Another e-bay grumble!
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Discussion

308GTB

Original Poster:

15,169 posts

264 months

Monday 21st November 2005
quotequote all
Bl00dy idiots who bid and win then waste your time by not paying!

I hate them!

E-bay have never refunded me either, even though I opened a dispute.



I sent the idiot this:-

You still owe me the listing fees for the xxxxx you bid and won but didn't pay for (£9.00).

Please get in touch to avoid action through the small claims court. The cost of the claim through the court is also added to your debt, to defend the claim I make you have to provide evidence to support that you paid me which you didn't and therefore can't provide.

Currently, you just owe me the listing fee of £9.00 but after Friday 25th this will be dealt with by the court and increase to £129.00.

Please note that I ALWAYS pursue non-payers. For me it just an inconvenient formality but will cost you rather more.

You can avoid this by getting in touch and then sending me the listing fee.


Grrrrrr

robbieduncan

1,993 posts

266 months

Monday 21st November 2005
quotequote all
Go for it! The only way to stop people behaving like this is to hit them in the pocket.

alexkp

16,484 posts

274 months

Monday 21st November 2005
quotequote all
Yep - I have had similar and sent a similar email a few times. It has worked about a third of the time - which isn't bad.

The main problem is with the newly registered idiots/scammers who screw up your auction for you by bidding at the last moment, then don't pay, or try to scam you.

Quite unbelievably ebay allows people to register without a credit card or doing any kinds of checks on them at all.

308GTB

Original Poster:

15,169 posts

264 months

Monday 21st November 2005
quotequote all
anonymous said:
[redacted]


Really, I thought you had to register a CC, I recall I did and pretty sure I had to or couldn't register as a member.

ADDYBOY1982

693 posts

251 months

Monday 21st November 2005
quotequote all
308GTB said:
anonymous said:
[redacted]


Really, I thought you had to register a CC, I recall I did and pretty sure I had to or couldn't register as a member.


I've just registered another account (I sell 2 different types of things and want to keep them separate) and had to use a different CC - can't see how you can register without a CC or Debit Card.

alexkp

16,484 posts

274 months

Monday 21st November 2005
quotequote all
308GTB said:
anonymous said:
[redacted]


Really, I thought you had to register a CC, I recall I did and pretty sure I had to or couldn't register as a member.


No - quite incredibly ebay changed their policy - so you now only need to have a credit card if you register with a web-based email account. If you register from an ISP they deam that sufficient "proof" of ID. Makes you wonder how much ebay cares about their customers...(ie not at all)

tinman0

18,231 posts

270 months

Monday 21st November 2005
quotequote all
A quick thought - could one of the legal people have a quick think on this.

If Ebay doesn't refund the listing fee - surely they are also liable? The non payer has broken a contract to buy, but Ebay has also broken their contract by supplying a non paying client?

If Ebay were liable in some of fashion - then if you put it into the Small Claims Court - add Ebay as a co-defendant for fun.

venom

1,864 posts

289 months

Monday 21st November 2005
quotequote all
It's looking like I've been done like this in the last week, although I may just be being a little impatient and paranoid.

I just 'sold' some alloys that I no longer had a use for, winning bidder opened his account two weeks before the auction started and has no feedback.

He contacted me almost straight away to claim that he'd be over that evening for collection and to pay cash. That was Wednesday last week. So far he hasn't showed and hasn't called or replied to numerous chasing emails. This is all made the more suspicious because his account and email claim to be based at Sunderland University (I'm in Cambridge) and he goes by a completely different name to that on his account when emailing.

How long is reasonable, do you think, before I burn this guy?

ADDYBOY1982

693 posts

251 months

Monday 21st November 2005
quotequote all
venom said:
It's looking like I've been done like this in the last week, although I may just be being a little impatient and paranoid.

I just 'sold' some alloys that I no longer had a use for, winning bidder opened his account two weeks before the auction started and has no feedback.

He contacted me almost straight away to claim that he'd be over that evening for collection and to pay cash. That was Wednesday last week. So far he hasn't showed and hasn't called or replied to numerous chasing emails. This is all made the more suspicious because his account and email claim to be based at Sunderland University (I'm in Cambridge) and he goes by a completely different name to that on his account when emailing.

How long is reasonable, do you think, before I burn this guy?


I'd give him 7 days to respond, if he hasn't after this time then politely tell him that you intend to put in a complaint with eBay - if he still hasn't responded after another 7 days, it's Small Claims Court time.

alexkp

16,484 posts

274 months

Monday 21st November 2005
quotequote all
venom said:
It's looking like I've been done like this in the last week, although I may just be being a little impatient and paranoid.

I just 'sold' some alloys that I no longer had a use for, winning bidder opened his account two weeks before the auction started and has no feedback.

