Car insurer - OEM windscreen cover
Discussion
I posted a while ago I think regarding windscreen cover.
Basically, I have a large crack in my windscreen on my GR Yaris currently insured with Admiral who I believe will not replace like for like. My insurance renewal has come through so I am looking to move to an insurer who will provide OEM glass.
Can anyone recommend an insurer who will provide this.
Basically, I have a large crack in my windscreen on my GR Yaris currently insured with Admiral who I believe will not replace like for like. My insurance renewal has come through so I am looking to move to an insurer who will provide OEM glass.
Can anyone recommend an insurer who will provide this.
Freakuk said:
I posted a while ago I think regarding windscreen cover.
Basically, I have a large crack in my windscreen on my GR Yaris currently insured with Admiral who I believe will not replace like for like. My insurance renewal has come through so I am looking to move to an insurer who will provide OEM glass.
Can anyone recommend an insurer who will provide this.
I hope you're not thinking of putting in the claim with the new insurer! Basically, I have a large crack in my windscreen on my GR Yaris currently insured with Admiral who I believe will not replace like for like. My insurance renewal has come through so I am looking to move to an insurer who will provide OEM glass.
Can anyone recommend an insurer who will provide this.

I've been through this. I asked what the "unlimited" windscreen cover actually meant, i.e., does it allow me to have it done by a repairer of my choosing. At first I got the 'yes-yes-let's-move-on response'. When I asked for it to be worded clearer and put in writing in with my policy, the adviser put me on hold to make sure that was possible.
On returning, I was told I could take it 'anywhere' to have the windscreen replaced by 'anyone' just 'as long as it was Autoglass. Not 'anywhere' or by 'anyone' then. It took quite a bit of poking with a stick to get a definitive answer on what my options were (or if I had more than one) and when it became clear all roads led to Autoslags, I asked for windscreen cover to be removed from my policy as I would not ever be claiming for a cracked or chipped windscreen. "Can't do that" I was told, because "the system won't allow it".
I'm a windscreen fitter by trade, running my own business. However, I pay for windscreen cover which I do not need and will never utilise. If I replace my windscreen, I am supposed (required?) to tell them about such an unclaimed loss.
On returning, I was told I could take it 'anywhere' to have the windscreen replaced by 'anyone' just 'as long as it was Autoglass. Not 'anywhere' or by 'anyone' then. It took quite a bit of poking with a stick to get a definitive answer on what my options were (or if I had more than one) and when it became clear all roads led to Autoslags, I asked for windscreen cover to be removed from my policy as I would not ever be claiming for a cracked or chipped windscreen. "Can't do that" I was told, because "the system won't allow it".
I'm a windscreen fitter by trade, running my own business. However, I pay for windscreen cover which I do not need and will never utilise. If I replace my windscreen, I am supposed (required?) to tell them about such an unclaimed loss.
Freakuk said:
I posted a while ago I think regarding windscreen cover.
Basically, I have a large crack in my windscreen on my GR Yaris currently insured with Admiral who I believe will not replace like for like. My insurance renewal has come through so I am looking to move to an insurer who will provide OEM glass.
Can anyone recommend an insurer who will provide this.
I’m with Admiral and they recently approved Autoglass to replace my windscreen with OEM BMW glass, even though my car was almost 3 years old when I phoned them. Basically, I have a large crack in my windscreen on my GR Yaris currently insured with Admiral who I believe will not replace like for like. My insurance renewal has come through so I am looking to move to an insurer who will provide OEM glass.
Can anyone recommend an insurer who will provide this.
You just have to request OEM glass when making the windscreen claim, but it does mean you have to wait longer, vs just getting a standard windscreen fitted.
raspy said:
Freakuk said:
I posted a while ago I think regarding windscreen cover.
Basically, I have a large crack in my windscreen on my GR Yaris currently insured with Admiral who I believe will not replace like for like. My insurance renewal has come through so I am looking to move to an insurer who will provide OEM glass.
Can anyone recommend an insurer who will provide this.
I m with Admiral and they recently approved Autoglass to replace my windscreen with OEM BMW glass, even though my car was almost 3 years old when I phoned them. Basically, I have a large crack in my windscreen on my GR Yaris currently insured with Admiral who I believe will not replace like for like. My insurance renewal has come through so I am looking to move to an insurer who will provide OEM glass.
Can anyone recommend an insurer who will provide this.
You just have to request OEM glass when making the windscreen claim, but it does mean you have to wait longer, vs just getting a standard windscreen fitted.
Freakuk said:
I posted a while ago I think regarding windscreen cover.
Basically, I have a large crack in my windscreen on my GR Yaris currently insured with Admiral who I believe will not replace like for like. My insurance renewal has come through so I am looking to move to an insurer who will provide OEM glass.
Can anyone recommend an insurer who will provide this.
It can depend on what each Insurer says in their t and c which sometimes also includes mention of going direct. Basically, I have a large crack in my windscreen on my GR Yaris currently insured with Admiral who I believe will not replace like for like. My insurance renewal has come through so I am looking to move to an insurer who will provide OEM glass.
