If you're thinking of buying a new TV...
Discussion
The Gauge said:
He clearly knows his stuff, and it's good that there are people like him repairing modern TV's in this throw away world.Though he makes far too many videos on a daily basis and his channel isn't very uniform making content hard to find.
I'd love to know how/why he's fallen out with Richer Sounds! Too big for their boots now maybe?dickymint said:
I'd love to know how/why he's fallen out with Richer Sounds! Too big for their boots now maybe?
Yes I wondered that, I haven't heard anything negative about them myself so id be interested in knowing why, but if he's made a video on the subject it wont be easy to find it.He ought to organise his thumbnails so that the font is the same and they are consistent in a way that makes a video on say Panasonic easy to find, they are currently a jumble of videos and I just know that there will be some really useful info in many of his videos.
Sums up the issue ive got!
Current main TV is a 2007 Pansonic plasma, that wont die.
Would love to replace it with a 65" OLED thing, but they all have smart stuff built in. And as far as i can tell, they dont just switch on to TV first via antenna or sat dish? Have to go via a menu.
We have a 65" LG led set in the garden room and its great for films. But when you switch it on, it looks like a fire stick menu screen but crap, that seems to get slower every day. The kids always seem to get lost trying to just watch notmal TV. Anoying havingto skip through menus to get to terestial TV or select the firestick.
Also got my 28" CRT Toshiba ,in the work shop. That still works spot on. ( Needed still for the old dreamcast virtual cop light gun style game
)
Current main TV is a 2007 Pansonic plasma, that wont die.
Would love to replace it with a 65" OLED thing, but they all have smart stuff built in. And as far as i can tell, they dont just switch on to TV first via antenna or sat dish? Have to go via a menu.
We have a 65" LG led set in the garden room and its great for films. But when you switch it on, it looks like a fire stick menu screen but crap, that seems to get slower every day. The kids always seem to get lost trying to just watch notmal TV. Anoying havingto skip through menus to get to terestial TV or select the firestick.
Also got my 28" CRT Toshiba ,in the work shop. That still works spot on. ( Needed still for the old dreamcast virtual cop light gun style game
)FilH said:
Sums up the issue ive got!
Current main TV is a 2007 Pansonic plasma, that wont die.
Would love to replace it with a 65" OLED thing, but they all have smart stuff built in. And as far as i can tell, they dont just switch on to TV first via antenna or sat dish? Have to go via a menu.
We have a 65" LG led set in the garden room and its great for films. But when you switch it on, it looks like a fire stick menu screen but crap, that seems to get slower every day. The kids always seem to get lost trying to just watch notmal TV. Anoying havingto skip through menus to get to terestial TV or select the firestick.
Also got my 28" CRT Toshiba ,in the work shop. That still works spot on. ( Needed still for the old dreamcast virtual cop light gun style game )
Had several Panasonic Plasma TVs from 200X that wouldn't die. 2020 came along and lock down bought 65" Sony OLED . It switches on straight into Sky if activated with the Sky remote or direct into last function used if with its own remote. Not superfast to switch on as Google based but works fine, not got any slower, and I love the fact it uses the screen for audio. Current main TV is a 2007 Pansonic plasma, that wont die.
Would love to replace it with a 65" OLED thing, but they all have smart stuff built in. And as far as i can tell, they dont just switch on to TV first via antenna or sat dish? Have to go via a menu.
We have a 65" LG led set in the garden room and its great for films. But when you switch it on, it looks like a fire stick menu screen but crap, that seems to get slower every day. The kids always seem to get lost trying to just watch notmal TV. Anoying havingto skip through menus to get to terestial TV or select the firestick.
Also got my 28" CRT Toshiba ,in the work shop. That still works spot on. ( Needed still for the old dreamcast virtual cop light gun style game
)Thanks for posting this, I'll have a look.
I'd always thought Panasonic was a good brand, but not so sure now. Don't use mine much but the other day, no response, nothing. Long story short, disconnected the mains for 60 secs. Then there's the Freeview suggestions band I can't get rid of. Can't see it lasting that long tbh.
I'd always thought Panasonic was a good brand, but not so sure now. Don't use mine much but the other day, no response, nothing. Long story short, disconnected the mains for 60 secs. Then there's the Freeview suggestions band I can't get rid of. Can't see it lasting that long tbh.
All of our TV's used to be Panasonic Plasmas, gradually upgraded over the years to OLED etc. My last plasma has been dumped in the spare room for the last year much to the annoyance of the wife. Looks like today it may finally have found a new home with my niece. Sad day 
Also sad that newer TV's come with rubbish operating systems. I bought my late mum a new Panasonic TV earlier this year, only £400 but a superb picture, however the Firestick type OS is horrible to use and she really struggled getting to grips with it.
