PC crashes when DVD disc is inserted

[_dan_]

PC has been doing a funny recently.

Whats happening is when a DVD is inserted into the drive, it spins up and when you'd expect it to mount/autoplay I get the blue screen of death saying BAD_POOL_HEADER.

Thought it was just localised to one disc I own (Was crashing on a Battlefield 2 disc), but the girlfriend has had a problem with another disc to (a DVD video)

Drive is an NEC 3540A, I did have region free firmware in the drive, but it's back to stock firmware again now as I thought maybe that could be the problem.

Anyone got an theories??

Dan

Edit: AMD64 3500+, XP Pro 32 bit by the way

>> Edited by _dan_ on Wednesday 29th March 00:12

[slinky]

I'd be inclined to say that the DVD drive has gone west

slinky

[_dan_]

Was thinking that, it's only now and again on certain discs though. Also it's still burning DVDs OK.

My system is due for a rebuild very soon, maybe that'll clear things up.

[annodomini2]

Have you tried turning Autoplay off?

[r988]

Dont have anything with starforce on it do you? I have heard it can do stuff like that, progressively shutting down the DVD system

[thepassenger]

STOP 0x00000019: BAD_POOL_HEADER
This can only be caused by faulty/incompatible hardware or (more than likely) faulty drivers.
http://msdn.microsoft.com/library/en-

I would suggest something has got itself imbeded between Windows and it's default driver for your DVD-ROM drive. As if the optics were bad Windows wouldn't even see the discs, if it were the mechanics you would hear/smell odd things comming from it (i.e. really slow tired ejecting).

Try the usual stuff, virus scan, spyware. I also add another vote towards buggy copy-protection driver (do you have any recent Sony audio CD's you've played on the machine?).

suggestion: If you want to prove the drive is 'good' grab a win98 bootdisk from somewhere like bootdisk.com write to a floppy, boot from it and then try reading CD's (DVD's in DOS might prove to be an issue *shrug*).

If the drive shows good and you can't find/remove the bad driver then it's time to backup and reinstall I'm affraid.

[_dan_]

thepassenger said:

what you said

I agree, I have been suspecting a windows problem all along rather than a hardware problem. I do try to keep a very clean system, with a hardware firewall, spyware agent and AVG, all kept up to date all the time.

Something has gone a little funny on the driver side of things it looks like.

I have a spare hard drive at home I've been meaning to stick XP64 on for testing, when I've done that I guess that'll answer one question one way or another.

[Wildfire]

Quick suggestion, change the IDE cable. I thought my DVD drive or my Mobo had gone as everytime my Drive spooled up the Computer died. Was fidding inside and nudged the cable, came back to life, nudged again, died. One new cable, been fine for a year now.