Can anyone recommend an insurer who will provide this.
I’ve had to replace windscreens in a couple of cars and each time I have been offered either Autoglass or National Windscreens depending on who was able to source and fit sooner.
As it turned out in both cases it was NW.
The topic of whether OEM or a copy never came up.
Not Admiral and no doubt a much more expensive Insurer.
Just thought I would check my policy as when this came up before I checked with BMW who want about £1.5k for the windscreen plus about 2 hours labour fitting. Which makes 'the most we'll pay is £95' even more hilarious!
Windscreen excesses
You're covered for windscreen repair and replacement.
If you use one of our approved repairers, you'll need to pay an excess
of:
● Repair: £25
● Replacement: £135
If you don't use one of our approved repairers, the most we'll pay is
£95 and you'll need to pay an excess of:
● Repair: £25
● Replacement: £135
Windscreen excesses
You're covered for windscreen repair and replacement.
If you use one of our approved repairers, you'll need to pay an excess
of:
● Repair: £25
● Replacement: £135
If you don't use one of our approved repairers, the most we'll pay is
£95 and you'll need to pay an excess of:
● Repair: £25
● Replacement: £135
Uncle Meat said:
Just thought I would check my policy as when this came up before I checked with BMW who want about £1.5k for the windscreen plus about 2 hours labour fitting. Which makes 'the most we'll pay is £95' even more hilarious!
Windscreen excesses
You're covered for windscreen repair and replacement.
If you use one of our approved repairers, you'll need to pay an excess
of:
? Repair: £25
? Replacement: £135
If you don't use one of our approved repairers, the most we'll pay is
£95 and you'll need to pay an excess of:
? Repair: £25
? Replacement: £135
Indeed although presumably both AG and NW don’t have to pay those retail prices per se and all being equal doesn’t matter anyway as you would obviously use the approved repairer. Windscreen excesses
You're covered for windscreen repair and replacement.
If you use one of our approved repairers, you'll need to pay an excess
of:
? Repair: £25
? Replacement: £135
If you don't use one of our approved repairers, the most we'll pay is
£95 and you'll need to pay an excess of:
? Repair: £25
? Replacement: £135
Uncle Meat said:
Just thought I would check my policy as when this came up before I checked with BMW who want about £1.5k for the windscreen plus about 2 hours labour fitting. Which makes 'the most we'll pay is £95' even more hilarious!
Windscreen excesses
You're covered for windscreen repair and replacement.
If you use one of our approved repairers, you'll need to pay an excess
of:
? Repair: £25
? Replacement: £135
If you don't use one of our approved repairers, the most we'll pay is
£95 and you'll need to pay an excess of:
? Repair: £25
? Replacement: £135
It really highlights the definition of the word, disproportionate.Windscreen excesses
You're covered for windscreen repair and replacement.
If you use one of our approved repairers, you'll need to pay an excess
of:
? Repair: £25
? Replacement: £135
If you don't use one of our approved repairers, the most we'll pay is
£95 and you'll need to pay an excess of:
? Repair: £25
? Replacement: £135
I also don't like how vague the 'one of our approved repairers' is, and never names one/them.
Glassman said:
It really highlights the definition of the word, disproportionate.
I also don't like how vague the 'one of our approved repairers' is, and never names one/them.
I think the reason why they aren't defined is that they can change / update their list of approved repairers at any time...I also don't like how vague the 'one of our approved repairers' is, and never names one/them.
I had a Discovery Sport with a heated windscreen that Autoglass replaced early in the summer, although it was a heated screen they fitted I'm convinced that the replacement never worked properly, although I sold the car before winter - not due to the windscreen though...
Freakuk said:
I posted a while ago I think regarding windscreen cover.
Basically, I have a large crack in my windscreen on my GR Yaris currently insured with Admiral who I believe will not replace like for like. My insurance renewal has come through so I am looking to move to an insurer who will provide OEM glass.
Can anyone recommend an insurer who will provide this.
Admiral put an OE BMW screen on my 3 series a few years ago only because it was the optional climate screen (polarised) and the pattern part they wanted to use was a clear one (ie. not polarised).Basically, I have a large crack in my windscreen on my GR Yaris currently insured with Admiral who I believe will not replace like for like. My insurance renewal has come through so I am looking to move to an insurer who will provide OEM glass.
Can anyone recommend an insurer who will provide this.
They needed me to prove this was the option I bought the car with (happily, I ordered the car and owned it since new so had the paperwork to hand).
Since then I've been pretty careful about insurers and windscreens in case they "accidentally" downgrade it while doing the work.
66HFM said:
Glassman said:
It really highlights the definition of the word, disproportionate.
I also don't like how vague the 'one of our approved repairers' is, and never names one/them.
I think the reason why they aren't defined is that they can change / update their list of approved repairers at any time...I also don't like how vague the 'one of our approved repairers' is, and never names one/them.
I had a Discovery Sport with a heated windscreen that Autoglass replaced early in the summer, although it was a heated screen they fitted I'm convinced that the replacement never worked properly, although I sold the car before winter - not due to the windscreen though...