Also sad that newer TV's come with rubbish operating systems. I bought my late mum a new Panasonic TV earlier this year, only £400 but a superb picture, however the Firestick type OS is horrible to use and she really struggled getting to grips with it.
Panamax said:
I hope he knows more about TVs than he does about UK consumer law.
6-year life support for everything you buy? Good luck with that one. And when your 65" wall-mounted TV goes wobbly all you've got to do is work out how to get it into the car for return to the shop.
What part of "UK consumer law" has he not understood in that video?6-year life support for everything you buy? Good luck with that one. And when your 65" wall-mounted TV goes wobbly all you've got to do is work out how to get it into the car for return to the shop.
The Gauge said:
Sticks. said:
Thanks for posting this, I'll have a look.
I'd always thought Panasonic was a good brand, but not so sure now.
Their higher end models are genuine Panasonic but their budget TVs aren't and just carry their name.I'd always thought Panasonic was a good brand, but not so sure now.
Depends on what you want, the cheap ones might not last so long but then again they're a lot less money and the tech moves rapidly.
The software side is what annoys me, I'd prefer simple functionality but I guess there's market/money in the apps.
Repair is a tricky one but then there's hardly any parts in the things and what’s there are aren't particularly fixable and panel failures are terminal. That said I've literally just ordered an 80p capacitor to fix a failed Samsung backlight as it's doable on that unit.
More annoying is the way the units have got bigger and bigger and anything smallish either doesn't exist or is decontented.
The software side is what annoys me, I'd prefer simple functionality but I guess there's market/money in the apps.
Repair is a tricky one but then there's hardly any parts in the things and what’s there are aren't particularly fixable and panel failures are terminal. That said I've literally just ordered an 80p capacitor to fix a failed Samsung backlight as it's doable on that unit.
More annoying is the way the units have got bigger and bigger and anything smallish either doesn't exist or is decontented.
dickymint said:
I'd love to know how/why he's fallen out with Richer Sounds! Too big for their boots now maybe?
Seems it's the Black Friday offer they ran for a cheap 75" non brand TV for £399 with 1yr warranty, the kind of cheap TV they don't normally offerhttps://www.youtube.com/watch?v=ztBlTgEtZTE
The Gauge said:
dickymint said:
I'd love to know how/why he's fallen out with Richer Sounds! Too big for their boots now maybe?
Seems it's the Black Friday offer they ran for a cheap 75" non brand TV for £399 with 1yr warranty, the kind of cheap TV they don't normally offerhttps://www.youtube.com/watch?v=ztBlTgEtZTE
te) but got out before they shut to work for LG Electronics Wales and spent 10 happy years there witnessing the transition from CRT to LED screens. We also made the original Apple Imac G3 computers there which was pretty cool 
The Gauge said:
dickymint said:
I'd love to know how/why he's fallen out with Richer Sounds! Too big for their boots now maybe?
Yes I wondered that, I haven't heard anything negative about them myself so id be interested in knowing why, but if he's made a video on the subject it wont be easy to find it.He ought to organise his thumbnails so that the font is the same and they are consistent in a way that makes a video on say Panasonic easy to find, they are currently a jumble of videos and I just know that there will be some really useful info in many of his videos.
Old TV 42" back in 2012 came with 5 year warranty , around 5 year mark picture started to go blurred couldn't find receipt , called them , gave email address , they had on their system and emailed new receipt , said bring tv to us reappeared under warranty no cost .
2016 decided to upgrade to an OLED 65" LG .. with 6 year warranty , still going strong
bought many other electrical products always good guarantees , and good service
Edited by Purosangue on Monday 12th January 13:36
dickymint said:
What part of "UK consumer law" has he not understood in that video?
I think it's more a case of the confusion between 'warranty' and consumer rights. AFAIK, there is no law that states a minimum warranty period in the UK for consumer electronics, though one or two years is common from manufacturer through to retailer through to consumer. If you want an extreme example of manufacturer warranties, I can tell you that Rega Electronics, a UK-based maker of turntables and other Hi-Fi equipment, offers a lifetime warranty on its products to the first owner. However, this warranty covers manufacturing defects, not wear and tear.
Our consumer rights are not the same as a manufacturer warranty. Fleckers doesn't make that clear in his video. In England and Wales, the Consumer Rights Act 2015 provides a 6-year window in which an owner can open a claim against a retailer if the goods fail. It's five years in Scotland. However, there's some important info here.
