BOSS fuel debt recovery
Discussion
I have just got back from holiday to this on the doormat.
The letter states I drove off without paying for 70 quids worth of fuel at a Sainsbury's on the 13th of October.
I use this petrol station but cannot for the life of me remember going in on this particular date/time. I was in the area on the particular date/time as it's between my golf course and home.
I've checked bank statements and no transactions on there. Drove down to the Sainsbury's and asked for the CCTV, I'll need to get this off of BOSS/QBR through a SAR.
Manager in the store said the woman who deals with this isn't in until Wednesday, that means I go into higher "admin' charges with QBR as I've only just opened it up.
Oh I've just tried registering on QBR/BOSS and can't with the reference number as it isn't sending an email to confirm account creation.
What's winding me up is the petrol station dosn't have pay at pump contactless, I never use my card now.
Has anyone had this mess happen? If it is a genuine issue with me not paying or payment not going through then fine but how do I prove any of this.
The letter states I drove off without paying for 70 quids worth of fuel at a Sainsbury's on the 13th of October.
I use this petrol station but cannot for the life of me remember going in on this particular date/time. I was in the area on the particular date/time as it's between my golf course and home.
I've checked bank statements and no transactions on there. Drove down to the Sainsbury's and asked for the CCTV, I'll need to get this off of BOSS/QBR through a SAR.
Manager in the store said the woman who deals with this isn't in until Wednesday, that means I go into higher "admin' charges with QBR as I've only just opened it up.
Oh I've just tried registering on QBR/BOSS and can't with the reference number as it isn't sending an email to confirm account creation.
What's winding me up is the petrol station dosn't have pay at pump contactless, I never use my card now.
Has anyone had this mess happen? If it is a genuine issue with me not paying or payment not going through then fine but how do I prove any of this.
Edited by fourstardan on Monday 2nd November 20:56
fourstardan said:
I have just got back from holiday to this on the doormat.
The letter states I drove off without paying for 70 quids worth of fuel at a Sainsbury's on the 13th of October.
I use this petrol station but cannot for the life of me remember going in on this particular date/time. I was in the area on the particular date/time as it's between my golf course and home.
I've checked bank statements and no transactions on there. Drove down to the Sainsbury's and asked for the CCTV, I'll need to get this off of BOSS/QBR through a SAR.
Manager in the store said the woman who deals with this isn't in until Wednesday, that means I go into higher "admin' charges with QBR as I've only just opened it up.
Oh I've just tried registering on QBR/BOSS and can't with the reference number as it isn't sending an email to confirm account creation.
What's winding me up is the petrol station dosn't have pay at pump contactless, I never use my card now.
Has anyone had this mess happen? If it is a genuine issue with me not paying or payment not going through then fine but how do I prove any of this.
Look on page 2………… The letter states I drove off without paying for 70 quids worth of fuel at a Sainsbury's on the 13th of October.
I use this petrol station but cannot for the life of me remember going in on this particular date/time. I was in the area on the particular date/time as it's between my golf course and home.
I've checked bank statements and no transactions on there. Drove down to the Sainsbury's and asked for the CCTV, I'll need to get this off of BOSS/QBR through a SAR.
Manager in the store said the woman who deals with this isn't in until Wednesday, that means I go into higher "admin' charges with QBR as I've only just opened it up.
Oh I've just tried registering on QBR/BOSS and can't with the reference number as it isn't sending an email to confirm account creation.
What's winding me up is the petrol station dosn't have pay at pump contactless, I never use my card now.
Has anyone had this mess happen? If it is a genuine issue with me not paying or payment not going through then fine but how do I prove any of this.
Edited by fourstardan on Monday 2nd November 20:56
https://www.pistonheads.com/gassing/topic.asp?h=0&...
Tighnamara said:
I've contacted BOSS to query if this was a payment issue and will be phoning QDR in the morning. The petrol station is usually an absolute mess for organisation with dippy teenagers in there behind the till.
Bit im not liking here is I have no appeal option with QDR clearly explained or any proof I was there in person.
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