Beware - AA fine print
Discussion
Picture seen - Red Ultima GTR on side of road rim and tyre ruined ( Another story )
Get mobile out and AA card, make call to send a transporter due to the fact I have no rim and 335/10 X 18 Goodyear F1 in my back pocket.
I have top flight AA cover and never use it ....
G MAN : Please send transporter etc .. no spare
AA Girlie : Sorry we only cover cars with a useable 5 wheel which we will change for you.
I escalate and get no where
Quickly thinking I say: RTA recover please
AA Girlie: At your expense £150 .....
G MAN : ARRRRRRRRRRRGGGGGGGHHHHHHHHHH
Now there are many cars without a spare wheel
Ultima
Audi A2 ( I own one )
TVR ??
Caterham Superlights
Can you add others to this list I feel a campaign against the AA's blindness coming
Get mobile out and AA card, make call to send a transporter due to the fact I have no rim and 335/10 X 18 Goodyear F1 in my back pocket.
I have top flight AA cover and never use it ....
G MAN : Please send transporter etc .. no spare
AA Girlie : Sorry we only cover cars with a useable 5 wheel which we will change for you.
I escalate and get no where
Quickly thinking I say: RTA recover please
AA Girlie: At your expense £150 .....
G MAN : ARRRRRRRRRRRGGGGGGGHHHHHHHHHH
Now there are many cars without a spare wheel
Ultima
Audi A2 ( I own one )
TVR ??
Caterham Superlights
Can you add others to this list I feel a campaign against the AA's blindness coming
They tried that on with me about 12 months ago, I managed to get a flat tyre driving onto the hovercraft - fine through Germany etc.
Anyhow, managed to get it back to Dover - attempted the tyre weld stuff - pathetic
They were all high and mighty about the fact that it didn't have a spare, then I informed them that I'd had AA breakdown cover since I bought the car from new over 2 years ago, so the know it doesn't have a spare.
Several calls later, and several managers later, we got a tow truck.
Unfortunately cannot give any advice - except complaining did work - and once they've done it once, they'd be hard pressed not to do it again.
Paul
Anyhow, managed to get it back to Dover - attempted the tyre weld stuff - pathetic
They were all high and mighty about the fact that it didn't have a spare, then I informed them that I'd had AA breakdown cover since I bought the car from new over 2 years ago, so the know it doesn't have a spare.
Several calls later, and several managers later, we got a tow truck.
Unfortunately cannot give any advice - except complaining did work - and once they've done it once, they'd be hard pressed not to do it again.
Paul
Tossers (sorry I've fallen out with the AA after they pushed in my back window)
Anyway if you buy a Cerbera you'll find it does not come with a spare whell but with a can of tyreweld and a years membership to the AA. The wording in the owners book being along the lines of.
'If the tyreeld won't get you home call the AA as they will.'
Maybe a call to them is in order.
D.
Anyway if you buy a Cerbera you'll find it does not come with a spare whell but with a can of tyreweld and a years membership to the AA. The wording in the owners book being along the lines of.
'If the tyreeld won't get you home call the AA as they will.'
Maybe a call to them is in order.
D.
I stopped using the AA after they refused to come out to my breakdown because I wasn't on their computer. 
I had to go through their head office and spend hours talking to various halfwits 
so that a senior manager could instruct the call centre 
to send a van. They admitted it was their fault and I cancelled my membership.:
I had to go through their head office and spend hours talking to various halfwits so that a senior manager could instruct the call centre to send a van. They admitted it was their fault and I cancelled my membership.:
mel said: Lets get really mainstream and mundane my mother in laws VW Lupo comes with a can of tyre weld. It's not just exotica !
Cool... looks like you've got a case then G Man!
Write and complain (CarZee, you busy?) about the situation and point out that even mainstream cars do not have a spare...
the aa refused to take me home with my fireblade because i had a puncture.They said they would take me to the nearest puncture repair place and i of course refused.They then said they would take me to the nearest dealer for a new tyre,but the dealer didn't have a Pirelli Dragon Corsa tomatch the front so i said i need to be relayed home and would have to order the correct tyre.The aa manager i finally got through to decided to lecture me on how all tyres are the same and what does it matter as the speed limit is 70 mph max in this country anyhow!In the end i lost my patience and made my own way home.So much for the aa,Absolute Arseholes i does think.
