HGV in the wrong place
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Discussion

Avenicus

Original Poster:

563 posts

65 months

Yesterday (18:31)
quotequote all
Scenario:

HGV in a residential area missed a distribution centre about half a mile away because of Sat Nav directions which took him into a residential estate in the dark (late evening in Autumn).

Trying to turn around, churns grass verges, hits a lampost, when residents come out, drives off rapidly across the pavement within 50 feet of a children's park leaving debris on the pavement for 150 feet.

Registration noted and major retail branding on the lorry.

I called the local distribution centre and also logged it online with police due to damage and dangerous driving.

Police said they would not follow up. Distribution centre said it was a sub-contractor so no responsibility. Retailer referred me back to the distribution centre.

What would you do?

Moderator edit: no need to name & shame

Simpo Two

90,837 posts

286 months

Yesterday (18:44)
quotequote all
Ah well he wasn't speeding you see so it's all OK...

But seriously, 'within 50 feet of a children's park' = he was 50 feet away, and how many children were in the park at the time? People drive 50 feet away from children all the time. What was all the debris and how badly damaged was the lamp post?

C Lee Farquar

4,150 posts

237 months

Yesterday (18:50)
quotequote all
Avenicus said:
Scenario:

What would you do?
Let it go.

MustangGT

13,631 posts

301 months

Yesterday (19:18)
quotequote all
Avenicus said:
Scenario:

HGV in a residential area missed a distribution centre about half a mile away because of Sat Nav directions which took him into a residential estate in the dark (late evening in Autumn).

Trying to turn around, churns grass verges, hits a lampost, when residents come out, drives off rapidly across the pavement within 50 feet of a children's park leaving debris on the pavement for 150 feet.

Registration noted and major retail branding on the lorry.

I called the local distribution centre and also logged it online with police due to damage and dangerous driving.

Police said they would not follow up. Distribution centre said it was a sub-contractor so no responsibility. Retailer referred me back to the distribution centre.

What would you do?
I would do nothing.

48k

16,064 posts

169 months

Yesterday (20:12)
quotequote all
Avenicus said:
What would you do?
Daily Mail sad face impression.

bobtail4x4

4,252 posts

130 months

Yesterday (20:27)
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write to head office?

paul_c123

1,664 posts

14 months

Yesterday (20:43)
quotequote all
I'd have tried to help him turn around the unit+trailer. That might mean traffic management, or watching his back. If he was uncomfortable with a stranger acting as banksman, I would have made the suggestion to get out and look before committing to the reverse/turn.

valiant

13,078 posts

181 months

Yesterday (21:08)
quotequote all
Report the damage to whomever is responsible for repairs to verges and lamppost and give them the info.


Sebring440

3,027 posts

117 months

Yesterday (21:08)
quotequote all
Avenicus said:
What would you do?
Offered to assist the guy.

But certainly not post on PH.

Ilovejapcrap

3,311 posts

133 months

Yesterday (21:59)
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I'd not be ringing his office trying to get him in trouble. You ever driven in an area you don't know in a HGV ? It ain't fun !

keo

2,758 posts

191 months

Yesterday (22:04)
quotequote all
Avenicus said:
What would you do?
Help the bloke out. Definitely not make a fuss on the internet.

eldrich

89 posts

99 months

Avenicus said:
Scenario:

What would you do?
Give him a hand, trying to turn that around in the dark in a residential place they could do with all the help they could get. 2 mins help from someone could save alot of cleaning up later.

GasEngineer

2,034 posts

83 months

Even though it was a sub contractor the distribution centre who is contracting the driver must have some responsibility for what their driver does.

Don't let them fob you off. Isn't there some sort of HGV association/body that HGV firms are controlled by? You could try them.

paul_c123

1,664 posts

14 months

GasEngineer said:
Even though it was a sub contractor the distribution centre who is contracting the driver must have some responsibility for what their driver does.
There will be a Transport Manager somewhere, but if its subcontracted out (eg to GXO or another logistics firm) this is a commercial relationship and the general public isn't entitled to know the commercial arrangements.

GasEngineer said:
Don't let them fob you off. Isn't there some sort of HGV association/body that HGV firms are controlled by? You could try them.
Traffic Commissioners license and regulate HGV Fleet Managers. The DVSA is responsible for enforcement against HGV firms. The company is jointly and severally liable for many infringements such as roadworthiness, driver hours, etc but not moving traffic offences.

Ultimately it starts with the police, if they're not interested it would be difficult for the other bodies responsible to take any effective action who may well be completely unaware of it anyway.

s p a c e m a n

11,534 posts

169 months

Did you stand there videoing them on your phone while shouting oh my god repeatedly?

Could probably post it on Facebook for some likes and stuff?

Red9zero

10,133 posts

78 months

C Lee Farquar said:
Let it go.
Was it carrying Frozen food ?

markymarkthree

3,272 posts

192 months

Pass on the details to the local council, as they/you will be paying for the damage.

Interesting the "do nothing & keep your nose out", type of posts on here. I guess they arnt bothered about where their council tax is wasted.

Edited by markymarkthree on Friday 30th January 08:00

vikingaero

12,154 posts

190 months

markymarkthree said:
Pass on the details to the local council, as they/you will be paying for the damage.

Interesting the "do nothing & keep your nose out", type of posts on here. I guess they arnt bothered about where their council tax is wasted.

Edited by markymarkthree on Friday 30th January 08:00
The do nothing & keep your nose out types will be the ones that damage other peoples cars/property and drive off themselves. Chav rulez.

Zetec-S

6,586 posts

114 months

Not defending the part about hitting a lamp post then driving off, but if you look at it from the HGV driver's point of view, if a horde of swivel eyed locals start advancing towards him with pitchforks at the ready then I wouldn't blame him for just wanting to get out of there.

Sensible answer would obviously be to offer assistance. A few years ago we had some garden supplies delivered, for some reason it was on the back of large artic. Thankfully I caught him before he turned down our (no-through) road (which is wide to start with then narrows just round a bend) and got him to park up where he was and he used the pump truck to move everything. Once finished I told him the best route to get back off the estate.

dundarach

5,925 posts

249 months

Accept that the world is full of bellends and try not to think about it

Then whenever I heard people moaning about the state of the country, remember that time when I was bothered about the tiny stuff and realise 'this is why no one gives a st any longer'

The trap you've fallen into is wanting to make the world a better place