Dealership approved used
Dealership approved used
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Discussion

Matt11

Original Poster:

204 posts

187 months

Been to look at a few second hand cars sort of got disillusioned with it. Every one had quiet big faults on it. Thinking of spending more to hopefully do away with any hassle and going the dealership approved used route. Any thought? Thanks for the help on the forum I have received so far.

valiant

14,292 posts

190 months

Approved used stock may not be any different to what you’re seeing elsewhere despite what the marketing tells you. The only real difference for me is the warranty tends to be a lot better as its manufacturer backed (in most cases but not all).

You still have to go into it with your eyes open and check the history.

I tend to buy a year or two old cars from approved used and quality can still be variable even on nearly new cars.

Trevor555

5,549 posts

114 months

Matt11 said:
Been to look at a few second hand cars sort of got disillusioned with it. Every one had quiet big faults on it. Thinking of spending more to hopefully do away with any hassle and going the dealership approved used route. Any thought? Thanks for the help on the forum I have received so far.
In theory it should get you a better car, and should get a longer, more decent, warranty than the usual dealer 3 month.

But they still need checking for previous accident repairs.

Make a copy of the advert which shows it as advertised a "used approved" as I've seen so many incidents where the car doesn't meet the standard, service history mostly.

And don't trust all their so called strict checks, I'm sure some do it properly, but many don't.

If I've bought a car with expensive alloys the first thing I do on day one of ownership is take it to my local tyre place, pay them to check for bent alloys and damaged tyres. On day one they can't easily use the excuse "it must have happened in the week you've owned it"

The good thing with used approved is it's mostly easier to sort issues post sale should they arise.

Good luck, but still be cautious, I've seen plenty of cars in my 37 years in the trade that shouldn't be sold by a reputable dealer, but are sold as "used approved"

paul_c123

2,509 posts

23 months

Based on a lot of what I've read here, and what I've seen with my own eyes both at dealerships and knowing where they source the stock, they are very much trading on "perceived reputation" rather than a substantially better quality of stock. But, the more cars you look at the more chance of finding one that is decent. There are decent cars out there, they could be at a dealership of any size or even private.

Chris_i8

2,463 posts

223 months

As above, don't be fooled by the marketing/advertising.

I bought an approved used 7-series in the spring, only because it was in a spec/colour/trim/options that I was looking for, not because it was AU.

Lack of prep / poor prep is probably the polite way to describe it.
- wheels refurbed by a blind man and not balanced correctly.
- corrosion on front doors and mirror arms - I specifically asked the question before leaving a deposit and was told it was fine.
- front passenger door soft close function inop.
- 1st breakdown - front driveshaft.
- 2nd breakdown - both front air struts.
- 3rd breakdown - gearbox related.
- supplying dealer fitted new front discs/pads but every Citnow video that came through from the technician after every breakdown suggested the rear pads were low and the inner face of the discs was shot so these should have been replaced at the same time as the fronts.

My advice is used car buying is a numbers game in regards to volume brand cars, go to see as many as possible from varying outlets, the good ones will stand out, not just cosmetically but how they drive and from a maintenance records / paperwork pov along with sensible pricing before/after negotiation.

Good luck!

Chris

itcaptainslow

4,797 posts

166 months

Dealership service and stock quality is disappearing down the toilet rapidly, in my experience over the past few years.

jamesb2

47 posts

6 months

Just to disagree I had years of buying AUC from BMW both for myself and parents. Generally the cars were fine, it became a bit more difficult when the rental fleets kept them a bit longer but overall I found the experience pretty positive

We normally brought ex daily rental 3s and 5s about a year old and sold them on just before the warranty ran out

In my experience BMW uk CS team were pretty good when rang if there was any tension and got things sorted


LuS1fer

43,547 posts

275 months

I bought an approved Vauxhall Insignia once which was absolutely fine except one tyre had 78psi in it for some reason. It then devweloped an indoor swimming pool in the boat, necessitating its return for a cure.

Another time I bought a Fiesta ST and on delivery the PPMS light was on. General lack of care really.

Best cars are enthusiast owned private cars as they tend to have full history, good tyres and are clean.

AddyT.

593 posts

123 months

Bought two cars from independent dealers over the last few years and didnt have great experiences with either car…could have just been bad luck. With the most recent of those experiences, I went back to VW for an approved used as I wanted the much more comprehensive warranty and newer car and have had no issues. Same goes for when I bought a Golf 7R from approved used at the start of the lockdowns.

Everyone is right that indeed approved used doesn’t necessarily guarantee a better car. But for me and my previous troublesome car (and the warranty not worth the paper it was written on) approved used is a no brainer when comparing the two.

chip*

1,856 posts

258 months

Buying an approved used Skoda was my only -ve experience.
I requested and they promised to repair the half dozen (largish) paint chips prior to pick-up.
From my untrained eyes, it seems the repair was done by someone with Parkinson's disease, plus they used a completely different tone of blue to the actual car! I was a bit miffed, but given I travelled 2 hours to get there, and I urgently needed a daily, I reluctantly took the car anyway.

Always had good experience from both private & Indy garage in the past i.e. the previous Lotus owner filled up the petrol tank for me without asking, rear tyres was low but legal so we both agreed 50/50 on a new set. Asked the garage where I bought my Lexus to check the status of the 12V battery, they called to tell me it wasn't holding charge and will fit a new replacement (at dealer cost) before I pick up the car.


Edited by chip* on Saturday 31st October 22:28

brightmotiv

148 posts

81 months

IMO you won't get a better car, but you will get any issues which emerge sorted under warranty. Got a new clutch and flywheel fitted within 7 days of my last approved used...

cliffords

4,545 posts

53 months

I am on my third used approved now . This one is one month old to me and has had warranty work twice already.
My first a BMW had two rear differentials . My second , a Skoda, less major stuff but a few visits. This one twice in a month and on the way home from the second visit,the lights failed !
The dealer has done everything I asked, its a manufacturer backed warranty, it's just such a pain trapsing down there and back .
My son had an Audi on used approved , new turbo in the first 6 months . Gearbox failed in 13 months and they said no and dropped the act of being bothered like a stone .
I think the manufacturer warranty on used approved is worth a couple of grand .