Tile mountain - breakages
Author
Discussion

fourstardan

Original Poster:

6,533 posts

173 months

Monday 27th April
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I've just had 150 tiles (25sqm) on a pallet delivered with "Report breakages within 24hours"....are they having a laugh???

So, what are the chances of tile breakages? Am I wise to unbox them all or take a punt as they work out about 20 quid a box!

Simpo Two

92,748 posts

294 months

Monday 27th April
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You don't say how many boxes there are, but is it impossible to open them all in 24 hours?

jules_s

5,259 posts

262 months

Monday 27th April
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Simpo Two said:
You don't say how many boxes there are, but is it impossible to open them all in 24 hours?
I doubt it will be that many tbh - sounds like 300x600mm ish (or similar area) so I'm guessing 15 boxes

Top/bottom tiles may be broken but chipped edges/corners might be more of an issue

I'd be unpacking them with a camera on hand myself

Danm1les

1,014 posts

169 months

Monday 27th April
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We had our bathroom tiles from them, had a box or so broken that I didn’t tell them about till 2-3 weeks after delivery. They sent more out free of charge, they were pretty good!

Pheo

3,554 posts

231 months

Tuesday 28th April
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They mean major visible damages as the delivery company won’t allow claims after this.

Take photos and do your best, it’s normally not an issue

fourstardan

Original Poster:

6,533 posts

173 months

Tuesday 28th April
quotequote all
Danm1les said:
We had our bathroom tiles from them, had a box or so broken that I didn t tell them about till 2-3 weeks after delivery. They sent more out free of charge, they were pretty good!
Thanks, there are about 25 boxes of the bloody things.

I have done some random checks and they have been pretty good with packaging tbf.

I will wait until i get cracking on the walls, still need the floor tiles to arrive first!

Vanden Saab

17,952 posts

103 months

Wednesday 29th April
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Lift and turn over each box, if there are any broken ones you will hear them. A bit like rolling a carton of pringles.