cinch / non branded servicing servicing
cinch / non branded servicing servicing
Author
Discussion

selondonman

Original Poster:

232 posts

236 months

Monday 13th July
quotequote all
Hello i have just bought a nissan with a full main dealer service history

dealer servicing is double the cost of a cinch / non branded service at a nissan dealer

is it worth paying double to get the stamp in the book ? apart from AA you get nothing more from nissan warranty wise


Catnip64

205 posts

128 months

Monday 13th July
quotequote all
Depends how old the car is and how long you intend to keep it.
How important was a FMDSH to you when you bought the car and do you believe that this will be a factor when you sell?

Benmac

1,695 posts

245 months

Monday 13th July
quotequote all
What's a Cinch service? If it's at the same main dealer as the "main dealer" service then if it's half the price what are they not doing that is done in the main dealer service? So for example if the specified main dealer service at the age and mileage of the car wants, for example; brakes bleeding, gearbox fluid changing etc etc but the Cinch service is just drop the oil and visially check the tyres and brakes then you can see where the money is being saved.

How old is the car? If it's out of manufacturer warranty and if the Cinch service covers everything it should do for the age and mileage of the car then I'd be led by your wallet. If it's still in manufacturer warranty I think I'd go for the full main dealer one just to avoid any unecessary complications if you need to make a claim.

E-bmw

13,307 posts

181 months

Monday 13th July
quotequote all
My personal opinion would be:

UNDER NO CIRCUMSTANCES USE CINCH!

They are a car supermarket, not a car repair/service garage.

Ask around your local area & find a trusted well established local independant garage that also carries out MOTs and use them, they will stamp the book & use good quality parts.

E-bmw

13,307 posts

181 months

Monday 13th July
quotequote all
Benmac said:
If it's out of manufacturer warranty and if the Cinch service covers everything it should do for the age and mileage of the car then I'd be led by your wallet. If it's still in manufacturer warranty I think I'd go for the full main dealer one just to avoid any unecessary complications if you need to make a claim.
OP said there is no manufacturer's warranty.

Cinch is the "online" car supermarket company, not a type of service.

bloomen

10,009 posts

188 months

Monday 13th July
quotequote all
E-bmw said:
Cinch is the "online" car supermarket company, not a type of service.
Cinch is linked to Marshall Group which do have plenty of workshops.


I'd compare what an actual manufacturer service does vs Cinch.

https://www.cinch.co.uk/servicing/full

Even a 'full' service doesn't look too comprehensive and there may be very important model-specific tweaks that are totally ignored by them to keep to the playbook.

If the car's halfway young and decent I would not be turned on when buying it.

I'd much rather see a local garage with a decent rep.

Edited by bloomen on Monday 13th July 14:49

E-bmw

13,307 posts

181 months

Monday 13th July
quotequote all
bloomen said:
E-bmw said:
Cinch is the "online" car supermarket company, not a type of service.
Cinch is linked to Marshall Group which do have plenty of workshops.
I know they have workshops but the poster I quoted from seemed to be implying that he thought a "cinch service" was a type of service rather than a service done by the company called cinch.

stevemcs

10,263 posts

122 months

Monday 13th July
quotequote all
Cinch carried out a repair to a customers car, it was a wheel bearing - after they fitted it there was a clunk … we ended up replacing the driveshaft, lower arm, aluminium hub - they had managed to crack that causing the clunk. We also replaced the wheel bearing again as they messed everything up changing it first time.

selondonman

Original Poster:

232 posts

236 months

Monday 13th July
quotequote all
cinch offers services at their marshall dealerships

they follow the manufacturer service routine but use non original parts / oils etc

it becomes a weird situation as the 2021 nissan was bought from a marshalls but as a cinch car

the cinch mechanics are the same nissan mechanics.

it seems they grab a no name oil filter rather than a nissan oil fliter

but the stamp in the book will be cinch at marshalls rather than nissan at marshalls

cinch offer services on all cars

they do seem decent value

i am worried though the cheap price is to get the car in the shop so they can upsell . pressure the customer like a kwik fit

selondonman

Original Poster:

232 posts

236 months

Monday 13th July
quotequote all
bloomen said:
cinch and marshalls are both owned by constellation group

we buy any car and BCA is also owned

the good card bought dirt cheap by we buy any car go to cinch, the others go to BCA to be auctioned

constellation has certainly penny pinched and ruined Marshalls as the buying process is pretty horrible




Cinch is linked to Marshall Group which do have plenty of workshops.


I'd compare what an actual manufacturer service does vs Cinch.

https://www.cinch.co.uk/servicing/full

Even a 'full' service doesn't look too comprehensive and there may be very important model-specific tweaks that are totally ignored by them to keep to the playbook.

