Meet and Greet Lost My Key
Meet and Greet Lost My Key
Author
Discussion

Gnevans

Original Poster:

536 posts

141 months

My wife flew from Heathrow Terminal 3 and used a meet and greet parking company.

It’s a long story but they left my key in another customer’s car apparently.

8 days later no sign, its in the post etc.

Trustpilot reviews are appalling and it would have helped to do a modicum of research.

A replacement key is in excess of £500! As it needs to be coded….

Porsche for you..

How do I attempt to claim this back from the buffoons she used or do I write it off…

Thanks in advance…


swisstoni

20,970 posts

298 months

I certainly wouldn't want my wife using a MEAT and greet hehe

Someone with more of a clue than me will be along in a minute but options seem to be claim on car insurance if that is something offered, or pay yourself and pursue through the small claims.
And there's a small chance that the owner of the car where the key was left will hand it back the Co.

blueg33

43,155 posts

243 months

The buffoons need to learn lessons - small claims would be my route, get them to have to pay additional costs too.

TBH I am amazed that people still use parking companies that move your car, even more so with something like a Porsche.

Gnevans

Original Poster:

536 posts

141 months

She didn't do any research and thought that it was official parking.

Anyway it was cheap for a reason…

Monkeylegend

27,976 posts

250 months

Gnevans said:
My wife flew from Heathrow Terminal 3 and used a meet and greet parking company.

It s a long story but they left my key in another customer s car apparently.

8 days later no sign, its in the post etc.

Trustpilot reviews are appalling and it would have helped to do a modicum of research.

A replacement key is in excess of £500! As it needs to be coded .

Porsche for you..

How do I attempt to claim this back from the buffoons she used or do I write it off

Thanks in advance
Or has one of their employees kept it and your car might disappear one night from your drive?

Yellowfez

495 posts

34 months

One of my friends lives near Heathrow and all the meet and greet cars are just stashed on random roads dotted around the airport, it’s a huge problem and the cars regularly get vandalised, terrible

blueg33

43,155 posts

243 months

Gnevans said:
She didn't do any research and thought that it was official parking.

Anyway it was cheap for a reason
Even official is something I would avoid if they are driving my car.

GeniusOfLove

4,298 posts

31 months

I've read various horror stories about meet and greet for about 35 years now, both the "independent" fly by nights who park your car in a muddy field after doing donuts for a bit and the official ones where young lads wheelspin your car around (see Bristol airport video) and I dare say there were horror stories before then

I won't even leave a shed car with them because even if it's worthless it's a load of hassle if they wreck it or lose the key, rand yet people use them for expensive cars to try and save the cost of a tank of fuel. Absolutely incomprehensible.

You'll end up taking them to the small claims court if you want any hope of getting that money back. Write to them a few times, get ignored, write to them some more, keep the records for the court and be prepared to end up getting a CCJ against them and never seeing your £500.

Inbox

828 posts

5 months

You left a Porsche with the 'meet n greet' just wow!! I think the key might be the least of your problems.

I would start with your car insurance policy and see if it covers lost keys, lots do especially to get the lost key removed so it is not recognised.

Trying to fight an omnishambles into coughing up is probably a significant waste of your time.

GeniusOfLove

4,298 posts

31 months

Yes good point I'd get that key de-programmed from the car as a matter of urgency!

I'm not normally given to tin foil hattery and paranoia but a dogst fly by night company staffed by Hounslow bad boys has both your address and the "missing" key for your nice car.... yeah key and car might be reuinted real soon now, just not in the way you'd hoped hehe

Edited by GeniusOfLove on Thursday 6th November 12:37

swisstoni

20,970 posts

298 months

Small Claims is pretty straightforward and low effort these days.

T_S_M

1,146 posts

202 months

I’m flying from Heathrow in 2 weeks and need to book my parking. What’s the best option for parking?

GeniusOfLove

4,298 posts

31 months

swisstoni said:
Small Claims is pretty straightforward and low effort these days.
These guys will very probably

1 - ignore all the letters
2 - not bother responding/turning up
3 - ignore the judgement

If the OP then goes around pursuing the judgement he'll be throwing good money after bad because they'll just fold the company and start a new one once they accumulate enough unopened brown envelopes.

If you're really lucky they aren't as scummy as a lot of these outfits and you may get your £500 if you file with small claims, so there is no reason not to chuck the £50 fee at it and hope but if you win and they don't pay you need to just give up.

GeniusOfLove

4,298 posts

31 months

T_S_M said:
I m flying from Heathrow in 2 weeks and need to book my parking. What s the best option for parking?
Any option where the key stays with you the whole time. There are loads of "official" car parks at various distances from the terminals to chose from, I used one where a little pod thing took me to the terminal when I summoned it last time, the trip took about five minutes. No teenagers befouled my car or stole my key.

Edited by GeniusOfLove on Thursday 6th November 12:44

Spitfire2

1,964 posts

205 months

blueg33 said:
Gnevans said:
She didn't do any research and thought that it was official parking.

Anyway it was cheap for a reason
Even official is something I would avoid if they are driving my car.
Yep. The official meet and greet at Edinburgh is well known for ragging cars around roundabouts, bouncing over speedups etc. I wouldn't let them touch any car I cared about.

valiant

12,766 posts

179 months

T_S_M said:
I m flying from Heathrow in 2 weeks and need to book my parking. What s the best option for parking?
Use the official parking, park it yourself and wait for the bus.

Safest way, usually cheaper and you know it's not left in some random housing estate near the airport

GeniusOfLove

4,298 posts

31 months

Spitfire2 said:
Yep. The official meet and greet at Edinburgh is well known for ragging cars around roundabouts, bouncing over speedups etc. I wouldn't let them touch any car I cared about.
It's not just cars you care about, the ballache of getting back to find any car is missing/wrecked/stinking of weed and full of McDonalds wrappers and suspicious crusty residue is a "no thank you" for me.

swisstoni

20,970 posts

298 months

There was a place near me that offered this 'service' to Heathrow.
Their google reviews made some sobering reading.
Keys were kept in a cardboard box.

"Hi, just collecting my Porsche"
"Box over there Mate. Help yourself."

The Wookie

14,173 posts

247 months

blueg33 said:
Gnevans said:
She didn't do any research and thought that it was official parking.

Anyway it was cheap for a reason
Even official is something I would avoid if they are driving my car.
My business partners MX5 came back with its rear three quarter stoved in… looked suspiciously like a ‘drifting injury’!

beermtb

5 posts

Always the parking linked in the official airport website. The buses from long stay can be a pita at LHR but better than a missing key.