Are non-official Porsche warranties any good
Are non-official Porsche warranties any good
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Discussion

jk75

Original Poster:

318 posts

264 months

Friday 10th March 2006
quotequote all
Seriously looking for a 911 (996) with the GT3 aero kit and do not ideally want to pay OPC prices. Looking to pay to approx 30k for a 99/2000 with low mileage ideally with Porsche warranty that I can extend.

However, not all private sales have it and the official warranty is not transferrable through a non-OPC trader.

Q - Are some of the non-OPC warranties any good offering similar cover.

I would always prefer an OPC warranty but the hassle of getting the inspection and warranty applied to a car I do not yet own would be a problem. Or is there any easier way ?

Thanks in advance

kayc

4,492 posts

249 months

Friday 10th March 2006
quotequote all
IMO most warranties are a waste of time.The difference you pay for having the warranty can be spent on doing the repairs youreslf if necessary.I reckon you should buy privately,be fussy,check the owner and car out fastidously(hpi etc).I have had loads of cars in the last 20 years and the only cars i have ever sold to a dealer are cars that i didnt want to sell to a private punter(coz they were crap)All the really good second hand cars will trade privately without needing to use a second hand car dealer.

polarexpress

6,796 posts

255 months

Friday 10th March 2006
quotequote all
jk75 said:
However, not all private sales have it and the official warranty is not transferrable through a non-OPC trader.


Not true: no matter from whom you buy your car (private or indie), just have you car inspected by the OPC. If it passes their 111 point inspection, they should be able to offer you the official warranty (and will probably be glad to).

wrn

432 posts

257 months

Friday 10th March 2006
quotequote all
"The difference you pay for having the warranty can be spent on doing the repairs youreslf if necessary."

Wrong. A warranty is the same as insurance - it may be money that you never recover but it may also pay for itself many times over with a £10k engine replacement. Some people could fund that out of cash, many couldn't - hence the need for a warranty.

kayc

4,492 posts

249 months

Friday 10th March 2006
quotequote all
[redacted]

LeeME3

1,502 posts

254 months

Friday 10th March 2006
quotequote all
[redacted]

Adam B

29,646 posts

282 months

Friday 10th March 2006
quotequote all
had one for more 986S from warranty direct

cost about £450pa including charge for paying monthly (Platinum cover so up to value of the car)

they paid £830 for my RMS no problem

henry-f

4,791 posts

273 months

Friday 10th March 2006
quotequote all
kayc said:
I have had loads of cars in the last 20 years and the only cars i have ever sold to a dealer are cars that i didnt want to sell to a private punter(coz they were crap)All the really good second hand cars will trade privately without needing to use a second hand car dealer.


Not entirely true. We do buy a certain proportion of our cars from loving owners well heeled enough to maintain their cars fastidiously and then sell to a dealer in order that they may concentrate on earning money in the way they best know, or spending time on recreational persuits with the time they have available.

Not everyone enjoys or profits from the act of selling a car privately.

Re: warranties - a minefield. No two are ever the same. Make sure you know exactly what you are getting for your money. The FSA regulation should have helped things, certainly we joined the club, but a lot still haven`t.

As has already been mentioned it`s a form of insurance and different people have different views on exposure to risk. The whole thing about a warranty is it`s there for the sudden unexpected and unpredictable failure.

Henry

Henry

jk75

Original Poster:

318 posts

264 months

Monday 13th March 2006
quotequote all
Thanks fo all the advice.

Much appreciated

JK

hartech

1,929 posts

245 months

Monday 13th March 2006
quotequote all
Not all warranties are the same. Most - despite specifically listing what is covered - also exclude failures caused by "wear and tear".

We often have customers bring in a car under private warranty only to have the claim refused by the warranty company under the wear and tear argument - which usually goes "well it was Ok for "X" years - so the failure must be caused by wear and tear".

We operate a unique "Lifetime Maintenance Plan" and it does - not - exclude wear and tear items.

It covers almost anything that wears out or fails and needs fixing - it doesn't matter why.

It also covers the full cost of routine servicing and MOT's (it has to cover services because otherwise we are not confident that the car is being properly looked after - nor that problems can be nipped in the bud before they magnify in size and cost).

Example - 996 - First we must give it our top service (£395+Vat) which includes road tests, 4 wheel laser alignment check, cylinder compressions, and a very thorough check over every component (takes more than a day) and results in a full engineers report.

Then if everything is OK (or is fixed or excluded from future repairs) it can go on the scheme starting with the first monthly payment (no initial large fee).

Monthly payments then continue and when a service is due it is free of charge (nothing for parts or labour) and each year the MOT is also free. If nothing goes wrong there is never any more to pay than the monthly fee.

