cant doctors use phones and calenders???
Discussion
so wanna see my doctor
has taken 4 weeks to get and apptment with him
he says need to see consultant and he has to write to him to get an appointment
4 weeks later i get a letter from hospital saying thankyou for the letter we will send u an appointment soon but it may take several weeks. so 8 weeks later still havenat an appointment
FFS why cant doctor pick up phone - hello need appt whats free on calendar - there you go bang done sorted one appointment?!?!?! am i missing something here?
has taken 4 weeks to get and apptment with him
he says need to see consultant and he has to write to him to get an appointment
4 weeks later i get a letter from hospital saying thankyou for the letter we will send u an appointment soon but it may take several weeks. so 8 weeks later still havenat an appointment
FFS why cant doctor pick up phone - hello need appt whats free on calendar - there you go bang done sorted one appointment?!?!?! am i missing something here?
Why do you need a phone to make an appointment?
These days everyone has electronic calendars (ie outlook) and can share calendars, book appointments in other people's calendars.
Typical public services - all the money and no idea.
Not blaming the doctors themselves, its the NHS management which is overstaffed and under-idea-ed!
These days everyone has electronic calendars (ie outlook) and can share calendars, book appointments in other people's calendars.
Typical public services - all the money and no idea.
Not blaming the doctors themselves, its the NHS management which is overstaffed and under-idea-ed!
puggit said:
Why do you need a phone to make an appointment?
These days everyone has electronic calendars (ie outlook) and can share calendars, book appointments in other people's calendars.
Typical public services - all the money and no idea.
Not blaming the doctors themselves, its the NHS management which is overstaffed and under-idea-ed!
surely docs can point out this is shite its not good enough
It's the NHS - paperwork central.
Feel for you, heard a few crap stories like this.
Worst: some good friends discovered their 18-mth old daughter had had a dislocated hip since birth (should have been picked up at birth, definitely at 9-month health-visit)...and hence as she'd grown the hip-joint hadn't and she didn't have a socket anymore.
Cue being told by GP they need to see specialist immediately. See specialist next day (!!!), who says he wants daughter in hospital within 2 weeks. 2 weeks later, much chasing, to find out that specialist is on holiday and his office has 'closed' for the week. Finally get an appointment for 4 weeks further on.
Utter crap.
Feel for you, heard a few crap stories like this.
Worst: some good friends discovered their 18-mth old daughter had had a dislocated hip since birth (should have been picked up at birth, definitely at 9-month health-visit)...and hence as she'd grown the hip-joint hadn't and she didn't have a socket anymore.
Cue being told by GP they need to see specialist immediately. See specialist next day (!!!), who says he wants daughter in hospital within 2 weeks. 2 weeks later, much chasing, to find out that specialist is on holiday and his office has 'closed' for the week. Finally get an appointment for 4 weeks further on.
Utter crap.
puggit said:
Why do you need a phone to make an appointment?
These days everyone has electronic calendars (ie outlook) and can share calendars, book appointments in other people's calendars.
Typical public services - all the money and no idea.
Not blaming the doctors themselves, its the NHS management which is overstaffed and under-idea-ed!
Thank you - The doctors are here to look after patients - contrary to the opinion of some politicians and members of the public - and are being obstructed in doing this because of bureaucracy and the way in which the 'choice' agenda is being implemented.
I could write pages on this - puggit is free to e-mail me.
Dr. CwC
billb said:
so wanna see my doctor
has taken 4 weeks to get and apptment with him
he says need to see consultant and he has to write to him to get an appointment
4 weeks later i get a letter from hospital saying thankyou for the letter we will send u an appointment soon but it may take several weeks. so 8 weeks later still havenat an appointment
FFS why cant doctor pick up phone - hello need appt whats free on calendar - there you go bang done sorted one appointment?!?!?! am i missing something here?
For a start, the doctor doesn't personally organise the appointment that are booked in any give clinic. If he or she spent all day, answering the phone to patients, and then scheduling appointments, he'd be on the phone all day, and not see any patients at all.
Secondly, the over-wrought hospital outpatient departments are heavily understaffed, and clinics over booked, but despite that, you will still have to wait weeks for an appointment, such is the demand of appointments.
If you have a complaint about all of this, you really need to address it to a manager, or your local MP, as blaming the doctor isn't going to help. They know, as well as you do, that the system is crap, and they complain about it, as often as you do, to the management in the hospital. Problem is, successive governments have removed any power and authority from doctors, both in the general public and within the hospital, and have handed authority to managers.
