Travelodge staff gave sex attacker key to woman's room
Discussion
I saw that earlier. From what I can gather anyone within earshot of you whilst checking in could potentially blag a key to your room.
It sounds like it was some sort of Christmas party event, so I imagine hotel staff were having to deal with a lot of drunken revellers and it's not uncommon for people to lock themselves out of their room, but it's rather concerning they don't have a more robust system to check if someone is genuine. Not to mention their appalling attitude afterwards towards the victim.
It sounds like it was some sort of Christmas party event, so I imagine hotel staff were having to deal with a lot of drunken revellers and it's not uncommon for people to lock themselves out of their room, but it's rather concerning they don't have a more robust system to check if someone is genuine. Not to mention their appalling attitude afterwards towards the victim.
sJeez. Not good. A simple password or pin code at the time of booking would prevent this, only known to the person who booked the room and then shown to staff in the event they need to re-issue a room key.
Also knowing how to keep a hotel door secure from inside is a good idea - lots of info online.
Also knowing how to keep a hotel door secure from inside is a good idea - lots of info online.
Wife used to work in a national chain hotel. (Not TL) and there were very strict rules around giving keys out and whatnot especially where lone females were staying and it wasn’t unheard of to have abusive husbands turn up looking for their wives who’d finally had enough.
Looks like processes have failed and TL have behaved appallingly in its handling of the victim.
Looks like processes have failed and TL have behaved appallingly in its handling of the victim.
davek_964 said:
Or, it means the procedures are not good enough.
That's how I read it tbh.I could understand the BBC not publishing them but the fact Travelodge wouldn't tell them what they were suggests they probably weren't adequate.
Without knowing what they were I guess it's difficult to form a view on whether it could reasonably be expected that someone would be able to do what this scumbag did.
butchstewie said:
davek_964 said:
Or, it means the procedures are not good enough.
That's how I read it tbh.I could understand the BBC not publishing them but the fact Travelodge wouldn't tell them what they were suggests they probably weren't adequate.
Without knowing what they were I guess it's difficult to form a view on whether it could reasonably be expected that someone would be able to do what this scumbag did.
Sounds like the guy was also staying at the hotel and claimed to be her boyfriend. So he can go to bed and see her in the morning. Absolutely no reason to give him the key.
jonsp said:
butchstewie said:
davek_964 said:
Or, it means the procedures are not good enough.
That's how I read it tbh.I could understand the BBC not publishing them but the fact Travelodge wouldn't tell them what they were suggests they probably weren't adequate.
Without knowing what they were I guess it's difficult to form a view on whether it could reasonably be expected that someone would be able to do what this scumbag did.
Sounds like the guy was also staying at the hotel and claimed to be her boyfriend. So he can go to bed and see her in the morning. Absolutely no reason to give him the key.
The only thing is, suppose you can never have 100% systems in place as the article did say they knew each other but I would expect reception to call me if someone was asking for my room key.
gotoPzero said:
Not just a man asking for a key, any room any key should need IMVHO verbal confirmation.
The only thing is, suppose you can never have 100% systems in place as the article did say they knew each other but I would expect reception to call me if someone was asking for my room key.
Certainly. The only thing is, suppose you can never have 100% systems in place as the article did say they knew each other but I would expect reception to call me if someone was asking for my room key.
Even if the guy was her boyfriend they might have had a row and she wanted to be away from him. If a woman's not safe behind a locked door where is she safe?
Being cynical I wonder if some wide awake lawyer will pick this up and sue TL on a % basis.
wiggy001 said:
If your name isn't on the room booking then you shouldn't get a key. That is the most basic of procedures I would assume any hotel would follow.
The thing is, you're not required to give the names of everyone staying. They do ask at booking how many people are staying... and the default value is usually set to two.
Travelodge say procedures were followed, I wonder if the procedure was to check how many people the room had been booked for and that said "2".
wiggy001 said:
If your name isn't on the room booking then you shouldn't get a key. That is the most basic of procedures I would assume any hotel would follow.
Room bookings only have one name on them. When I book hotel rooms for family holidays they ask for the number of people but not their names.Red9zero said:
I was given a key card for a woman's room when I checked into a Travelodge a few years back. It was a bit of a shock when I walked in to find the room already occupied. Luckily there was only her stuff in there as she had popped out. I thought that was bad enough.
Happened to a colleague of mine at a Premier Inn, checked in and was given a room key, went to the room to find it occupied and heard someone in the shower. He quickly walked out again and went back to reception and they tried telling him he was wrong and went to the room to check it! Gassing Station | News, Politics & Economics | Top of Page | What's New | My Stuff