Data Protection
Author
Discussion

minicity

Original Poster:

1,009 posts

262 months

Wednesday 15th February 2006
quotequote all
I am trying to re-new my better half's insurance over the phone (I am a named driver) and they won't deal with me because of "data protection". I can answer all their "security" questions but this seems to make no difference. Basically, the only problem is that I am a man, so am obviously not the policy holder. If I was up to some sort of fraud, I could just get a woman to call them and do it. If I was legitimate, but less honest, I could just get a woman to call. The only reason I'm not getting anywhere is that I am being honest.

(My better half is skiing by the way.)

hedders

24,460 posts

278 months

Wednesday 15th February 2006
quotequote all
Call them back and tell them you are Mrs Minicity. If they say you sound like a man, demand to speak to their supervisor

T5-R

434 posts

257 months

Wednesday 15th February 2006
quotequote all
I was brought up by my parents believing honesty is the best policy. Sadly, in today's world, those who are honest seem to get punished, yet those who cheat, lie, and defraud others get away with it, and if they are caught get no more than a slap on the wrist and a stern finger wagging while being told "don't do it again - now run along and play".

If it's for motor insurance and the current company is being difficult, shop around for a better deal and then cancel the direct debit with the current company.

Job done!

minicity

Original Poster:

1,009 posts

262 months

Wednesday 15th February 2006
quotequote all
hedders said:
Call them back and tell them you are Mrs Minicity. If they say you sound like a man, demand to speak to their supervisor


That was the other option. I did think about speaking in a high voice but she has an obviously Irish name and being no good at accents I am worried I might end up sounding like Mrs Doubtfire.