Contacti RAC Insurance - Online Policy
Contacti RAC Insurance - Online Policy
Author
Discussion

LimmerickLad

Original Poster:

4,905 posts

33 months

Can't use online portal as policy is due to expire / renew in 20 days time!

Been trying to use online Chatbox many times over many hours today - not working at moment!

Rang RAC insurance call centre - can't help because it is an 'on-line' policy!

Sent an email to admin@raconline.co.uk as advised on telephone call - nor response!

Found a 'complaints' link so sent that a message as well - no response.

I do not believe I gave permission for 'Automatic Renewal' however, for the avoidence of doubt - I do not wish to renew the policy that the premium has increased 3X since last year thank you very much - and you do not have my permission to take any further monies by using the banking details you currently hold from last year!

I don't do social media etc so does anyone kindly have any other suggestions as I have probably already spent 1/2 a day on this one way or another..........many thanks.