AA "Accident Assist"....Wondering what to do?
AA "Accident Assist"....Wondering what to do?
Author
Discussion

Wacky Racer

Original Poster:

41,349 posts

277 months

Hi all,

Just had my AA policy renewed. (Member 35 years)

In the Renewal pack, there was a leaflet pushing their "Accident assist" scheme.

They say, if you have a bump, use them, NOT my insurance company (LV) because:-

No policy excess to pay UP FRONT

Vehicle recovery by the AA

Lifetime guarantee on repair workmanship

Like for like car provided, (If not at fault)

THEY will deal with the insurance companies.

I am free to choose my repairer.


Personally, I would rather deal with my own insurer who have a first class reputation. This seems to be going around the houses, and LV might not like them being involved,

I am wondering what is in it for the AA in all of this?

I have not had an accident btw, and have full maximum protected NCB.

Bill

58,674 posts

285 months

Wacky Racer said:
I am wondering what is in it for the AA in all of this?
Profit, just like any other insurance.

Twolane

223 posts

50 months

You have survived 35 yrs without it, just a scare tactic to extract more money out of you.

valiant

14,190 posts

190 months

Just another claim management company now.

mmm-five

12,366 posts

314 months

In my experience, the 'lifetime guarantee on repair workmanship' lasts as long as that repair centre is in business (7 months in my case, and before they'd fixed all their fk-ups). Didn't have a courtesy car for 3 of those either, as the repair centre washed their hands of it.

In the end I got an independent report done, got the insurer to agree to a 75% contribution to the extra work (on the basis that this was in full and final settlement).

In the end, the rectifications probably cost more than the original repair bill... but I think that's because the repair centre under-quoted to avoid the car being written off and losing the potential for £10k of work.

Countdown

49,438 posts

226 months

If you're a member and you have an accident would the AA not recover you anyway? Surely that's part of the service you're paying for? confused