Missing Medical Notes
Discussion
I had to visit my local MIU a few days ago after standing on a piece of wood which had a protruding nail.
No problem with the treatment that I received but something rather concerning came to light.
I have lived in the same town for over 30 years and have been with the same medical practice for the whole of that period. The Practice recently merged with another practice which operates out of the same building. MIU is in a different building about 20 metres away.
The Nurse who treated me told me that I did not exist on their
computer system.
She wrote me a note to take to practice reception asap.
It stated
'Please can you update the Patients NHS Spine Clinical Notes as we have no records for him.'
A bit concerning if I had an accident elsewhere and was unconscious.
Has anyone else had a similar experience? The Receptionist that I spoke to could not understand how this could have happened.
No problem with the treatment that I received but something rather concerning came to light.
I have lived in the same town for over 30 years and have been with the same medical practice for the whole of that period. The Practice recently merged with another practice which operates out of the same building. MIU is in a different building about 20 metres away.
The Nurse who treated me told me that I did not exist on their
computer system.
She wrote me a note to take to practice reception asap.
It stated
'Please can you update the Patients NHS Spine Clinical Notes as we have no records for him.'
A bit concerning if I had an accident elsewhere and was unconscious.
Has anyone else had a similar experience? The Receptionist that I spoke to could not understand how this could have happened.
Considering there are over 44,000 healthcare IT systems in 26,000 organisations it's unsurprising data gets lost:
https://digital.nhs.uk/services/care-identity-serv...
It's an inexcusable shambles.
https://digital.nhs.uk/services/care-identity-serv...
It's an inexcusable shambles.
Riley Blue said:
Considering there are over 44,000 healthcare IT systems in 26,000 organisations it's unsurprising data gets lost:
https://digital.nhs.uk/services/care-identity-serv...
It's an inexcusable shambles.
Well that's something I didn't know. As you say, hardly surprising.https://digital.nhs.uk/services/care-identity-serv...
It's an inexcusable shambles.
Recently I needed to ask for a copy of my full medical record. I got back nearly 300 pages of pdf hosted via some sort of secure platform where you can read/download it. I was amazed with scanned records going back to the early 80s!
Over the past few years I've been impressed by the development of the NHS App and also the MyChart/MyMFT App that gives near instant test results as soon as they're completed along with Consultant's letters etc.
Clearly in some NHS Trusts it works, but not a uniform picture across the country.
Over the past few years I've been impressed by the development of the NHS App and also the MyChart/MyMFT App that gives near instant test results as soon as they're completed along with Consultant's letters etc.
Clearly in some NHS Trusts it works, but not a uniform picture across the country.
Primary and secondary care are notoriously bad at sharing information. The MIU data may be on a different platform.
You can ask for a subject access request for your patient data, however, I suspect all you really want is for your information to be joined up and accessible.
I would be persistent though - as losing patient information is not good / not legal / poor record keeping.
You can ask for a subject access request for your patient data, however, I suspect all you really want is for your information to be joined up and accessible.
I would be persistent though - as losing patient information is not good / not legal / poor record keeping.
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