Wouldn't touch the AA with a 40 foot pole since my brother found out their 'get you home' policy only gets you to the nearest garage. Despite my brother pointing out that he doesn't live at the nearest garage they wanted to charge him 50p a mile to tow him home! (from Essex to Warwick!). Since then I've always told people to avoid the AA like the plague....
incorrigible said: FFS can't people change a bloody wheel, they'll be calling people in service stations to wipe their arse next
NO, my mother has bad hands can't open a jar let alone unscrew f**king road nuts put on by the overindulgant youth with an airgun. Equally several people I know say quite rightly "I pay for that service, I'm wearing a suit and going to a meeting, and I don't want to look like sh*t when I arrive"
I was a member of AA for a few years with the kitcar the thing that p*ssed me off was that they would never send a lowloader until the poxy van had been and agreed the car was imovable. I called them twice 1st time shattered clutch pressure plate (faulty manufacture), second time complete engine seizure (oil pump and sender failure simmultaneously
) BOTH times they sent a van with a chap who then looked at the car and went "you need the low loader" I KNOW thats why I asked for one 
I can't fault the AA – I've used them countless times over the years for everything from relaying a stolen car halfway across the country to running out of petrol (yes, yes, I know
).
Virtually every time, the AA man's been a real car enthusiast – and keen to work on something a bit different from the usual stuff.
Compare it to other organisations who simply send out the nearest garage who just want to tow you back to their place to charge you for repars.
As for the low-loader, tell them you've got broken steering or suspension. They don't even try to fix that.
Oh, and my mum (in her fifties, with athritis) also called out the AA to change a wheel. Feeling really guilty, she told the chap she really should have done it herself. 'Of course you shouldn't,' he replied, 'that's why you're in the AA.'
). Virtually every time, the AA man's been a real car enthusiast – and keen to work on something a bit different from the usual stuff.
Compare it to other organisations who simply send out the nearest garage who just want to tow you back to their place to charge you for repars.
As for the low-loader, tell them you've got broken steering or suspension. They don't even try to fix that.
Oh, and my mum (in her fifties, with athritis) also called out the AA to change a wheel. Feeling really guilty, she told the chap she really should have done it herself. 'Of course you shouldn't,' he replied, 'that's why you're in the AA.'
I called them once to change a wheel ! First attempt I had rung the manufactures toolkit wheel brace, I then got out a cheap leave it in the car socket set and shattered the wrench jumping up and down on it trying to undo the "whats a torque setting?! shit fit airguned nuts, AA man needed a 3/4" socket the worlds biggest breaker bar and a scaffold bar to get it off.
No beefs with the AA here either - took me and my Alfa to my local Alfa specialist and then dropped me off home having driven from Evesham to London. Although they did send a van before the loader even though I told them it was the cambelt and the car wasn't going anywhere under its own power (ouch!)
dissapointed myself, thought Id paid for full recovery except homestart,
went on holiday, came back, car broke down just outside leeds airport - bradford. not a nice place to break down in. AA man on phone said, if we cant fix we take you to a garage.
"its saturday 9pm, it wont open for two days"
AA: not our problem
"so do you put me up in a hotel?"
AA: no thats your problem
got it fixed anyway, so phoned up for full upgrade for last 3 months of the year before renewal due anyway::
AA:" thats £50"
"for three months? I thought that was the annual charge
AA: yes it is, you cant have partial upgrade."
bugger that. Im going back to greenflag - do they still offer £10 if there an hour late?
went on holiday, came back, car broke down just outside leeds airport - bradford. not a nice place to break down in. AA man on phone said, if we cant fix we take you to a garage.
"its saturday 9pm, it wont open for two days"
AA: not our problem
"so do you put me up in a hotel?"
AA: no thats your problem
got it fixed anyway, so phoned up for full upgrade for last 3 months of the year before renewal due anyway::
AA:" thats £50"
"for three months? I thought that was the annual charge
AA: yes it is, you cant have partial upgrade."
bugger that. Im going back to greenflag - do they still offer £10 if there an hour late?
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