Hyundai/Ohme integration

[underwhelmist]

Are any other Hyundai & Ohme Pro owners having trouble with integration recently?

I updated from the old Bluelink app to the My Hyundai app about a week ago. All worked fine for a bit but then the Ohme app started failing to communicate with the Hyundai API, with the result that whenever I plugged the car in the charger thought the car was at 0%.

I've unpaired my car and when I try to re-pair (with credentials that I know work on the My Hyundai app), the Ohme app says it can't connect to the Hyundai API. As a result I can't use smart charging, I've currently set the charger to add 80% and I've set the limit on the car to 80% but that feels a big kludgy. Anybody having similar problems, or got it working successfully?

[I52]

Not had any issues recently between the car and the Ohme app, although finding the MyHyundai app a backwards step from the Bluelink. In the past have had phases of lack of communication between the 2, sometimes logging out of everything and resetting up the link to Hyundai on the Ohme app has worked.

[mclwanB]

Same issue as OP. From the forums it is widespread and there is a fix apparently going to happen at some point. *sigh*

[Sheepshanks]

Daughter has had a Kona EV for just over a year and we were advised not to even try and use the Hyundai app - she does the charging using the Ohme / Octopus app.

I think it's a general thing that all EV vehicle manufacturers apps can be flaky.

[MikeofOxford]

Same issue as OP, I've tried to talk to OHME, but they just keep saying to unlink and relink, which obviously doesn't work since the new BlueLink app was introduced.

What does make sense, is I've heard that Hyundai were getting far to many 3rd party apps trying to use the API to get the vehicle position etc. and as Hyundai are paying for the 4G sim usage, decided to block all Apps apart from their own.

What they and Ohme etc. need to do, is get an agreement between legitimate providers to sign up to use the API. Also, I'd have thought that if the card is plugged into the charger, it's a valid use of the API.

[slievenashaska]

MikeofOxford said:

I've tried to talk to OHME, but they just keep saying to unlink and relink, which obviously doesn't work

What else do you expect them to do?

Hyundai control the API and Hyundai say the API is functional, so Ohme has two choices - tell you to keep trying or tell you not to bother with it - personally I don't bother.

MikeofOxford said:

What they and Ohme etc. need to do, is get an agreement between legitimate providers to sign up to use the API.

Undoubtably in the background Ohme have been giving feedback to Hyundai, but if Hyundai are deaf and don't want to fix it do you really expect Ohme to tell you that?

Anyway it is a trivial issue not having the Hyundai logged into the Ohme system, as the car will still smart charge but controlled through the Ohme app and it is just adding the current charge level of the car when you charge.