He contacted me almost straight away to claim that he'd be over that evening for collection and to pay cash. That was Wednesday last week. So far he hasn't showed and hasn't called or replied to numerous chasing emails. This is all made the more suspicious because his account and email claim to be based at Sunderland University (I'm in Cambridge) and he goes by a completely different name to that on his account when emailing.

How long is reasonable, do you think, before I burn this guy?


Errr...about now? He's obviously not going to pay up.

308GTB

Original Poster:

15,169 posts

264 months

Monday 21st November 2005
quotequote all
anonymous said:
[redacted]


IIRC e-bay state you have to wait 14 days until you open a dispute.

Hope that helps?

And good luck.

simpo two

92,893 posts

295 months

Monday 21st November 2005
quotequote all
tinman0 said:
If Ebay doesn't refund the listing fee - surely they are also liable? The non payer has broken a contract to buy, but Ebay has also broken their contract by supplying a non paying client?

eBay will refund your listing fee if you report the buyer as a non-paying bidder and he doesn't answer/win the dispute.

venom

1,864 posts

289 months

Monday 21st November 2005
quotequote all
I think I'll file a complaint if he hasn't responded by Wednesday evening and then burn him totally after another 7 days. I keeping wondering whether the guy has genuinely had an accident or something, which would be fair enough, but without wanting to sound harsh that is really the only excuse I can think of as acceptable.

I'm comforted that at least I've had one of the other bidders contact me to say they'll happily pay the winning price should the deal fall through. I guess that, in itself, sums up how many dodgy gits there are out there.

Good luck with all your pursuits guys.

jas xjr

11,309 posts

269 months

Monday 21st November 2005
quotequote all
surely it cannot be so difficult for ebay to tighten up their registration process. i would happily pay for this in order for my transactions to go through more swiftly.
this needs sorting out. i have bid for items and found i was outbid on several similar items.ending up paying more for less. the winning bidder in at least 4 of the auctions i was outbid in was a scammer.
would you pay 5 or 10 quid so that you could register as somewho who has had their id checked etc?

ADDYBOY1982

693 posts

251 months

Monday 21st November 2005
quotequote all
jas xjr said:
surely it cannot be so difficult for ebay to tighten up their registration process. i would happily pay for this in order for my transactions to go through more swiftly.
this needs sorting out. i have bid for items and found i was outbid on several similar items.ending up paying more for less. the winning bidder in at least 4 of the auctions i was outbid in was a scammer.
would you pay 5 or 10 quid so that you could register as somewho who has had their id checked etc?


I'd happily pay a registration fee if it meant that eBay put a system in place where it checked the identities of all its account holders. This might finally reduce the number of scammers on there.

Slightly O/T but the bloke who runs www.whatsthebloodypoint.com has some great ways of dealing with the Nigerian 419 Scamming emails!

benyeats

12,159 posts

260 months

Monday 21st November 2005
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I bought some grumble on ebay once, was not too bad but some of the pages were stuck together.

Ben

Whoozit

3,881 posts

299 months

Monday 21st November 2005
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Surely if you specify cash in hand or Paypal it reduces the risk of any non-payment? It's what I've done (20-odd auctions so far) and I haven't had a duff one yet.

mcflurry

9,190 posts

283 months

Tuesday 22nd November 2005
quotequote all
Whoozit said:
Surely if you specify cash in hand or Paypal it reduces the risk of any non-payment? It's what I've done (20-odd auctions so far) and I haven't had a duff one yet.


Since being shafted by paypal I refuse to use it for items over 20-30 squid.
They are IMHO a bunch of useless shysters.


tahiti

992 posts

277 months

Tuesday 22nd November 2005
quotequote all
I had an issue with a seller who took my money, broke the item before sending it, and claimed to have returned the payment (never received). He was blatantly lying because it got to the stage where he claimed to have sent 4 cheques (address verified), and apparently made two payments directly to my bank account. I opened a dispute with Ebay, but the item was only £14.99 (plus delivery) which was below their £15 threshold for paying out.

As such, it was a waste of time.

There are some real scumbags out there. I know that £15's not the end of the world, but it's more the principple of the thing that bugs me! Rant over. Hope you're more successful!

joust

14,622 posts

289 months

Tuesday 22nd November 2005
quotequote all
I hate to be a doomunger, but I don't believe that you have a valid claim in court for the listing fee.

There are two contracts in place, one between you and ebay, the other between the bidder and ebay. The rights of third parties act coupled with ebay's T&Cs would, in my non legal opinion, not give you a right to enforce a charge from ebay to you onto a third party, regardless of their actions.

Of course I'm no lawyer, and so that may not be correct, but it is how I see it.

J