Agreed value photos
Author
Discussion

Bluevanman

Original Poster:

9,470 posts

217 months

Friday 3rd April
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When you renew your classic car insurance with the same company do you take new photos for the agreed value every year or reuse last years ?

Steve-B

932 posts

306 months

Friday 3rd April
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Personally never heard of doing so TBH and I can't see how pictures would help?
I've got our 1973 TR 6 with Footman James who was happy with the valuation from when we part-ex'd our Caterham SV for it.

sixor8

8,065 posts

292 months

Friday 3rd April
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I've had classic car insurance on and off for over 20 years and it used to be common place for them to ask for photos for an agreed value.

Since the online MoT database appeared in 2006 and other checks possible via the net, they don't seem to any more, unless you want what they'd consider a 'high' valuation. I've not been asked for photos for over 20 years, but then none of mine have been show quality, yet. smile

As long as the photos genuinely show the condition, I'd be happy to submit older ones myself, but they may be stored, and compared?

Bluevanman

Original Poster:

9,470 posts

217 months

Friday 3rd April
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With Adrian Flux you have to apply for agreed value separately at every renewal and they ask for 7 photos

Old Merc

3,802 posts

191 months

Tuesday 7th April
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I’m with Lancaster who ask for the agreed value to be renewed every year.
They farm this out to some sort of accessor? who is useless. I send an assortment of new, old and edited old photos. This year, after resending the photos again, together with an additional one, it was completed ia month late. I get a nice new certificate,, WITH LAST YEARS DATE !!!

FlyVintage

368 posts

15 months

Tuesday 7th April
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Bluevanman said:
With Adrian Flux you have to apply for agreed value separately at every renewal and they ask for 7 photos
Same here; loaded up to an on-line form.

Yes, of course you could use last years, but there seems little point in paying extra for the increased cover to then put yourself in a position where a claim could be refused or downgraded to market value. Just take new photos.

droopsnoot

14,243 posts

266 months

Tuesday 7th April
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It's worth checking with your insurance company. I took some of one of my cars when they asked me to, but it's quite a long time ago. While renewing last year, the rep mentioned that "you can upgrade to agreed value for no extra cost". I told her that I was already on agreed value, but she replied that because I hadn't sent new photographs in, it had lapsed, the photos only last for two years apparently, which no-one had explicitly mentioned.

Fortunately I hadn't had a situation where a claim was required, but as I had someone dealing with my policy for around ten years who claimed to be my "personal account manager", and had repeatedly asked them to modify the value over the years, I was quite angry that they hadn't bothered to tell me it had reverted to market value. Her just saying "it'll be in the policy documents" annoyed me, even though she's probably correct.

CoolHands

22,473 posts

219 months

Tuesday 7th April
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Has anyone ever claimed with an agreed value? Just wondering if they actually stick to it.

RichB

55,495 posts

308 months

Tuesday 7th April
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droopsnoot said:
It's worth checking with your insurance company. I took some of one of my cars when they asked me to, but it's quite a long time ago. While renewing last year, the rep mentioned that "you can upgrade to agreed value for no extra cost". I told her that I was already on agreed value, but she replied that because I hadn't sent new photographs in, it had lapsed, the photos only last for two years apparently, which no-one had explicitly mentioned.

Fortunately I hadn't had a situation where a claim was required, but as I had someone dealing with my policy for around ten years who claimed to be my "personal account manager", and had repeatedly asked them to modify the value over the years, I was quite angry that they hadn't bothered to tell me it had reverted to market value. Her just saying "it'll be in the policy documents" annoyed me, even though she's probably correct.
Sounds like Footman James wink

FlyVintage

368 posts

15 months

Tuesday 7th April
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CoolHands said:
Has anyone ever claimed with an agreed value? Just wondering if they actually stick to it.
It’s certainly saved one car for me; not on a total loss basis, but on a significant sum required for repairs which would have not happened with market value.

MDT

695 posts

196 months

Tuesday 7th April
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CoolHands said:
Has anyone ever claimed with an agreed value? Just wondering if they actually stick to it.
Not quite, but close. Had a crash and they send out "an expert" to assess the damage, he agreed it was not a total loss, but he also said the pre accident value was 30% lover than the insured value which was "agreed". Did not come to it but I did have the evidence ready to show that this "expert" did not know what he was talking about.

I know the MG Owners club ask for photos to support their insurance policy for agreed valuations.


GAjon

4,017 posts

237 months

Tuesday 7th April
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Answer to the original question.

I get the car out, take new photos and date stamp them. In the event of a claim you want things to be correct and not leave yourself exposed to a cop out by the insurance company.

I have claimed on an agreed value policy, the pay out was as agreed but the buy back for the car was weighted in favour of the insurers.