If the car's halfway young and decent I would not be turned on when buying it.

I'd much rather see a local garge with a decent rep.

Edited by bloomen on Monday 13th July 11:58

mmm-five

12,294 posts

313 months

Monday 13th July
quotequote all
selondonman said:
cinch offers services at their marshall dealerships

they follow the manufacturer service routine but use non original parts / oils etc

it becomes a weird situation as the 2021 nissan was bought from a marshalls but as a cinch car

the cinch mechanics are the same nissan mechanics.

it seems they grab a no name oil filter rather than a nissan oil fliter

but the stamp in the book will be cinch at marshalls rather than nissan at marshalls

cinch offer services on all cars

they do seem decent value

i am worried though the cheap price is to get the car in the shop so they can upsell . pressure the customer like a kwik fit
My question would be why it wasn't retailed as a Nissan approved used vehicle from a Marshall Nissan dealer if it has a full Nissan MDSH and everything else is kosher?

The cynic in me would think they had to sell it via their Cinch outlet as there was something stopping it from being sold as an 'approved used' car. Has it got any accident/repair history or other skeletons in the closet?

But if that is the case, there seems to be no point in maintaining any Nissan MDSH...but that also means you could take it to any garage for servicing...and specify genuine Nissan or aftermarket parts as you wish.

selondonman

Original Poster:

232 posts

236 months

Monday 13th July
quotequote all
their argument that marshall doesnt sell approved used when over 3 years old

no fan of marshalls

selondonman

Original Poster:

232 posts

236 months

Monday 13th July
quotequote all
mmm-five said:
My question would be why it wasn't retailed as a Nissan approved used vehicle from a Marshall Nissan dealer if it has a full Nissan MDSH and everything else is kosher?

The cynic in me would think they had to sell it via their Cinch outlet as there was something stopping it from being sold as an 'approved used' car. Has it got any accident/repair history or other skeletons in the closet?

But if that is the case, there seems to be no point in maintaining any Nissan MDSH...but that also means you could take it to any garage for servicing...and specify genuine Nissan or aftermarket parts as you wish.
whether bought as cinch at marshalls or as marshalls nissan, this doesnt impact the current services history which is all nissan at marshalls


BlueMR2

9,452 posts

231 months

Monday 13th July
quotequote all
“cinch’s liability for loss or damage to other property or personal injury, where the damage is caused by use of the vehicle and is connected to an MOT carried out by cinch. An example here would be damage to property caused by a vehicle’s brakes failing immediately after the vehicle passed its MOT and evidence shows that the brakes were defective at the time the vehicle passed the MOT”


Hmmm, so the example they use is them giving a car with defective brakes an MOT scratchchin.

E-bmw

13,307 posts

181 months

Tuesday 14th July
quotequote all
BlueMR2 said:
cinch s liability for loss or damage to other property or personal injury, where the damage is caused by use of the vehicle and is connected to an MOT carried out by cinch. An example here would be damage to property caused by a vehicle s brakes failing immediately after the vehicle passed its MOT and evidence shows that the brakes were defective at the time the vehicle passed the MOT


Hmmm, so the example they use is them giving a car with defective brakes an MOT scratchchin.
That is a nice get-out! NOT!

Dog Biscuit

2,558 posts

26 months

Tuesday 14th July
quotequote all
RAC do cheaper servicing and seem to have a decent rep.

As for main dealer then as said depends on age of the Nissan and their warranty terms/length

loskie

7,080 posts

149 months

Tuesday 14th July
quotequote all
Just find a decent independent garage, owner operated that's been trading for a decent length of time.

Truckosaurus

13,218 posts

313 months

Tuesday 14th July
quotequote all
loskie said:
Just find a decent independent garage, owner operated that's been trading for a decent length of time.
Indeed. Getting a main dealer service without any of the main dealer perks seems to be the worst of all worlds.

stevemcs

10,263 posts

122 months

Tuesday 14th July
quotequote all
Dog Biscuit said:
RAC do cheaper servicing and seem to have a decent rep.

As for main dealer then as said depends on age of the Nissan and their warranty terms/length
The sister in law was told the cambelt needs changing every 10,000 miles on there Audi …..

Magnum 475

4,142 posts

161 months

Tuesday 14th July
quotequote all
As an anecdote

I sold my 330i to WBAC a couple of years ago, with full BMW Service History.

Cinch then advertised it for sale. In the ad, “Full Service History, most recent by Cinch” . On the BMW Schedule it had 20 months to go until next service.

Did they actually devalue the car by giving it a non BMW Service that it didn t need, thus removing the full dealer history?