CiderwithCerbie said:
Why do you need a phone to make an appointment?
These days everyone has electronic calendars (ie outlook) and can share calendars, book appointments in other people's calendars.
Typical public services - all the money and no idea.
Not blaming the doctors themselves, its the NHS management which is overstaffed and under-idea-ed!
Thank you - The doctors are here to look after patients - contrary to the opinion of some politicians and members of the public - and are being obstructed in doing this because of bureaucracy and the way in which the 'choice' agenda is being implemented.
I could write pages on this - puggit is free to e-mail me.
Dr. CwC
do your secretaries have a phone and calender?!!
my local docs are useless!!
a few weeks ago I phoned up for my repeat prescriptions, give the order and thank you very mcuh.
Few days later pic up the stuff from Chemist ( Prescription is automatically delivered there) only 2 items are there (out of 6) and one of those is the wrong dose. Ok phone up docs please get it right. I ask for the items I need, and on one of them 'The doctor wont prescribe that with out seeing you!! I have been on the drug for 10+ years!!.
Next day I finish work 2hours early just so I can get the last appointment (He is only open 2 hours a day!). The only problem is that he didn't know how to spell the drug so couldn't find it on the computer!! FFS!!
Even though it was the same as 2 months earlier. WHY couldn't he use the phone 
or speak to me when I called!!
a few weeks ago I phoned up for my repeat prescriptions, give the order and thank you very mcuh.
Few days later pic up the stuff from Chemist ( Prescription is automatically delivered there) only 2 items are there (out of 6) and one of those is the wrong dose. Ok phone up docs please get it right. I ask for the items I need, and on one of them 'The doctor wont prescribe that with out seeing you!! I have been on the drug for 10+ years!!.
Next day I finish work 2hours early just so I can get the last appointment (He is only open 2 hours a day!). The only problem is that he didn't know how to spell the drug so couldn't find it on the computer!! FFS!!
Even though it was the same as 2 months earlier. WHY couldn't he use the phone or speak to me when I called!!Having spent 3 hours with my daughter in A&E on Wednesday only to be told 'Theres nothing more we can do, go home, it will sort itself out' I could rant for hours on the absolutely completely and utterly neccesary root and branch reform that needs to occur in the NHS nationwide.
It was only the fantastic GP we took her to the next day, who not only sorted the problem but gave the Peadiatric A&E registrar a right earful who temporarily restored my faith.
As for
NHS Direct, the medical equivalent of speed cameras...
It was only the fantastic GP we took her to the next day, who not only sorted the problem but gave the Peadiatric A&E registrar a right earful who temporarily restored my faith.
As for
NHS Direct, the medical equivalent of speed cameras...tim2100 said:
my local docs are useless!!
a few weeks ago I phoned up for my repeat prescriptions, give the order and thank you very mcuh.
Few days later pic up the stuff from Chemist ( Prescription is automatically delivered there) only 2 items are there (out of 6) and one of those is the wrong dose. Ok phone up docs please get it right. I ask for the items I need, and on one of them 'The doctor wont prescribe that with out seeing you!! I have been on the drug for 10+ years!!.
Next day I finish work 2hours early just so I can get the last appointment (He is only open 2 hours a day!). The only problem is that he didn't know how to spell the drug so couldn't find it on the computer!! FFS!!
The repeat prescription should be held on your record in the practice. It's automatically generated, so shouldn't have changed. Some items can only be prescribed by a doctor who has knowledge that you might require such medications, ie controlled drugs. If a doctor, not involved in your care, is asked, they are right to check with you personally, that this is the medication you are on. Otherwise, people could abuse the system asking for controlled drugs, and then go onto sell them, illegally.
I think this is more to do with the governments meddling? ie, it's taken you 8 weeks to GET ONTO a waiting list and up until that point you were waiting to go on the list and therefore not actually on the list! Clever huh?
My doc's now won't book appointments more than a couple of weeks ahead, even if the doc tells you to come back and see him in a month!
My doc's now won't book appointments more than a couple of weeks ahead, even if the doc tells you to come back and see him in a month!
CiderwithCerbie said:
Why do you need a phone to make an appointment?
These days everyone has electronic calendars (ie outlook) and can share calendars, book appointments in other people's calendars.
Typical public services - all the money and no idea.
Not blaming the doctors themselves, its the NHS management which is overstaffed and under-idea-ed!