If you ever find yourself in a situation where your classic is damaged in a RTA and requires recovery and you want to keep it.
Make sure it’s recovered to your property or a place you want it to go.
I’m pretty sure if mine had gone to a salvage yard I wouldn’t have been able to recover it.

gt40steve

1,267 posts

128 months

Tuesday 7th April
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GAjon said:
Answer to the original question.

I get the car out, take new photos and date stamp them. In the event of a claim you want things to be correct and not leave yourself exposed to a cop out by the insurance company.

I have claimed on an agreed value policy, the pay out was as agreed but the buy back for the car was weighted in favour of the insurers.

If you ever find yourself in a situation where your classic is damaged in a RTA and requires recovery and you want to keep it.
Make sure it s recovered to your property or a place you want it to go.
I m pretty sure if mine had gone to a salvage yard I wouldn t have been able to recover it.
Picking up on the last point, there's a risk of damage and bits dissappearing from your vehicle. Don't let it go to a yard if you want to retain it.


droopsnoot

14,243 posts

266 months

Tuesday 7th April
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RichB said:
Sounds like Footman James wink
It wasn't, but it's interesting to know that others are similarly disorganised.

Mr Tidy

29,852 posts

151 months

Tuesday 7th April
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CoolHands said:
Has anyone ever claimed with an agreed value? Just wondering if they actually stick to it.
Well they used to when I was working for an insurer Lancaster used to place business with back in the early 90s!

Although if the car was stolen not so much. Quite often the photos provided weren't of the car insured, or it hadn't actually been stolen, etc.

M138

1,082 posts

15 months

Thursday 9th April
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CoolHands said:
Has anyone ever claimed with an agreed value? Just wondering if they actually stick to it.
I did in 2005 on a Stag but obviously things might’ve changed in the last 20+ years. It was insured for an agreed value of £6500 after I had sent the photos in, I said I valued it at £6500 and they agreed. I got hit in it, front offside, got wrote off, then I get a call from an accessor who tries chiselling me on the agreed value saying “It’s not quite as good as the photos portray” and I think I ended up settling on £6000.
So if agreed value is the same as it was 20 years ago I would say it’s similar to We Buy Any Car as in if faults are not mentioned or visible in the photos you will be chisiled on your agreed value.

CoolHands

22,473 posts

219 months

Thursday 9th April
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Yeah good points which is fair enough I suppose ie f someone has over-represented the condition of the car.

//j17

4,946 posts

247 months

Thursday 9th April
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droopsnoot said:
RichB said:
Sounds like Footman James wink
It wasn't, but it's interesting to know that others are similarly disorganised.
Sounds more like someone didn't read the small print in their insurance documents to me. I know my policies have all had a note saying agreed valuations must be less than 2 years old - and while polite it's not incumbent on the insurer to send you a reminder.

droopsnoot

14,243 posts

266 months

Thursday 9th April
quotequote all
//j17 said:
droopsnoot said:
RichB said:
Sounds like Footman James wink
It wasn't, but it's interesting to know that others are similarly disorganised.
Sounds more like someone didn't read the small print in their insurance documents to me. I know my policies have all had a note saying agreed valuations must be less than 2 years old - and while polite it's not incumbent on the insurer to send you a reminder.
I get that, and I sort of agree, but it rather makes the idea of a "personal account manager" a bit redundant if they're not going to point out significant changes in the cover at renewal time. And it doesn't address the point that I'd repeatedly requested to change the valuation over the years and no-one at any point had said that it's no longer on agreed value, or requested new photos to support the revised valuation. When I first took out the policy I received several reminder letters chasing up photos (not email, nor digital photos, back then) and I guess I figured they'd do the same if they wanted more. It's academic, now, as I didn't need to claim and will certainly be paying more attention in the future.


RichB

55,495 posts

308 months

Thursday 9th April
quotequote all
droopsnoot said:
//j17 said:
droopsnoot said:
RichB said:
Sounds like Footman James wink
It wasn't, but it's interesting to know that others are similarly disorganised.
Sounds more like someone didn't read the small print in their insurance documents to me. I know my policies have all had a note saying agreed valuations must be less than 2 years old - and while polite it's not incumbent on the insurer to send you a reminder.
I get that, and I sort of agree, but it rather makes the idea of a "personal account manager" a bit redundant if they're not going to point out significant changes in the cover at renewal time. And it doesn't address the point that I'd repeatedly requested to change the valuation over the years and no-one at any point had said that it's no longer on agreed value, or requested new photos to support the revised valuation. When I first took out the policy I received several reminder letters chasing up photos (not email, nor digital photos, back then) and I guess I figured they'd do the same if they wanted more. It's academic, now, as I didn't need to claim and will certainly be paying more attention in the future.
I would agree, having been with Footman James in the past I am now with Hagerty and like you have a 'Personal account manager' because I apparently have a high value policy. I would expect them to ask for more photos if necessary but now I will check with them when I renew.