Reading employee's emails
Reading employee's emails
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Big_M

Original Poster:

5,602 posts

286 months

Thursday 18th May 2006
quotequote all
Can anyone clarify the legal issues in reading employee’s emails.

I have just sent a mail to one of my colleagues on a business matter to have a reply from the boss who was not copied in on the mail. So it is obvious that he is getting copies of all emails that are sent and received in and out of the office.

Now we have had our suspicions for a while and most of us use Hotmail or Yahoo for personal stuff, but what is the legal issue with this.

It doesn’t worry me that he does this as I don’t use my works email for personal stuff. What annoys me more is that he has got the time to read 15 people’s emails but not approve the artwork I left on his desk 3 weeks ago.

Plotloss

67,280 posts

293 months

Thursday 18th May 2006
quotequote all
Legally the owners of the equipment have full visibility over everyones mailboxes.

If you dont want admins to read your emails, use webmail.

Podie

46,647 posts

298 months

Thursday 18th May 2006
quotequote all
Plotloss said:
Legally the owners of the equipment have full visibility over everyones mailboxes.

If you dont want admins to read your emails, use webmail.


Hmm... seems to be a bit of a grey area... we're not allowed to view other people's e-mails.

Plotloss

67,280 posts

293 months

Thursday 18th May 2006
quotequote all
Not as a matter of course but lets say there was suspect dodgy content or suspect insider dealings your employers would be well within their rights to tell you to retrieve the contents of someones mailbox.

Privacy until theres a need basically...

Big_M

Original Poster:

5,602 posts

286 months

Thursday 18th May 2006
quotequote all
Plotloss said:
Privacy until theres a need basically...
Basically, there is no privacy in our office.

I will now include the setting up of a Yahoo account into the induction training for each new employee.



d1bble

3,395 posts

286 months

Thursday 18th May 2006
quotequote all
a bit naughty that!!

Why not work it to your advantage though? I would.

If he/she doesnt know you know, then you can influence all sorts of things.



jamesuk28

2,176 posts

276 months

Thursday 18th May 2006
quotequote all
Know for sure he is reading your emails. When he nips out to the loo sneak into his office and turn the sound up on his speakers.

Then send an email to someone with this link in it http://www2.b3ta.com/top-10-cutest-ki

(WARNING FOR THE EASILY OFFENDED DOES CONTAIN ONE STRONG SWEAR WORD).

Then just listen.

obiwonkeyblokey

5,400 posts

263 months

Thursday 18th May 2006
quotequote all
we ahve an email and internet policy document which everyone has to sign.

plasticpig

12,932 posts

248 months

Thursday 18th May 2006
quotequote all
He's on a very sticky wicket unless there is a clear company policy and all the employees have been informed of that policy. They may be falling foul of etiher the Human Rights act or the Data Protection act.

Generally its ok to monitor email address and the subject of emails sent and received but actually looking in the body of and email which is clearly of a personal nature is a no no unless there are reasonable grounds.

chim_knee

12,689 posts

280 months

Thursday 18th May 2006
quotequote all
obiwonkeyblokey said:
we ahve an email and internet policy document which everyone has to sign.
We do too - also, I take the view that it's their PC, their mail software, their mail server, their IP connection etc. so they have a right to view what you do on it. Same as making private calls.

BUT - if it's webmail or a personal phone (mobile) then they have no right.

They have the right, as they have done here, of banning webmail too.

Kind of "it's their ball and they can take it home if they want to".

>> Edited by chim_knee on Thursday 18th May 17:19

FunkyGibbon

3,846 posts

287 months

Thursday 18th May 2006
quotequote all
Plotloss said:
Not as a matter of course but lets say there was suspect dodgy content or suspect insider dealings your employers would be well within their rights to tell you to retrieve the contents of someones mailbox.

Privacy until theres a need basically...


yep - we have just updated our internet and email usage policy specifically to state that use of corporate email is for business only and your manager and senior management can (if there is a business need) access your email account.

johnFairfield

555 posts

239 months

Thursday 18th May 2006
quotequote all
He's ONLY got the right to read your e-mails if he has told you in advance that he will, otherwise it's breach of the data protection act.

deva link

26,934 posts

268 months

Friday 19th May 2006
quotequote all
I used to work in a fairly large multi-national company and it was always a pain when someone left as IT were instructed by HR to delete the leavers email account. So we'd have customers sending in emails that simply bounced.
This seems absurd, but HR were adamant that it would be a breach of confidence to have the leavers emails forwarded to someone else.
Personally, I can't believe this is correct - I've seen information that says employers can open ordinary post, as it's assumed to be work related, so I can't for the life of me see why they can't view email.

andoverben

429 posts

263 months

Saturday 20th May 2006
quotequote all
In actual fact somebody who used to work where I did was told that perhaps it would be a good idea if they left when a recruitment consultant sent an email confirming their interview with directions for that afternoon but spelt her name wrong (all the emails that have name unrecognised@the company are forwared to the boss to deal with) Unfortunately the Employee in question was off 'ill' !!

