Theft from car in for service
Theft from car in for service
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Discussion

Blue62

Original Poster:

9,998 posts

172 months

Yesterday (21:15)
quotequote all
My gate remote was taken from my car while it was in for service today, it always sits in the same place and there’s no way that it hasn’t been taken by one of their employees. I accept that I should have removed it, but I’d appreciate any views on where I stand with the dealer, they’ve yet to respond to my call but it was late in the day. Main concern is that they know my address and have access to my drive, not panicking but concerned.

Simpo Two

90,341 posts

285 months

Yesterday (21:17)
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With no evidence I think that's the end of it. But maybe change your gate code and/or get some CCTV for peace of mind.

Nothingtoseehere

4,744 posts

207 months

Yesterday (21:21)
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My guess is that it wasn't in your car and you've misplaced it, or moved it. It's a really unlikely theft.

I'd hold off accusing anyone of theft. It'll be somewhere in the car, in a pocket or anywhere but a scheming employees hands.

I know that I've been certain that I left things - including a gate remote! - in my car or elsewhere, only to be proved wrong.


Blue62

Original Poster:

9,998 posts

172 months

Yesterday (21:41)
quotequote all
Nothingtoseehere said:
My guess is that it wasn't in your car and you've misplaced it, or moved it. It's a really unlikely theft.

I'd hold off accusing anyone of theft. It'll be somewhere in the car, in a pocket or anywhere but a scheming employees hands.

I know that I've been certain that I left things - including a gate remote! - in my car or elsewhere, only to be proved wrong.
I understand your point but the remote lives in the same place permanently, I never remove it from the car, ever.

Richard-D

1,733 posts

84 months

Yesterday (21:58)
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Blue62 said:
Nothingtoseehere said:
My guess is that it wasn't in your car and you've misplaced it, or moved it. It's a really unlikely theft.

I'd hold off accusing anyone of theft. It'll be somewhere in the car, in a pocket or anywhere but a scheming employees hands.

I know that I've been certain that I left things - including a gate remote! - in my car or elsewhere, only to be proved wrong.
I understand your point but the remote lives in the same place permanently, I never remove it from the car, ever.
Your wife took it when she lost hers.

edit: Hers is in her jacket pocket. Or her purse. Or at her sister's house.

Edited by Richard-D on Wednesday 3rd December 22:02

cliffords

3,131 posts

43 months

Yesterday (22:16)
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Richard-D said:
Blue62 said:
Nothingtoseehere said:
My guess is that it wasn't in your car and you've misplaced it, or moved it. It's a really unlikely theft.

I'd hold off accusing anyone of theft. It'll be somewhere in the car, in a pocket or anywhere but a scheming employees hands.

I know that I've been certain that I left things - including a gate remote! - in my car or elsewhere, only to be proved wrong.
I understand your point but the remote lives in the same place permanently, I never remove it from the car, ever.
Your wife took it when she lost hers.

edit: Hers is in her jacket pocket. Or her purse. Or at her sister's house.

Edited by Richard-D on Wednesday 3rd December 22:02
Your remote is in your wife's sisters pocket .

Blue62

Original Poster:

9,998 posts

172 months

Yesterday (22:27)
quotequote all
To leave my home I have to use the remote, it lives in its little happy place in the car, always. Shame this place is getting so chippy these days.

Richard-D

1,733 posts

84 months

Yesterday (22:31)
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Blue62 said:
To leave my home I have to use the remote, it lives in its little happy place in the car, always. Shame this place is getting so chippy these days.
I hope you didn't take my comment as 'having a pop'. It was a silly joke, not a serious suggestion.

Inbox

1,023 posts

6 months

Yesterday (22:36)
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Was the car valeted? It might be in a pile of stuff somewhere, you could make an innocent enquiry to the garage to see if it got misplaced, without solid evidence making an accusation of theft is unlikely to get anywhere except finding a new dealer.

The fact the dealer hasn't come back straight away means they will be investigating, checking any cctv they have on site, etc.

Have you really searched the car with a torch? So many places it could end up especially if it had an italian tune up.

As others have suggested you need to make sure your domestic security is maintained, get the lost key removed from the entry system.

It is a complete PITA and why the vehicle should be emptied first.

cliffords

3,131 posts

43 months

Yesterday (22:37)
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Richard-D said:
Blue62 said:
To leave my home I have to use the remote, it lives in its little happy place in the car, always. Shame this place is getting so chippy these days.
I hope you didn't take my comment as 'having a pop'. It was a silly joke, not a serious suggestion.
Mine was serious, I am convinced that's where it is .

Richard-D

1,733 posts

84 months

Yesterday (22:43)
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cliffords said:
Richard-D said:
Blue62 said:
To leave my home I have to use the remote, it lives in its little happy place in the car, always. Shame this place is getting so chippy these days.
I hope you didn't take my comment as 'having a pop'. It was a silly joke, not a serious suggestion.
Mine was serious, I am convinced that's where it is .
My remote or Blue's? Because I've just been and checked and it isn't there either.

Countdown

46,075 posts

216 months

Yesterday (22:44)
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Blue62 said:
My gate remote was taken from my car while it was in for service today, it always sits in the same place and there s no way that it hasn t been taken by one of their employees. I accept that I should have removed it, but I d appreciate any views on where I stand with the dealer, they ve yet to respond to my call but it was late in the day. Main concern is that they know my address and have access to my drive, not panicking but concerned.
Have to say it seems an odd thing for somebody to deliberately steal. It would not be worth anything to anyone else (afaics). Does accessing your drive give them easier access to anything they can steal?

Blue62

Original Poster:

9,998 posts

172 months

Yesterday (23:12)
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Countdown said:
Have to say it seems an odd thing for somebody to deliberately steal. It would not be worth anything to anyone else (afaics). Does accessing your drive give them easier access to anything they can steal?
Agree it’s odd, especially as I’d left a pair of sunglasses in the car, which in one way is more of a concern. Maybe a staff member having a laugh, maybe something more sinister but I’ll pick it up with the dealer tomorrow. Thanks

Yellow Lizud

2,750 posts

184 months

Yesterday (23:17)
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Blue62 said:
Main concern is that they know my address and have access to my drive.
I can understand your concern, every time I take my car for a service or an MOT the garage know my address and have access to my drive...
...but that's probably because I don't have any gates on my drive!

Nothingtoseehere

4,744 posts

207 months

Yesterday (23:53)
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Blue62 said:
To leave my home I have to use the remote, it lives in its little happy place in the car, always. Shame this place is getting so chippy these days.
Really not.

I've thought a trade nicked a makita battery charger. No, I didn't accuse anyone of it. About 18 months later I found it stuffed in a random box. The missus of course....

I've searched high and low for a gate remote.... left in a car that I left in a garage.

I'm sure we've all got stories like that.

Yes, your gate remote might be stolen. Very unlikely though, so always worth exploring every avenue!

Ed Boon II

32 posts

1 month

I accused a garage of taking my sunglasses, but they’d moved them from the usual spot to the glasses holder, which I never use.

I felt stupid, but at the same time don’t touch or move my stuff.

Hopefully there’s a simple explanation for your remote too.