When something goes wrong it is booked in and the labour for most repairs is free (only parts are charged for).

So - for example - if a clutch goes you only pay for the parts. Same for brakes, steering, etc, etc. Often this reduces the cost to between one third and one half of a normal cost (although some repairs involve no parts and are therefore completely free).

Prices - if you buy a car from us it is free for the 1sr 3 months then typically (for say 12K/year) it costs £50/month+Vat (different prices for 6K, and 18K and 24K and different number of services).

If you bring us a car bought elsewhere it is £65/month + Vat (for 12K etc) - it is more because we find on avereage cars bought elsewhere are not as reliable long term (because we select the ones we buy very carefully and carry out extremely thorough pre-sales checks and repairs etc).

The warranty continues for as long as you pay the monthly fee and there are no time, mileage, or claim limits.

When you sell the car or want to stop you just stop the payments.

We obviously have some rules (see www.hartech.org.uk - buyers guide - Lifetime Maintenance Plan) but sensible and minimal. So far, we have never refused a claim nor had a falling out with anyone on the scheme.

This only works if we do such a good job of servicing the car that we pick up faults before they get worse and to avoid as far as possible - the car coming back before the next service - so customers know their car has at least received an excellent service and check over.

If faults still occur (which is rare) then we save it being a huge expense by paying the labour costs and sharing the problem.

It means that we trade a regular monthly income against a sharing of resources for repairs and the customer gets the largest proportion of his warranty costs back in free servicing and the comfort of knowing that we are trying our best in the service to avoid a future problem and sharing the cost if it occurs.

For a Hartech sale car it means that for under £300/year (paid monthly for the warranty element) there will never be huge labour charges for as long as the car is on the scheme - however many miles it covers and if nothing much goes wrong the owner hardly ever pays out more than the monthly fee.

We do exclude air-con, alarms, immibilisers and radios. Our costs have been worked out on average expectations and most customers have something wear out during their ownership and effectively get all of their contributions back over time (typically a clutch, power steering rack, window lifter, radiator leak etc). We have undertaken both engine and gearbox rebuilds under this scheme (parts costs only).

With the much publicised potential problems with 996 engines - there is a fear that in the long term a lot may need expensive re-work. Our scheme has not been costed out to include such a possibility and so we have a clause that if a very common problem ever emerges that afflicts a huge number of cars (and therefore is not avoidable during our servicing etc) and is obviously a manufacturing or design short coming of some kind - then we may have to compromise on the cost sharing of the problem - i.e if nearly all the engines blow up after X years or Y miles - we obviously could not afford to rebuild them all free of labour charge under this scheme. However whenever a problem has occurred we have always reached a mutually satisfactory solution with our customers and see no reason why this should not continue in future. For example a 996 owner expected huge costs when his cylinder compression went to zero on one cylinder - but it turned out to be just a broken valve spring. We recomended replacing them all (at an agreed small extra charge over the cost of just replacing the broken one under the terms of the scheme) and he received a rebuilt top end and a repaired car - at a hugely reduced cost.

I am not suggesting that this scheme of ours is the answer to everything - just that it at least is different and therefore deserves mention on this section - along with the other - more common - comments.

Barry Hart Hartech


peterpeter

6,438 posts

285 months

Monday 13th March 2006
quotequote all
what you need to do barry is to set up a service centre down south.

I am sure loads of porsche owners would go for a monthly all-in package, but Bolton is

just too far to travel.

sbrewster

113 posts

260 months

Monday 13th March 2006
quotequote all
peterpeter said:
what you need to do barry is to set up a service centre down south.

I am sure loads of porsche owners would go for a monthly all-in package, but Bolton is

just too far to travel.



Couldn't agree more. If this was available to me within a reasonable distance (say < 1.5hr drive) I'd be very interested. Bolton is just too far.

vesuvius996

35,829 posts

299 months

Monday 13th March 2006
quotequote all
WOT HE SED...

"The difference you pay for having the warranty can be spent on doing the repairs youreslf if necessary."

Wrong. A warranty is the same as insurance - it may be money that you never recover but it may also pay for itself many times over with a £10k engine replacement. Some people could fund that out of cash, many couldn't - hence the need for a warranty.

A new engine is around £8k, so that's errrr 10 years of OPC warranty... I think that £15 a week for an OPC warranty is bl00dy cheap.


Sorry to be a bore, but the initial poster wants to buy a 996 for low money and avoid perceived high OPC prices.

I say again these are EXPENSIVE cars to run, and anyone who does so without the warranty is gambling with disaster every time they drive it and has far bigger risk appetite/balls than me.

You' ll be in trouble if you buy a car £2k cheaper from somewhere suspect and then need a new engine in 500 miles whcih costs you £8k.

Get one with a Porsche warranty IMHO.




