25 plate approved used with buckled wheels.
Discussion
Hello. Decided to swap a Mercedes for another just over 3months ago. Car in question is 2025 C43 that had around 11k for £48k from a main dealer.
Car was fine upon collection, though I missed that it had a new tyre on that was a different brand which I'm not usually keen on but didn't make a fuss.
However a day or so later I noticed some mud/leaves hanging down from the under trays. A closer look underneath and it looked like it had been rallied in a field. It was caked. I could pull mud out with my hands, not really what I'd expect upon purchase or at all. Spent 2hours cleaning it but also booked it in with the dealer for an inspection. Which was a quick look under and (I had a look too) off you go.
So 3months later the car breaks down, and off to the dealer it goes (another franchise closer to home). I then got a health report of the car which showed it had 3 slightly buckled wheels and one severe which needed replacing. That wheel happens to be the front drivers side with the different brand tyre on.
I queried the dealer I bought it from and after nearly 2weeks got a reply saying they've looked into it and they say when it came from merc UK it had a flat tyre and a buckled wheel which was replaced because " it's in their interest because they just bill merc UK" but it was the front passenger not front drivers. I sent the health check over and service manager is taking a look.
What's people's thoughts?
Isit unfortunate to happen but it is used so get the wheels straightened myself and replaced if nessessary.
Realise the supplying dealer is feeding me dribble and push for further enquiries and put a complaint In further up.
Seems a coincidence but merc wheels could be soft and genuinely could have misshaped in my ownership though I'm sure I'd remember an event that made one severe.
Thanks in advance.
Car was fine upon collection, though I missed that it had a new tyre on that was a different brand which I'm not usually keen on but didn't make a fuss.
However a day or so later I noticed some mud/leaves hanging down from the under trays. A closer look underneath and it looked like it had been rallied in a field. It was caked. I could pull mud out with my hands, not really what I'd expect upon purchase or at all. Spent 2hours cleaning it but also booked it in with the dealer for an inspection. Which was a quick look under and (I had a look too) off you go.
So 3months later the car breaks down, and off to the dealer it goes (another franchise closer to home). I then got a health report of the car which showed it had 3 slightly buckled wheels and one severe which needed replacing. That wheel happens to be the front drivers side with the different brand tyre on.
I queried the dealer I bought it from and after nearly 2weeks got a reply saying they've looked into it and they say when it came from merc UK it had a flat tyre and a buckled wheel which was replaced because " it's in their interest because they just bill merc UK" but it was the front passenger not front drivers. I sent the health check over and service manager is taking a look.
What's people's thoughts?
Isit unfortunate to happen but it is used so get the wheels straightened myself and replaced if nessessary.
Realise the supplying dealer is feeding me dribble and push for further enquiries and put a complaint In further up.
Seems a coincidence but merc wheels could be soft and genuinely could have misshaped in my ownership though I'm sure I'd remember an event that made one severe.
Thanks in advance.
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