Garage door issue

[NRG1976]

Just sorting my garage door out after a cable snapped. At the spring at the top of the up and over door for whatever reason it seems the shaft that runs through the tension spring isn t lined up. It seems to be protruding on the right hand side.


Photos below, the holes to then put a pin through the cone to lock it in are therefore also out of place. Took the tension of the spring and removed the spring from the door so I could put the end cones on as wasn t enough space to remove cones without doing that.

Ideally I need the shaft to shuffle to the left.

Am I doing something wrong?

[spikeyhead]

Is the door working as it should?
If not then how is it misbehaving

[Rough101]

I ve the same door, and replaced the cones and cables about two year ago, but I don t quite understand your problem?

If I can I can go and look at mine and see.

Edit

Just looked and I’ve obviously chiselled away a lump of brick either side of mine to get mine out, but they’re not as tight as yours. Also I locked the spring on mine, I didn’t retension.

I think you’ll need to find the instructions for the door as to how to safely secure it, then remove the whole door in your case.

I installed my door, it’s a 2 man job but didn’t take long.

Edited by Rough101 on Sunday 26th October 08:37