What if you have had a bad experience with the nominated repairer? Or have an ongoing dispute with them? You might have vowed never to use that company again, but you've accepted a proposal that forces you to use a company that isn't named (and it's them).
They get away with a lot and it's all under the banner of saving (themselves) money (which in turn saves you on your quote).
Glassman said:
I've been through this. I asked what the "unlimited" windscreen cover actually meant, i.e., does it allow me to have it done by a repairer of my choosing. At first I got the 'yes-yes-let's-move-on response'. When I asked for it to be worded clearer and put in writing in with my policy, the adviser put me on hold to make sure that was possible.
On returning, I was told I could take it 'anywhere' to have the windscreen replaced by 'anyone' just 'as long as it was Autoglass. Not 'anywhere' or by 'anyone' then. It took quite a bit of poking with a stick to get a definitive answer on what my options were (or if I had more than one) and when it became clear all roads led to Autoslags, I asked for windscreen cover to be removed from my policy as I would not ever be claiming for a cracked or chipped windscreen. "Can't do that" I was told, because "the system won't allow it".
I'm a windscreen fitter by trade, running my own business. However, I pay for windscreen cover which I do not need and will never utilise. [b]If I replace my windscreen, I am supposed (required?) to tell them about such an unclaimed loss.[/]
Not if it was replaced due to 'fair wear and tear', which isn't covered, of course! On returning, I was told I could take it 'anywhere' to have the windscreen replaced by 'anyone' just 'as long as it was Autoglass. Not 'anywhere' or by 'anyone' then. It took quite a bit of poking with a stick to get a definitive answer on what my options were (or if I had more than one) and when it became clear all roads led to Autoslags, I asked for windscreen cover to be removed from my policy as I would not ever be claiming for a cracked or chipped windscreen. "Can't do that" I was told, because "the system won't allow it".
I'm a windscreen fitter by trade, running my own business. However, I pay for windscreen cover which I do not need and will never utilise. [b]If I replace my windscreen, I am supposed (required?) to tell them about such an unclaimed loss.[/]

My understanding is that the GR Yaris windscreen is not the same as the mass production Yaris.
So would someone apart from the OEM bother making one for (relatively) low production numbers? Would have to charge a lot to make back tooling etc costs.
You might be worried about nothing.
When you get it done, make sure rain sensor works. The plastic cover and clear gel pad was not positioned properly on mine so it was not working.
So would someone apart from the OEM bother making one for (relatively) low production numbers? Would have to charge a lot to make back tooling etc costs.
You might be worried about nothing.
When you get it done, make sure rain sensor works. The plastic cover and clear gel pad was not positioned properly on mine so it was not working.
Glassman said:
Probably, but this is an agreement and needs to be clear. When it is proposed to you, you should be given enough information to make an informed decision about exactly what is being proposed. If the nominated repairer is subject to change, perhaps they should state prevailing repairer. Instead they generate a non-geographical number which connects you to the dedicated glass claims desk at their nominated windscreen company's call centre.
What if you have had a bad experience with the nominated repairer? Or have an ongoing dispute with them? You might have vowed never to use that company again, but you've accepted a proposal that forces you to use a company that isn't named (and it's them).
They get away with a lot and it's all under the banner of saving (themselves) money (which in turn saves you on your quote).
In fairness the wording of the policy very much depends on who the Insurer is.What if you have had a bad experience with the nominated repairer? Or have an ongoing dispute with them? You might have vowed never to use that company again, but you've accepted a proposal that forces you to use a company that isn't named (and it's them).
They get away with a lot and it's all under the banner of saving (themselves) money (which in turn saves you on your quote).
If people go for the cheapest policy possible it is only to be expected that certain restrictions or limitations may apply and this would obviously extend to glass cover.
I guess that most people when Insuring their cars don't really give glass cover too much thought until they need to make a claim.
alscar said:
Glassman said:
Probably, but this is an agreement and needs to be clear. When it is proposed to you, you should be given enough information to make an informed decision about exactly what is being proposed. If the nominated repairer is subject to change, perhaps they should state prevailing repairer. Instead they generate a non-geographical number which connects you to the dedicated glass claims desk at their nominated windscreen company's call centre.
What if you have had a bad experience with the nominated repairer? Or have an ongoing dispute with them? You might have vowed never to use that company again, but you've accepted a proposal that forces you to use a company that isn't named (and it's them).
They get away with a lot and it's all under the banner of saving (themselves) money (which in turn saves you on your quote).
In fairness the wording of the policy very much depends on who the Insurer is.What if you have had a bad experience with the nominated repairer? Or have an ongoing dispute with them? You might have vowed never to use that company again, but you've accepted a proposal that forces you to use a company that isn't named (and it's them).
They get away with a lot and it's all under the banner of saving (themselves) money (which in turn saves you on your quote).
If people go for the cheapest policy possible it is only to be expected that certain restrictions or limitations may apply and this would obviously extend to glass cover.
I guess that most people when Insuring their cars don't really give glass cover too much thought until they need to make a claim.
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