Parts Supply Issues
Author
Discussion

PetrolTed

Original Poster:

34,468 posts

332 months

Friday 11th November 2005
quotequote all
As alluded to by many owners recently there have been problems obtaining certain parts of late.

I've spoken to TVR about the issue and they are working on it. It is not being ignored but they simply aren't in a position to elaborate. There are a number of factors affecting the supply of parts which are having to be addressed (some of which are being experienced by other manufacturers too).

TVR do read the forums and know that it's an issue for us, and that it's undesirable to have us waiting for bits, but some of the issues can't be resolved without some pain. It isn't of course a cash flow problem as demonstrated by their investment in a new factory and the investment in the company generally.

I too have been affected by the supply issues when getting the Cerbera fixed. It is annoying to have cars off the road but at least the work they're doing now should result in a smoother supply chain in future rather than the sporadic one we've had in the past.

gazzab

21,638 posts

311 months

Friday 11th November 2005
quotequote all
Thanks Ted
Would be good to have something a little more specific though eg target dates to resolve, what parts etc....
Having spoken to AP (clutches) I see no obvious reason why TVR cant just instruct AP to supply more and to the distribute to dealers etc asap... Doesnt seem to difficult to address some of the 'low hanging fruit'.

rev-erend

21,619 posts

313 months

Friday 11th November 2005
quotequote all
Nice work Ted - nice to hear the 'word' rather than loads of speculation..

PetrolTed

Original Poster:

34,468 posts

332 months

Friday 11th November 2005
quotequote all
gazzab said:
Thanks Ted
Would be good to have something a little more specific though eg target dates to resolve...


Yep, sorry I couldn't establish that. There's only so much they can tell me about the specific issues without it interfering with what they're trying to achieve.

bjwoods

5,018 posts

313 months

Friday 11th November 2005
quotequote all
Good news on pistonheads again

shame though that pepole have to rely on pistonheads to get this sort of information....

WHY NOT tell the MAIN dealers what is going on TVR, so they don't look like muppets to their (your ) customers..

B

yellow peril

5,131 posts

301 months

Friday 11th November 2005
quotequote all
It's good to think that they are relaying information to Pistonheads.

Well done PT. Great Stuff.



YP

R555SSH

5,006 posts

251 months

Friday 11th November 2005
quotequote all
Thank you for the feedback on this matter, PetrolTed.

It is winter, and thus every minute does not count as much as it would have a couple of months ago.

It's good to have PistonH to put one's foot down on in the meantime..
Please do let us know specifically if you learn new stuff about the clutch situation.

Bob the Planner

4,695 posts

298 months

Friday 11th November 2005
quotequote all
Not a problem unless your tiv is your daily driver (which it is for some).

Bob

Devil's Advocate

159 posts

250 months

Friday 11th November 2005
quotequote all
Good effort Ted. They haven't really said very much though have they?!

nelly1

5,665 posts

260 months

Friday 11th November 2005
quotequote all
Cheers Ted.
Nice to know that they are at least aware of the problem.

Not quite sure why it's a problem in the first place - as you said, money is not the issue (unless they have specific - and different budgets to adhere to - ie. development / production / spares / etc.)

It seems to me they wait until they have enough orders to meet a minimum quantity on a part before they purchase them, and if that takes weeks (or months ), then so be it.

For them to hold a stock of 'fast moving' items wouldn't kill them would it???
Even better - let a dealer order direct from the supplier instead of having to go through TVR.

I can accept genuine reasons for delay such as the proposed re-design of the AP clutch assy......but 4 weeks for a sensor, 4 weeks (and counting....) for an alloy wheel and 10 weeks for a chassis....COME ON!!!

...I was hoping to be back on the road for the Autumn, but at this rate, I'll be lucky if it's this side of bleedin' Christmas....sorry, Winterval...

s5tvr

1,239 posts

262 months

Saturday 12th November 2005
quotequote all
yellow peril said:
It's good to think that they are relaying information to Pistonheads.

Well done PT. Great Stuff.



YP


It is in one sense, but really this news ought to be relayed primarily through the TVRCC. Any thoughts on why the relationship between TVR and the TVRCC isn't as it ought to be ?.

bjwoods

5,018 posts

313 months

Saturday 12th November 2005
quotequote all
surely the dealers ought to be the first to know everything, not ph, or tvrcc

B

lundinoir

633 posts

254 months

Monday 14th November 2005
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PetrolTed said:
TVR do read the forums


How come they don't post?

PetrolTed

Original Poster:

34,468 posts

332 months

Monday 14th November 2005
quotequote all
nelly1 said:
It seems to me they wait until they have enough orders to meet a minimum quantity on a part before they purchase them, and if that takes weeks (or months ), then so be it.
, 4 weeks (and counting....) for an alloy wheel and 10 weeks for a chassis....COME ON!!!


I think that's the way they used to work and now they're trying to restructure things. That's why there's a delay - it's the process of re-evaluating their internal systems and processes.

basil brush

5,615 posts

292 months

Monday 14th November 2005
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I have just spoken to my dealer and it looks like some parts are starting to come through. They should be replacing my clutch later this week but will know for sure that the parts have turned up tomorrow. Hopefully things are starting to move.

WYATT

95 posts

310 months

Tuesday 15th November 2005
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Have spoken to Neil at www.tvrcarparts.com 01884266755.They have a Cerbra clutch in stock.Hope this helps.

Speed eight

336 posts

251 months

Wednesday 16th November 2005
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I have not posted here before and so I appologise now if I am doing something wrong, and if I am I will not do it again. But I might be able to help someone.

I have an 800- that's Hundred, mile old complete clutch unit for a Tuscan speed six for sale, and other parts. All at 800 miles.
I will not say any more incase I am breaking the rules.
Please let me know here. Before I put contact details etc.
I will be in the USofA for the next 8 days. Then I will be back in the UK.

If this is allowed I will submit a detailed listing of the parts.
I appologise again if I have done something wrong.

Speed Eight.