Help with Firefox

[benojir]

Hi all,

With all you IT experts on here, I was wondering if someone can help. I've been using firefox for a while, but it crashed last week, and it hasn't loaded any of my preferences since (as in the customised toolbars, and buttons, and layout). It's not a huge problem, but some the buttons I use (such as add tab, duplicate tab) have disappeared. If I change it through the custumise view menu, it reverts back to the previous on restart of firefox.

I've tried reinstalling firefox, uninstalling all extentions and themes, and just updated it as well, but no luck.

Would be great if anyone knows how I can get it back to normal...

cheers,

ben

[thepassenger]

Try going to C:Documents and Settings<username>Local SettingsApplication DataMozillaFirefoxProfiles
Hopefully deleting it will get firefox to think it's a new install and from their your preferences can be recreated, this shouldn't affect bookmarks but you might want to back them up first.

You might need to do the Tools > Folder Options > View > Show hidden files & Folders thing before it will show itself.

Hope it works/helps.

[Embrolium]

You will probably find that your old profile is still there but that firefox has stopped pointing to it by default. try using the instructions on this page to change the default profile.

[benojir]

Thanks for your help guys!

Got it sorted. After actually finding the profile, and alot of messing around, I gave up and just made a new one...

passenger- just reached 100 posts- impressive.. I've only got another 40 to go- not bad for 56 months lol...

cheers,

ben