HELP - Bl**by computers

[fish]

I've got a PC that for no reason doesn't want to recognise that it has a CD drive. So I reinstalled some cd drivers - the wrong ones!

It now just freezes in windows. How do I get it to work from safe mode? It has the cd drive in control panel in safe mode but not in full windows?!

[Plotloss]

What version of Windows?

If its 9x/Me F8 after the BIOS screen will get you the safe mode menu.

If its 2000 I am not sure.

Matt.

[viper]

go to the control panel, select system, click on the device manager tab, then click CD ROM, delete the names that appear below then, re-boot, when restarting windows should recognise the CD player and ask or search for new drivers

[Venom]

You'll need to delete all the cd drivers in the hardware/device manager (found in control panel) in safe mode and then restart the computer. Only basic functions work in safe mode and the cd drive isn't one of them (hence why it will appear but not work). When you restart let windows see if it can sort you out by choosing a driver for you. If this doesn't work try searching www.google.co.uk for the appropriate drivers and it should sort you out from there.

What you may find is that you have more than one set of drivers for the CD ROM which is the reason for the system crashing in normal mode.

>> Edited by Venom on Friday 29th November 16:54

[RedTeg]

My works PC, Win 95, no way I could ever persude it to recognise the CD-ROM again after it mysteriously stop working so I formatted the hard drive and started from stratch.

Welcome to the wonderful world of extreme measures by RedTeg.

[fish]

I can only see the cdrom in safe mode so I'll try the delete and see if it'll auto detect on start up.

[soulpatch]

Hi,

Im a systems analyst, I have had this one before.

The problem arises when windows tries to put a corrupt version of its own system driver. This would normally happen after you have installed a new CD ROM drive or driver problem. Due to Windows's redundancey features it cleverly tries to fix it everytime you boot up hence it freezes.

The only way I could fix it was to get hold of the original windows CD, open it up and run the Setup program.

You wont lose any of your programs etc. It will just reinstall the core windows system.

So its somewhere in the extremities of rebuiding the whole machine and not doing anything!

This does sound exactly like the problems ive had on my site before, if it doesnt work let me know.

Regards,

SoulPatch