Inexplicable wireless problem

[gavstar]

Me again! I have a BTVoyager 2091 router which broadcasts fine in my office at work, but will not work when in my home. It's totally bizarre (to me anyway) as I have tested with 2 laptops at home, both of which detect neighbour's router but not mine. The router is positioned right next to the laptop yet nothing is detected by the laptop. I've tried the internal wi-fi and a PC Card BT Adapter too. What on earth could be stopping it from working in my house?

[SS2.]

A shot in the dark, but have you tried setting your router to another channel ??

[_dobbo_]

^^^ What he said. If your router and your neighbours router are set to the same channel I'm pretty sure they can't co-exist.

[gavstar]

SS2. said:

A shot in the dark, but have you tried setting your router to another channel ??

That was no shot in the dark - it worked! Thank you SO much - I had 3 network "gurus" at work investigating it for me, and none of them suggested that! Top man!
Edited to add - even 30 minutes on the phone to BT's "support" personnel could not resolve it...makes you wonder doesn't it!

>> Edited by gavstar on Saturday 7th January 10:15

[bigdods]

This is becoming a problem as more people go wireless at home and everything seems to deafult to channels 11 and 6. Round here fire up stumbler and I see 12 Access points - 6 on channel 11, 5 on channel 6. Im now on ch9 :-)

[tvrforever]

Great way to check for this is to use NetStumbler - I can see 6 wireless LANs (inc mine) from home, 2 of which are unsecured, 3 of which are sharing the same channel (and hence getting reduced bandiwdth etc).

Do a Google for NetStumbler....

[SS2.]

bigdods said:

Im now on ch9 :-)

Scorchio....

[gavstar]

Hello again. I'm getting a low/very low signal at the moment. Have tried a couple of different channels but still the same. Netstumbler shows mine and my neighbour's are on diff channels so is this just down to crap hardware supplied by BT? I have a Voyager2091.
Gav

[SS2.]

gavstar said:

so is this just down to crap hardware supplied by BT? I have a Voyager2091. Gav

Maybe...Reception on the laptops can't be too bad if you can pick up your neighbour's network - I guess through double skinned brick walls..

Is your wireless network running slow as a result ? If not, I wouldn't worry about it.

If the WLAN is slow, try moving the router and see if the signal strength improves.

[gavstar]

Yeah, it's not even my adjoining neighbhour - he's between 20 and 50 feet away depending on which one it actually is - must have some serious kit!
It is a slight problem as sometimes the connection drops.
My router is only 6 feet away at the moment too!

>> Edited by gavstar on Sunday 8th January 03:22

[tvrforever]

in my experience the BT Voyager kit works but does appear to have a poor range. Had to replace father-in-laws USR wireless kit with voyager and signal strength went down 50%