Thank you - The doctors are here to look after patients - contrary to the opinion of some politicians and members of the public - and are being obstructed in doing this because of bureaucracy and the way in which the 'choice' agenda is being implemented.
I could write pages on this - puggit is free to e-mail me.
Dr. CwC
My GP tells all of his patients to vote Conservative and spells out the reasons why Labour have made his job more difficult.
>> Edited by cliffe_mafia on Friday 20th January 13:19
968 said:
so wanna see my doctor
has taken 4 weeks to get and apptment with him
he says need to see consultant and he has to write to him to get an appointment
4 weeks later i get a letter from hospital saying thankyou for the letter we will send u an appointment soon but it may take several weeks. so 8 weeks later still havenat an appointment
FFS why cant doctor pick up phone - hello need appt whats free on calendar - there you go bang done sorted one appointment?!?!?! am i missing something here?
For a start, the doctor doesn't personally organise the appointment that are booked in any give clinic. If he or she spent all day, answering the phone to patients, and then scheduling appointments, he'd be on the phone all day, and not see any patients at all.
Secondly, the over-wrought hospital outpatient departments are heavily understaffed, and clinics over booked, but despite that, you will still have to wait weeks for an appointment, such is the demand of appointments.
If you have a complaint about all of this, you really need to address it to a manager, or your local MP, as blaming the doctor isn't going to help. They know, as well as you do, that the system is crap, and they complain about it, as often as you do, to the management in the hospital. Problem is, successive governments have removed any power and authority from doctors, both in the general public and within the hospital, and have handed authority to managers.
true but someone types up that letter he signs and then sends it over to the outpatients bit only for them to type out several letters to me so why cant that initial person juts pick up a soddin phone or email??
i dont mind waiting weeks for an appointment i mind waiting weeks to GET an appointment there's still ages to wait after that no doubt.
Doctors, well most GPs don't work for the nhs they work in practices that our paid by the pct. How the practice is run is up to the partners. My GP does appointments within 48 hours and emergencies first thing. My wife who is a GP in another practice also operates on a 48 hour appointment basis. If you can't get an appointment for ten days I'd go and ask to see the practice manager and have a few choice words. The partners are getting paid a lot of money to provide a service, make sure they do.
You could complain to the pct but most of them are full completely crap.
The nhs is over burdened with paper work and targets but a bad service from your GP is the fault of the practice.
You could complain to the pct but most of them are full completely crap.
The nhs is over burdened with paper work and targets but a bad service from your GP is the fault of the practice.
billb said:
so wanna see my doctor
has taken 4 weeks to get and apptment with him
he says need to see consultant and he has to write to him to get an appointment
4 weeks later i get a letter from hospital saying thankyou for the letter we will send u an appointment soon but it may take several weeks. so 8 weeks later still havenat an appointment
FFS why cant doctor pick up phone - hello need appt whats free on calendar - there you go bang done sorted one appointment?!?!?! am i missing something here?
You work for a school - why can't you write, spell and construct grammatically correct sentences?
You're even using 'txt spk' for the love of God!! What hope is there?
Listen, about 18 months or so ago I had one of those doctor's appointments. You know the sort where the GP makes all sorts of encouraging noises but looking at the facial expressions you just know that some really bad news is just around the corner.
Fortunately it wasn't as still hanging in here but that is quite another story.
Anyway appointments all sorted out by emails and phone calls, though the dreaded letters by snasil mail have made an appearance from one consultant. That's by the by.
Some days I'd go off to a hospital for some tests, a CT scan say, with a follow up GP appointment the next morning. Sometimes the GP would have looked at my test results before I'd driven the 5 miles home from the hospital, thanks to emails and local NHS Intranet.
So whilst I am sure that there are some parts of NHS which are being dragged kicking and screaming into 21st century other areas are quite in order.
Eye thang yew!
Fortunately it wasn't as still hanging in here but that is quite another story.
Anyway appointments all sorted out by emails and phone calls, though the dreaded letters by snasil mail have made an appearance from one consultant. That's by the by.
Some days I'd go off to a hospital for some tests, a CT scan say, with a follow up GP appointment the next morning. Sometimes the GP would have looked at my test results before I'd driven the 5 miles home from the hospital, thanks to emails and local NHS Intranet.
So whilst I am sure that there are some parts of NHS which are being dragged kicking and screaming into 21st century other areas are quite in order.
Eye thang yew!
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