>> Edited by vesuvius996 on Monday 13th March 20:09

jk75

Original Poster:

318 posts

264 months

Tuesday 14th March 2006
quotequote all
Thanks All,

What I ultimately want is a Porsche will a full OPC warranty (or equiv that will not throw the ol' wear an tear excuse) at non-OPC prices. I fully appreciate that there are some good warranties out there, and wondered if I did buy from a non-OPC centre whether the warranty would be any good.

I wanted to avaiod the OPC purchase route as there is a rather large uplift on the price that you lose upon driving of the fore court...done this already. Fully appreciate that for the car to get on the fore court to begin with means that the car is a gem, but I think I can find a really well looked after car privately, as said, Porsche owner's don't usually scrimp ....and being a past owner myself an all.

But it is hassle to arrange, spend out on the pre-warranty comprehensive check, run the risk and find out there's a big problem ,that must be corrected to qualify for warranty and then have to drop the sale.

I think I will wait for a good private sale with some remaining OPC warranty/FPSH that I can buy with confidence (and renew).... and if it does blow up 5 miles down the road have no worries in getting fixed

Thanks again all.

>> Edited by jk75 on Tuesday 14th March 14:56

>> Edited by jk75 on Tuesday 14th March 14:56

slippydiff

16,254 posts

251 months

Tuesday 14th March 2006
quotequote all
JK75 said:
But it is hassle to arrange, spend out on the pre-warranty comprehensive check, run the risk and find out there's a big problem ,that must be corrected to qualify for warranty and then have to drop the sale.

Sounds a bit back to front to me, I'd test drive the car, give it a good look over and check its service history thoroughly. Then make an offer on the basis that anything that is found during the OPCPPI that precludes you being able to get a warranty would be either fixed at the vendors cost or the price re-negotiated accordingly.
I can't see how you lose out.
Can't see the warranty offered by Hartech as the utopian concept either. If the 996 engines are prone to the cylinder liner failure (and internediate shaft bearing failure) as they seem to be , who's going to pick up the tab for it ? If I have a warranty I wouldn't want to be coming to "an arrangement" on costs for a complete engine, £8K ? with free labour (thanks)to R & R, I'd want it replaced at no cost to myself period.

kayc

4,492 posts

249 months

Tuesday 14th March 2006
quotequote all
I dont know what you guys do with these cars but there seems to be a lot of 'engine blowing 'up going on.Either the engines are badly made/designed or can i suggest a bit more care taken.As i said ive never had an engine go yet on any vehicle (owned 60)but i do let them warm up properly and tend to change gear before the rev limiter screams for mercy...Buy privately ,save 20% mark -up and maintain the car properly.Why should a FPSH car have any underlying faults?,that is what the service history is for.

hartech

1,929 posts

245 months

Tuesday 14th March 2006
quotequote all
Hi Slippydiff,

I agree that if the liner goes or the intermediate shaft fails it is expensive and could justify the cost of a Porsche warranty - but we are just a small business and could not possibly cover such a cost with our own in house warranty.

However at full cost a rebuild that replaces the chains, slippers, intermediate shaft, etc would still only be about £4K (£4.5 if the oil pumps were damaged by debris) - but after paying out £600/annum and getting 2 free services and an MOt (@12K/year)how much did the warranty aspect cost. Furthermore - an "arrangement" will always cost less than the full amount as we would compromise on the cost so perhaps £3.5K might be closer to the final figure. It costs about £3.5K if nothing else is damaged and it just needs a rebuild (all plus Vat of course).

But if the engine didn't fail so dramatically and turned out to be just say a chain or tensioner - you would be quids in.

I wish we could afford to make an increased price offer to cover all eventualities - but we cannot afford to cover the risk ourselves - but our warranty goes on for as long as you own the car and no mileage or age limits - so it is a serious attempt to help out owners of older cars and I don't see many of our competitors trying to offer anything similar. If you don't have a Porsche warranty and a liner cracks - our scheme can save a small fortune!

I do agree that it is not neccessarily the answer but it is an option that some might find welcome -especially since none of our customers who bought cars from us have had a problem and only one car that we service/look after broke a valve spring - (and the scheme saved him a considerable sum) so the incidences are actually very rare and it can work out beneficial.

More commonly we first hear of a damaged engine when the customer (who didn't take out a porsche warranty) cannot afford their option of a new replacement and gets in touch to see what we can do to help.

Major engine problems aside - it is a great scheme for all the other little things that go wrong in time - well our customers think so anyway.

I should also point out that some of my customers claim to have been charged (elsewhere) for a strip down to inspect before advising a new engine is needed - adding to the cost - on our scheme there is no charge for this investigative work.

But it is not the perfect answer - I agree - hopefully it is better than nothing - its an option to consider thats all.

