]

I'd be heading Birmingham way.

[supersport]

I had a great sales experience with Manchester, I'm not sure wanted my money.

[Fatherdougal]

macdeb said:

I'd be heading Birmingham way.

I definitely wouldn't!

[sjc]

Just go to Alastair Bols and tell him what you want.

[Fatherdougal]

I didn't buy from them in the end, but I actually had very good service from McAscot.

Alternatively, go Alastair Bols, although not sure how many Artura's he's had/can get

[LordOfTheManor]

There’s a spider on the market with 800 miles at £175k and two others with a few more miles on them at the same price

Does this make a simple coupe around the £125/135k mark ?

[simon_j]

There’s a 2025 spider at Manchester with 200 miles for £169k. A coupe for £125k-£135k will likely be 2 or 3 years older.

[r o n n i e]

It’s not like there are many dealerships so unless you are willing to travel great distances, surely it’s pick the one closest to you and develop a good relationship.

Too many buyers forget it’s a 2 way thing. I find treating the dealer with respect and as a long term relationship gets the best service irrespective of brand.

All said McLaren Ascot are excellent and I recommend them.

[LordOfTheManor]

Just been there and i agree both Phillip and Chris are amazing 🤩

[T350 Al]

LordOfTheManor said:

Just been there and i agree both Phillip and Chris are amazing ?

Chris at McAscot was an absolute star when I was buying mine If I go for an Artura, I'll be buying from him, no question.

Also worth mentioning I found their aftersales/servicing really good; just a shame they're so far away. I know others have had very different experiences though.

[650S]

The officially appointed dealers don't seem able to generate consistent, resounding support, to the OP's question.
I was waiting to see if they would.

Thorney Motorsport is my dealer, and I am greatly impressed by their Service.

Proper service, knowledgeable, no clap trap, and honest.

[Pistaaah]

macdeb said:

I'd be heading Birmingham way.

Me too - bought 2 McLarens from them - good on both sales and after sales service

[P1983]

Surprised at McHatfield. Had great service there when I bought my car but that was a few years ago when James and Robert were there. Both have moved on to pastures new now which is a shame as both of them were fantastic representatives of the brand. Had a few niggles in my first few months of ownership and Robert always got back to me very quickly and sorted it.

Last time I called in, it did feel a bit understaffed but I did call in on a Sunday to be fair. They are not independently owned as far as I know, they are part of the Grange dealer group.

[650S]

High staff turnover is a bad sign in any organisation, impossible to get to know their customer base, or build relationships

[LordOfTheManor]

Mclaren Dealer with a Artura Spider at £175k going to see it on Monday