HP Elitebook (2019) won't POST/boot
HP Elitebook (2019) won't POST/boot
Author
Discussion

NaePasaran

Original Poster:

862 posts

78 months

Saturday 3rd January
quotequote all
Anyone anything else to try before it gets frisbee'd out the room.

Was working fine 2 nights ago, then I shut it down, placed it in my laptop bag, drove 2 miles, walked one flight of stairs, took it out protective laptop bag, placed on friends dining table, powered on and it didnt get passed the HP splash screen, and still doesn't.

Can enter the bios and ran memory and hard-drive tests and they were fine.

Took the bottom off, removed RAM, SSD, battery and CMOS and held power button for 20 seconds, re-housed them and still won't get passed HP splash screen, however the bios/motherboard did acknowledge a memory module and CMOS battery was removed.

It's running Linux Mint so tried disabling/enabling tpm, then again with legacy boot and secure boot and still not getting passed HP logo. Can find an option to boot to GRUB (Linux equivalent of sorts of system restore I think) but again, gets stuck in a loop at HP logo.

Anything else anyone can think of? Pretty skint to ideally keen to repair (or at least to the cost of a replacement of something similar). If it makes much of a difference it's plugged in 24/7 and has been for 6 years but it does goto sleep, so no idea if this could contribute to somehow "frying" something.

Thanks all

Baldchap

9,325 posts

113 months

Saturday 3rd January
quotequote all
Do you still have the USB device with the Mint installer on? That's also a Live environment with some basic troubleshooting tools.

Steve_H80

505 posts

43 months

Saturday 3rd January
quotequote all
It does sound like a hard drive failure, 24/7 for all those years is quite an ask for a domestic SSD.
As suggested above try and boot from the usb, if that works you might be able to repair the HD or reinstall the OS to it.

the-photographer

4,159 posts

197 months

Saturday 3rd January
quotequote all
Try and replace the M2 with a £20 used drive from ebay

fooman

768 posts

85 months

Saturday 3rd January
quotequote all
HP? Take the drive out and sell the rest as spares or repairs on eBay

NaePasaran

Original Poster:

862 posts

78 months

Sunday 4th January
quotequote all
Thanks for the suggestions.

Must've formatted the USB drive so ordered a replacement on eBay (since GDPR it seems no company laptops accept usb which is fair enough, and no-one I know seems to have their own personal device anymore)

NaePasaran

Original Poster:

862 posts

78 months

Wednesday
quotequote all
eBay Linux Mint pendrive came through. Booted into live OS from the USB, ran the "boot error" app from the start menu and 30 seconds later everything is working. Note to self: keep the pendrive with the laptop in future.

gotoPzero

19,591 posts

210 months

Wednesday
quotequote all
I had a HP X360 or whatever it was called. £1700 machine. Bricked itself like yours at 3 years old one night turned it off and the next morning it was dead.
After much faffing I got it running again but no keyboard or track pad so was using usb mouse and kb.
Spent another few days and put it in a cupboard before I threw it in the bin after going back and forth to win 10 / 11 and various bios versions.
Then found a thread on reddit and they said to remove as many of the ribbon connectors, gently clean and re-seat.
This fixed my keyboard and track pad.
But no longer functions as a tablet, webcam does not work and probably other stuff I dont know about.

I am 100% convinced it was some sort of software issue though. I replaced it with a Dell. HP still gathering dust in my office, I turn it on maybe once every 6 months but its basically a paper weight now as I cant trust it.