Fiight to LHR cancelled in US by US airline no comp!!

[silverfoxcc]

Seriously.
DiL flew Delta LHR-MSP last friday. Delta had overbooked and were offering a $1500 amazon gift card!! to change flights

She was due to leave last night (23.00 Central) they have put her on tonights flight 23.00 Central) and will be back a day late
Was given hotel accommodation but nothing heard about flight delay.repay.. I assume the Yanks are now working Law of Trump...and it is Tango Sierra to all pax....lol

[Alorotom]

It wouldn't be covered as part of the standard scheme as its a non-UK/EU airline, even though its a flight that is returning to a UK/EU airport: https://www.moneysavingexpert.com/travel/flight-de...


This is the US equivalent offering (its v.limited): https://www.transportation.gov/airconsumer/airline...

[Sheepshanks]

Alorotom said:

It wouldn't be covered as part of the standard scheme as its a non-UK/EU airline, even though its a flight that is returning to a UK/EU airport: https://www.moneysavingexpert.com/travel/flight-de...


This is the US equivalent offering (its v.limited): https://www.transportation.gov/airconsumer/airline...

It is covered as the flight originated in the UK. The compensation already offered is way more than the EU scheme. Maybe they'll pay both - I guess the passenger has to claim?

Anyway, OP reads like they asked for volunteers? That's common in the US - they do an auction at the gate.

[LunarOne]

Sheepshanks said:

It is covered as the flight originated in the UK.

My understanding is that we're now talking about the return flight which presumably originates at MSP. According to the link backwards-Motorola posted, airline compensation is entirely voluntary and Delta has specifically not committed to providing compensation for delayed or cancelled flights.

Edited by LunarOne on Friday 26th June 13:27

[Sheepshanks]

LunarOne said:

My understanding is that we're now talking about the return flight which presumably originates at MSP. According to the link backwards-Motorola posted, airline compensation is entirely voluntary and Delta has specifically not committed to providing compensation for delayed or cancelled flights.

Ah, OK - sorry. I get it now.

[JoshSm]

silverfoxcc said:

Seriously.
DiL flew Delta LHR-MSP last friday. Delta had overbooked and were offering a $1500 amazon gift card!! to change flights

She was due to leave last night (23.00 Central) they have put her on tonights flight 23.00 Central) and will be back a day late
Was given hotel accommodation but nothing heard about flight delay.repay.. I assume the Yanks are now working Law of Trump...and it is Tango Sierra to all pax....lol

So did she take the $1500 on offer?

[captain_cynic]

LunarOne said:

Sheepshanks said:

It is covered as the flight originated in the UK.

My understanding is that we're now talking about the return flight which presumably originates at MSP. According to the link backwards-Motorola posted, airline compensation is entirely voluntary and Delta has specifically not committed to providing compensation for delayed or cancelled flights.

Edited by LunarOne on Friday 26th June 13:27

EC/UK 261 applies to flights arriving in the UK or EU as well.

https://www.gov.uk/government/publications/air-pas...

the gov said:

The information below is only relevant to flights covered by UK law. To be covered, your flight must either:

-depart from an airport in the UK on any airline
- arrive at an airport in the UK on an EU or UK airline, or
- arrive at an airport in the EU on a UK airline

OP's daughter can claim the full £520.

Did she take the offered compensation or was bumped? If she was bumped then yeah, go for it. If she took the offered compensation then it's taking the micky.

[Alorotom]

captain_cynic said:

LunarOne said:

Sheepshanks said:

It is covered as the flight originated in the UK.

My understanding is that we're now talking about the return flight which presumably originates at MSP. According to the link backwards-Motorola posted, airline compensation is entirely voluntary and Delta has specifically not committed to providing compensation for delayed or cancelled flights.

Edited by LunarOne on Friday 26th June 13:27

EC/UK 261 applies to flights arriving in the UK or EU as well.

https://www.gov.uk/government/publications/air-pas...

the gov said:

The information below is only relevant to flights covered by UK law. To be covered, your flight must either:

-depart from an airport in the UK on any airline
- arrive at an airport in the UK on an EU or UK airline, or
- arrive at an airport in the EU on a UK airline

OP's daughter can claim the full £520.

Did she take the offered compensation or was bumped? If she was bumped then yeah, go for it. If she took the offered compensation then it's taking the micky.

This seems to be the inbound routing from my reading of the detail
Delta is not a UK/EU airline
Therefore, she is not eligible

Edited by Alorotom on Friday 26th June 17:50

[Mortarboard]

Thankfully trump hasn't cancelled all the protections, some still remain:
https://www.transportation.gov/airconsumer/airline...

Should bring up specifics for Delta, if not, select them under "carrier"

M.