Warranty and servicing
Warranty and servicing
Author
Discussion

jac-in-a-box

Original Poster:

259 posts

266 months

Wednesday 17th May 2006
quotequote all
Probably beeen asked before! But I can't find the definitive answer

Getting a little fed up with dealer servicing costs and it seems that independants can offer as good, or better, service at a considerable saving.

I intend renewing the extended Porsche warranty but have a few concerns relating to using the warranty if my car is serviced out of the dealer network...

*Can I renew the warranty before it expires without having it inspected by an OPC (always had the warranty issued during a service in the past)

* In the event of making a claim, would a service by an independant make the claim more difficult? I've already had a new engine. God forbid it happens again, I would hate to have problems because a non-authorised agent has serviced the car!

*IIRC several owners use independants for servicing and claim that if approved parts are used warranty claims shouldn't be a problem. How would Porsche know that correct parts had been used.
I just see that as a "get out" for Porsche.

Would you, wouldn't you? - should I, shouldn't I?!

2001 Boxster S 25k miles. Due it's 4 year service, a year late I know, but OPC said it was OK to delay due to the new engine and carried out a minor service instead.

Thanks, Jackie

silver993tt

9,064 posts

267 months

Wednesday 17th May 2006
quotequote all

*Can I renew the warranty before it expires without having it inspected by an OPC (always had the warranty issued during a service in the past) - YES (I've done this twice now)

* In the event of making a claim, would a service by an independant make the claim more difficult? I've already had a new engine. God forbid it happens again, I would hate to have problems because a non-authorised agent has serviced the car! - NO (as long as the OEM service intervals and OEM parts have been used)

*IIRC several owners use independants for servicing and claim that if approved parts are used warranty claims shouldn't be a problem. How would Porsche know that correct parts had been used.
I just see that as a "get out" for Porsche. - Well, they would have to find non-OEM parts to have a reason to decline a warranty claim.

pt1000

23 posts

243 months

Wednesday 17th May 2006
quotequote all
Newbie question. If I buy a 996 which is under warranty and wish to extend the warranty before the initial term expires, do I have to have another 111-point check?

Thankyou Please.

16610LV

311 posts

243 months

Wednesday 17th May 2006
quotequote all
pt1000 said:
Newbie question. If I buy a 996 which is under warranty and wish to extend the warranty before the initial term expires, do I have to have another 111-point check?

Thankyou Please.


...as long as you renew the warranty BEFORE the old one expires, there is no need for another 111 point check.

pt1000

23 posts

243 months

Wednesday 17th May 2006
quotequote all
Thanks mate.