How stupid do you have to be to give your work email address when you are looking for other Jobs!

madazrx7

5,862 posts

240 months

Tuesday 23rd May 2006
quotequote all
At a previous employer, the GM had the IT dept set it up so all emails got copied in to him. What he forgot was that it automatically sent a 'read' message to the sender when the email was opened.
He was lucky that I was the first to notice a response from him; I was his 2IC and a good friend so I quickly had a quiet word with him

Don

28,378 posts

307 months

Tuesday 23rd May 2006
quotequote all
We have an email policy wherein we tell everyone that whilst reasonable use of Company e-mail addresses for personal messages is OK they should not consider the e-mail system private. i.e. Don't write anything in an e-mail you don't want read out loud at some later point! Any mails you don't want kept and reviewed as necessary (sent or recieved) should be deleted immediately.

Really what we're saying is that we cannot (and do not) guarantee any privacy on Company 'mail addresses.

This is partly because we often arrange to allow delegates to open other people's Inbox during their vacation and so on.

I have no objection to employees using web-mail.

In fact I have no objection to reasonable personal use of the web whilst at work - but again - don't consider your Internet History private - its not. Always consider that someone may review the list of sites visited at any time.

chim_knee

12,689 posts

280 months

Tuesday 23rd May 2006
quotequote all
Don said:
We have an email policy wherein we tell everyone that whilst reasonable use of Company e-mail addresses for personal messages is OK they should not consider the e-mail system private. i.e. Don't write anything in an e-mail you don't want read out loud at some later point! Any mails you don't want kept and reviewed as necessary (sent or recieved) should be deleted immediately.

Really what we're saying is that we cannot (and do not) guarantee any privacy on Company 'mail addresses.

This is partly because we often arrange to allow delegates to open other people's Inbox during their vacation and so on.

I have no objection to employees using web-mail.

In fact I have no objection to reasonable personal use of the web whilst at work - but again - don't consider your Internet History private - its not. Always consider that someone may review the list of sites visited at any time.
The best compromise IMHO.

Podie

46,647 posts

298 months

Tuesday 23rd May 2006
quotequote all
Don said:

I have no objection to employees using web-mail.


... similar here... except Hotmail

JonRB

79,351 posts

295 months

Tuesday 23rd May 2006
quotequote all
andoverben said:
In actual fact somebody who used to work where I did was told that perhaps it would be a good idea if they left when a recruitment consultant sent an email confirming their interview with directions for that afternoon but spelt her name wrong (all the emails that have name unrecognised@the company are forwared to the boss to deal with) Unfortunately the Employee in question was off 'ill' !!
They must have been devestated to be told to leave.

jon h

863 posts

307 months

Tuesday 23rd May 2006
quotequote all
Don said:
We have an email policy wherein we tell everyone that whilst reasonable use of Company e-mail addresses for personal messages is OK they should not consider the e-mail system private. i.e. Don't write anything in an e-mail you don't want read out loud at some later point! Any mails you don't want kept and reviewed as necessary (sent or recieved) should be deleted immediately.

Really what we're saying is that we cannot (and do not) guarantee any privacy on Company 'mail addresses.

This is partly because we often arrange to allow delegates to open other people's Inbox during their vacation and so on.

I have no objection to employees using web-mail.

In fact I have no objection to reasonable personal use of the web whilst at work - but again - don't consider your Internet History private - its not. Always consider that someone may review the list of sites visited at any time.


We also have an "acceptable use policy" I think it is actually a requirement now, and certainly prudent. The only problem with allowing access to web mail is that it can, depending upon your systems, circumnavigate a lot of your anti-virus systems. Therefore we do not allow it here. As an administrator, I run the system which quarantines any suspect mail. It staggers me what people will put in an e-mail sent to/from a work address when they have all been issued with a policy stating that mail may be monitored!

Jon H