Misrepresentation of Vehicle Condition
Misrepresentation of Vehicle Condition
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HDemetris

Original Poster:

1 posts

Yesterday (10:04)
quotequote all
I recently bought Mercedes-Benz SL400 year 2014 from BCA

The car was presented in the BCA inspection reports as being in excellent mechanical and body condition.

However, immediately upon the vehicle's arrival in Cyprus, it was evident that the engine was producing a significant abnormal noise. The problem was obvious from the moment the engine was started.
The vehicle was inspected by an authorized Mercedes-Benz dealership in Cyprus. Their diagnosis identified a serious fault involving the timing chain and the variable valve timing system.
The fault was identified within approximately 30 minutes of inspection. Given the nature and severity of the defect, I find it extremely difficult to understand how it could not have been detected prior to the vehicle being offered for auction. This raises serious concerns regarding the adequacy of the inspection carried out before sale.
The cost to fix all the above, 4,500 Euro

paul_c123

2,252 posts

20 months

Yesterday (12:22)
quotequote all
Who delivered it? And from which branch, which country?

Richard-390a0

3,416 posts

118 months

Yesterday (12:31)
quotequote all
HDemetris said:
I recently bought Mercedes-Benz SL400 year 2014 from BCA

The car was presented in the BCA inspection reports as being in excellent mechanical and body condition.

However, immediately upon the vehicle's arrival in Cyprus, it was evident that the engine was producing a significant abnormal noise. The problem was obvious from the moment the engine was started.
The vehicle was inspected by an authorized Mercedes-Benz dealership in Cyprus. Their diagnosis identified a serious fault involving the timing chain and the variable valve timing system.
The fault was identified within approximately 30 minutes of inspection. Given the nature and severity of the defect, I find it extremely difficult to understand how it could not have been detected prior to the vehicle being offered for auction. This raises serious concerns regarding the adequacy of the inspection carried out before sale.
The cost to fix all the above, 4,500 Euro
Good luck with that how many pairs of hands has the vehicle passed through from BCA to arriving in Cyprus. Aren't BCA trade only these days too?

paul_c123

2,252 posts

20 months

Yesterday (13:52)
quotequote all
In the absence of a reply, but knowing BCA have neither any branches on Cyprus nor do international delivery, its all down to your delivery firm (or yourself if you collected it). Any issues on vehicle grade or mechanical condition (where an assured report has been done) are only typically resolvable before removal from BCA site; or in the case of BCA delivery, within a very short window during/after receiving delivery.

Whoever the delivery firm is, should have properly assessed the car during collection and either raised the issue on your behalf, or notified you so you could.

valiant

13,886 posts

187 months

Yesterday (14:25)
quotequote all
I don't think auction condition reports are binding and in any case, the first thing they'll do is ask you to return it at your expense so they can examine it. Are you willing to do that?

skyebear

1,236 posts

33 months

Yesterday (15:17)
quotequote all
Aren't BCA Inspections like the Egypt driving test? Forward 5 metres, reverse 5 metres = pass.

€4,500 to fix several running issues on a 12 year old Mercedes sounds a decent price tbh.

Trevor555

5,342 posts

111 months

Yesterday (16:33)
quotequote all
skyebear said:
Aren't BCA Inspections like the Egypt driving test? Forward 5 metres, reverse 5 metres = pass.
Yes, pretty much exactly that.

Gave up on them, even though I did get one refund after returning the van to Peterborough branch many years ago.

Ziplobb

1,583 posts

311 months

Yesterday (16:42)
quotequote all
I have to ask
why would you run the risk of buying from auction and paying for it to be shipped ?

blue_haddock

4,980 posts

94 months

Yesterday (16:46)
quotequote all
Ziplobb said:
I have to ask
why would you run the risk of buying from auction and paying for it to be shipped ?
And not only buying from an auction buying it blind on the strength of a report from a company that are known to be slightly lax in their condition reports......

paul_c123

2,252 posts

20 months

Yesterday (17:13)
quotequote all
Ziplobb said:
I have to ask
why would you run the risk of buying from auction and paying for it to be shipped ?
Possibly because, the supply of cars on Cyprus is poor? I have no idea, its completely out of my area so I can only guess. But essentially, BCA is a trade source and you'll get anything & everything through it. The clues are there on the listing and doing your own due diligence. I work on the principle that they turn over so much volume, that some reasonable cars must make it through. Its just a case of being lucky/unlucky or engineering yourself into a position where you don't actually have to buy stock from them. WBAC is particularly wacky, there's a massive variance and a massive variety of reasons people sell to them. Most (especially in the summertime, when it all goes quiet) are rubbish, but there's some really nice cars that get traded into WBAC. For example a really nice, low mileage Audi RS4 which later sold for £60k at an Audi dealership 250 miles from its original location.

Pretty much everything ex-lease and ex-PCP (including secondhand PCP) goes through auction too.

PoorCarCollector

261 posts

47 months

Yesterday (18:45)
quotequote all

Your options are to pay to have it fixed, or not

You'll sadly get nowhere trying to complain to BCA

It's exactly the same as complaining to Copart, pointless