The owner isn't automatically entitled to a repair or refund beyond the first 6 months of ownership. It's up to them to prove that the fault existed at the time of purchase. For example, bad capacitors which makes a product fail at two or three years after purchase. Also, any refund can be parred down pro rata with the length of ownership. i.e. a £500 failing at the three year mark after purchase, the retailer could offer a £200 refund in respect of the remaining two years use that the owner didn't get.
To summarise, then. There's the cover under the Consumer Rights Act which says that the goods should last a reasonable length of time, but it's up to the owner to prove a fault. Then there's the manufacturer's/retailer's warranty on top.
Lucid_AV said:
I think it's more a case of the confusion between 'warranty' and consumer rights.
AFAIK, there is no law that states a minimum warranty period in the UK for consumer electronics, though one or two years is common from manufacturer through to retailer through to consumer. If you want an extreme example of manufacturer warranties, I can tell you that Rega Electronics, a UK-based maker of turntables and other Hi-Fi equipment, offers a lifetime warranty on its products to the first owner. However, this warranty covers manufacturing defects, not wear and tear.
Our consumer rights are not the same as a manufacturer warranty. Fleckers doesn't make that clear in his video. In England and Wales, the Consumer Rights Act 2015 provides a 6-year window in which an owner can open a claim against a retailer if the goods fail. It's five years in Scotland. However, there's some important info here.
The owner isn't automatically entitled to a repair or refund beyond the first 6 months of ownership. It's up to them to prove that the fault existed at the time of purchase. For example, bad capacitors which makes a product fail at two or three years after purchase. Also, any refund can be parred down pro rata with the length of ownership. i.e. a £500 failing at the three year mark after purchase, the retailer could offer a £200 refund in respect of the remaining two years use that the owner didn't get.
To summarise, then. There's the cover under the Consumer Rights Act which says that the goods should last a reasonable length of time, but it's up to the owner to prove a fault. Then there's the manufacturer's/retailer's warranty on top.
Exactly, a LOT of people misread the 6 year claim window as a 6 year warranty.AFAIK, there is no law that states a minimum warranty period in the UK for consumer electronics, though one or two years is common from manufacturer through to retailer through to consumer. If you want an extreme example of manufacturer warranties, I can tell you that Rega Electronics, a UK-based maker of turntables and other Hi-Fi equipment, offers a lifetime warranty on its products to the first owner. However, this warranty covers manufacturing defects, not wear and tear.
Our consumer rights are not the same as a manufacturer warranty. Fleckers doesn't make that clear in his video. In England and Wales, the Consumer Rights Act 2015 provides a 6-year window in which an owner can open a claim against a retailer if the goods fail. It's five years in Scotland. However, there's some important info here.
The owner isn't automatically entitled to a repair or refund beyond the first 6 months of ownership. It's up to them to prove that the fault existed at the time of purchase. For example, bad capacitors which makes a product fail at two or three years after purchase. Also, any refund can be parred down pro rata with the length of ownership. i.e. a £500 failing at the three year mark after purchase, the retailer could offer a £200 refund in respect of the remaining two years use that the owner didn't get.
To summarise, then. There's the cover under the Consumer Rights Act which says that the goods should last a reasonable length of time, but it's up to the owner to prove a fault. Then there's the manufacturer's/retailer's warranty on top.
One thing I will say though, is have a go. I lost a case when a chancer claimed for a full refund after 4 years on a 1 year warranted product. He absolutely failed to show there was a manufacturing fault, and I absolutely proved he was negligent and broke my clear T&Cs. He still won a full refund. Why? bacause I sell a premium product and it was "reasonable" for him to exect it to last longer for what he paid.
Purosangue said:
The Gauge said:
dickymint said:
I'd love to know how/why he's fallen out with Richer Sounds! Too big for their boots now maybe?
Yes I wondered that, I haven't heard anything negative about them myself so id be interested in knowing why, but if he's made a video on the subject it wont be easy to find it.He ought to organise his thumbnails so that the font is the same and they are consistent in a way that makes a video on say Panasonic easy to find, they are currently a jumble of videos and I just know that there will be some really useful info in many of his videos.
Old TV 42" back in 2012 came with 5 year warranty , around 5 year mark picture started to go blurred couldn't find receipt , called them , gave email address , they had on their system and emailed new receipt , said bring tv to us reappeared under warranty no cost .
2016 decided to upgrade to an OLED 65" LG .. with 6 year warranty , still going strong
bought many other electrical products always good guarantees , and good service
Edited by Purosangue on Monday 12th January 13:36
Conversely, my parents in the last 15 years or so have always bought Samsung and every single TV they bought has given them problems.
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