Baz Hartech

silver993tt

9,064 posts

267 months

Tuesday 14th March 2006
quotequote all
hartech said:
Hi Slippydiff,

I agree that if the liner goes or the intermediate shaft fails it is expensive and could justify the cost of a Porsche warranty - but we are just a small business and could not possibly cover such a cost with our own in house warranty.

However at full cost a rebuild that replaces the chains, slippers, intermediate shaft, etc would still only be about £4K (£4.5 if the oil pumps were damaged by debris) - but after paying out £600/annum and getting 2 free services and an MOt (@12K/year)how much did the warranty aspect cost. Furthermore - an "arrangement" will always cost less than the full amount as we would compromise on the cost so perhaps £3.5K might be closer to the final figure. It costs about £3.5K if nothing else is damaged and it just needs a rebuild (all plus Vat of course).

But if the engine didn't fail so dramatically and turned out to be just say a chain or tensioner - you would be quids in.

I wish we could afford to make an increased price offer to cover all eventualities - but we cannot afford to cover the risk ourselves - but our warranty goes on for as long as you own the car and no mileage or age limits - so it is a serious attempt to help out owners of older cars and I don't see many of our competitors trying to offer anything similar. If you don't have a Porsche warranty and a liner cracks - our scheme can save a small fortune!

I do agree that it is not neccessarily the answer but it is an option that some might find welcome -especially since none of our customers who bought cars from us have had a problem and only one car that we service/look after broke a valve spring - (and the scheme saved him a considerable sum) so the incidences are actually very rare and it can work out beneficial.

More commonly we first hear of a damaged engine when the customer (who didn't take out a porsche warranty) cannot afford their option of a new replacement and gets in touch to see what we can do to help.

Major engine problems aside - it is a great scheme for all the other little things that go wrong in time - well our customers think so anyway.

I should also point out that some of my customers claim to have been charged (elsewhere) for a strip down to inspect before advising a new engine is needed - adding to the cost - on our scheme there is no charge for this investigative work.

But it is not the perfect answer - I agree - hopefully it is better than nothing - its an option to consider thats all.

Baz Hartech


A fixed price package is logically a good idea. However, I'm sure certain companies (not referring to Hartech) would be tempted to use substandard components, such as cheap oils (if changed at all) and non-OEM filters etc in order to make as much margin as possible. These items wouldn't bite the service company back at all because the impact of using such cheap components would be more rapid wear and tear which, of course, wouldn't be covered by any warranty.

henry-f

4,791 posts

273 months

Tuesday 14th March 2006
quotequote all
kayc said:
...Buy privately ,save 20% mark -up and maintain the car properly.Why should a FPSH car have any underlying faults?,that is what the service history is for.


Not sure a £30k car at a specialist is going to be £24k privately. In fact I know it won`t because otherwise the specialist would have bought it off the chap ! It isn`t always the case but there are quite a few occasions when a private car is more than a dealer`s vehicle because the private vendor has emotional attachment to the machine, similarly I have seen vehicles we`ve rejected on grounds of condition or integrity advertised by their private owners for substantially more than we were asking for a good example. As I say it isn`t always the case but I`m not sure there`s ever such a thing as a cheap Porsche.

Unfortunately service history doesn`t account for accident damage, the single biggest reason for our rejecting cars.

Re: the Hartech solution I`m not sure if seeing it as a warranty is the right approach. See it more as a maintenance club. It helps you budget for most eventualities, it doesn`t cover them all and hopefully that`s where a warranty comes into play. Routine wear & tear get taken care of by your monthly subs, you still have to pay for the parts, so it`s not totally free but if something breaks suddenly, ie isn`t wear and tear the warranty pays up. That`s the key to most warranties, the failure has to be sudden and catastrophic, it can`t gradually get worse and worse. Ultimately Hartech are in business to make money but have come up with a scheme that potentially allows someone to plan labour and routine service costs up front.

Henry

slippydiff

16,254 posts

251 months

Tuesday 14th March 2006
quotequote all
Barry, hope my post didn't come across as a "your warranty/maintenance club (only a motor trader could come up with that one ) is cr*p" as that was most definately not my intention.
But you will be aware some (maybe not large numbers) engines have suffered catastrophic liner and intermediate shaft bearing failure (I've seen a less than year old 11'000 mile 996 4S having it's engine changed due to ISB failure)
Whilst the odds of this are more remote than Forums such as this would have us believe, the possibility does exist, and I for one, would not want to contribute to the replacement of a flawed design when and if it occurs.
As you rightly say, your vetting procedure is somewhat more stringent than most and thus you have yet to "catch a cold" long may it continue.

>> Edited by slippydiff on Tuesday 14th March 19:02