Discharge of claim
Discussion
A few weeks ago an issue cropped up with a house purchase that completed a while ago.
I went back to the solicitor to confirm a few things and they held their hands up and said it was their mistake and they would sort it out - which they have now done at no cost to me.
I have now been sent a form to sign that says I am accepting their resolution as final settlement for all and any future matters that may arise.
Is this ok to sign? I doubt there will be any future issues - but it seems very final.
I went back to the solicitor to confirm a few things and they held their hands up and said it was their mistake and they would sort it out - which they have now done at no cost to me.
I have now been sent a form to sign that says I am accepting their resolution as final settlement for all and any future matters that may arise.
Is this ok to sign? I doubt there will be any future issues - but it seems very final.
gotoPzero said:
A few weeks ago an issue cropped up with a house purchase that completed a while ago.
I went back to the solicitor to confirm a few things and they held their hands up and said it was their mistake and they would sort it out - which they have now done at no cost to me.
I have now been sent a form to sign that says I am accepting their resolution as final settlement for all and any future matters that may arise.
Is this ok to sign? I doubt there will be any future issues - but it seems very final.
Without knowing exactly what did they wrong and how they resolved it , at the very least I would want this info in writing from them before you then sign. I went back to the solicitor to confirm a few things and they held their hands up and said it was their mistake and they would sort it out - which they have now done at no cost to me.
I have now been sent a form to sign that says I am accepting their resolution as final settlement for all and any future matters that may arise.
Is this ok to sign? I doubt there will be any future issues - but it seems very final.
gotoPzero said:
A few weeks ago an issue cropped up with a house purchase that completed a while ago.
I went back to the solicitor to confirm a few things and they held their hands up and said it was their mistake and they would sort it out - which they have now done at no cost to me.
I have now been sent a form to sign that says I am accepting their resolution as final settlement for all and any future matters that may arise.
Is this ok to sign? I doubt there will be any future issues - but it seems very final.
You found problem A, which they have resolved to your satisfaction.I went back to the solicitor to confirm a few things and they held their hands up and said it was their mistake and they would sort it out - which they have now done at no cost to me.
I have now been sent a form to sign that says I am accepting their resolution as final settlement for all and any future matters that may arise.
Is this ok to sign? I doubt there will be any future issues - but it seems very final.
That document sounds like it would prevent you from making a claim for problems B, C & D which have yet to come to light (which may of course not exist).
Seems a bit broad for my liking
Alex Z said:
gotoPzero said:
A few weeks ago an issue cropped up with a house purchase that completed a while ago.
I went back to the solicitor to confirm a few things and they held their hands up and said it was their mistake and they would sort it out - which they have now done at no cost to me.
I have now been sent a form to sign that says I am accepting their resolution as final settlement for all and any future matters that may arise.
Is this ok to sign? I doubt there will be any future issues - but it seems very final.
You found problem A, which they have resolved to your satisfaction.I went back to the solicitor to confirm a few things and they held their hands up and said it was their mistake and they would sort it out - which they have now done at no cost to me.
I have now been sent a form to sign that says I am accepting their resolution as final settlement for all and any future matters that may arise.
Is this ok to sign? I doubt there will be any future issues - but it seems very final.
That document sounds like it would prevent you from making a claim for problems B, C & D which have yet to come to light (which may of course not exist).
Seems a bit broad for my liking
"No further claim for THIS issue" - OK.
"No further claims for ANY issue" - Not OK.
They cocked up. You told them to fix it. They've fixed it, putting you back to where you should have been in the first place.
Had they not cocked up, would you have signed an "I will make no claims" letter? Surely not.
I see no reason why you should now waive any rights at all. If anything you might say to them, "I'm glad this now appears to be resolved and hopefully there will be no further issues. Thank you for your prompt attention to this matter."
Had they not cocked up, would you have signed an "I will make no claims" letter? Surely not.
I see no reason why you should now waive any rights at all. If anything you might say to them, "I'm glad this now appears to be resolved and hopefully there will be no further issues. Thank you for your prompt attention to this matter."
This is a favoured ploy by insurance companies as well.
You make a complaint.
They agree they cocked it up (as they do frequently) and offer you f
k all in compensation (usually around £100) as long as you agree that as full and final settlement for that and all future 'related' issues.
In that situation I decline the compo but thank them for their claim response letter.
That way their error is acknowledged and recorded but that issue and any 'related' issues can still be considered at a later date, probably for up to 6 years (depending on the nature of the complaint), by the courts.
TL:DR - it's a trap, don't agree to it.
You make a complaint.
They agree they cocked it up (as they do frequently) and offer you f
k all in compensation (usually around £100) as long as you agree that as full and final settlement for that and all future 'related' issues.In that situation I decline the compo but thank them for their claim response letter.
That way their error is acknowledged and recorded but that issue and any 'related' issues can still be considered at a later date, probably for up to 6 years (depending on the nature of the complaint), by the courts.
TL:DR - it's a trap, don't agree to it.
If the solicitors have fixed the original issue, then you certainly have no incentive to sign it.
Having faced severe delays in resolving issues due to solicitor cock up, DONT sign in. What if there is a yet to be undiscovered issue that only comes to light if and when you are selling the place?
Having faced severe delays in resolving issues due to solicitor cock up, DONT sign in. What if there is a yet to be undiscovered issue that only comes to light if and when you are selling the place?
gotoPzero said:
A few weeks ago an issue cropped up with a house purchase that completed a while ago.
I went back to the solicitor to confirm a few things and they held their hands up and said it was their mistake and they would sort it out - which they have now done at no cost to me.
I have now been sent a form to sign that says I am accepting their resolution as final settlement for all and any future matters that may arise.
Is this ok to sign? I doubt there will be any future issues - but it seems very final.
Tell them to shove their form.I went back to the solicitor to confirm a few things and they held their hands up and said it was their mistake and they would sort it out - which they have now done at no cost to me.
I have now been sent a form to sign that says I am accepting their resolution as final settlement for all and any future matters that may arise.
Is this ok to sign? I doubt there will be any future issues - but it seems very final.
Gassing Station | Speed, Plod & the Law | Top of Page | What's New | My Stuff