Outlook Guru Needed

[darrent]

OK, I have a problem with Outlook. I'm using it with IMAP to access our company Exchange system. It's works just fine apart from the fact it will not send email to external (i.e. nothing apart from my company domain) addresses. I can receive them no probs but not send them.

Any Ideas? If it helps my laptop used to run a VPN to access "proper" Exchange before I switched to IMAP.

Ta

[CommanderJameson]

When Outlook is connected to your Exchange server via the Exchange method, both sending and receiving are handled for you.

If you're using IMAP, you'll have to set up an SMTP server in your account.

If you have done this, and you can get mail to your local domain but nowhere else, it would seem that your Exchange server will not relay mail to The Internet for you. I think you will either have to ask your IT people to configure the server to be a proper MTA (Mail Transfer Agent), ask them which SMTP server you should be using, or revert to connecting up Exchange-wise.

Hope this helps.

[_deejay_]

darrent said:

OK, I have a problem with Outlook. I'm using it with IMAP to access our company Exchange system. It's works just fine apart from the fact it will not send email to external (i.e. nothing apart from my company domain) addresses. I can receive them no probs but not send them.

Any Ideas? If it helps my laptop used to run a VPN to access "proper" Exchange before I switched to IMAP.

Ta

It depends on how the Exchange server is configured (and IMAP - what are you thinking)?
The chances are you'll be able to relay mail once you've authenticated. To tell Outlook to authenticate you need to check the 'my outgoing server (SMTP) requires authentication' checkbox in the account config, as shown (unchecked) here - http://web.mit.edu/is/products/outloo

D

[darrent]

_deejay_ said:

darrent said:

OK, I have a problem with Outlook. I'm using it with IMAP to access our company Exchange system. It's works just fine apart from the fact it will not send email to external (i.e. nothing apart from my company domain) addresses. I can receive them no probs but not send them.

Any Ideas? If it helps my laptop used to run a VPN to access "proper" Exchange before I switched to IMAP.

Ta

It depends on how the Exchange server is configured (and IMAP - what are you thinking)?
The chances are you'll be able to relay mail once you've authenticated. To tell Outlook to authenticate you need to check the 'my outgoing server (SMTP) requires authentication' checkbox in the account config, as shown (unchecked) here - http://web.mit.edu/is/products/outloo

D

top man all sorted!

[_dobbo_]

_deejay_ said:

(and IMAP - what are you thinking)?
D

What's wrong with IMAP? Or are you specifically talking about the Exchange implementation of IMAP?

[_deejay_]

No, IMAP in general.

I think it has no place in a corporate environment, especially when that company uses Exchange. In his place, I'd have used Outlook using RPC/HTTP.

However, that's just my opinion.

[_dobbo_]

Interesting... Assuming you aren't using Exchange I can't envisage a corporate environment that shouldn't use IMAP.

What's the alternative, POP3?

[_deejay_]

_dobbo_ said:

Interesting... Assuming you aren't using Exchange I can't envisage a corporate environment that shouldn't use IMAP.

What's the alternative, POP3?

So you agree then? If I didn't have Exchange/Domino, I'd use IMAP but as I do, I've no need for it. I can't do what I want to do with IMAP, I can do even less with POP.

I can do most of what I want with the more functional HTTP mail clients, and pretty much everything I need with MAPI/Exchange.

I want a client that will let me access my email, calendar, contacts, let me encrypt mail, sign it, restrict what somebody does when they get it etc. If I try to use IMAP it just becomes a PITA.

So, I pretty much use Exchange 2003's OWA or Outlook (connected via HTTP/RPC or plain old RPC).

I think the key point is that my original statement was along the lines of 'why are you using IMAP when you've got Outlook and Exchange' and I stand by that.

[_dobbo_]

It seems we agree with each other! If exchange is on the scene then indeed, why use IMAP?

However there are better/faster/cheaper solutions out there that do everything exchange does using a combination of IMAP/MAPI and that's what made me raise my original question.

[_deejay_]

_dobbo_ said:

It seems we agree with each other! If exchange is on the scene then indeed, why use IMAP?

However there are better/faster/cheaper solutions out there that do everything exchange does using a combination of IMAP/MAPI and that's what made me raise my original question.

I've got a whole load of engineers telling me that on a daily basis. I've had the discussion a 1000 times. Not one of those times has anyone proven that there is a better/faster/cheaper solution with the same functionality.

However, i'm not prepared to go to 1001, not on a forum with someone I don't know!
I used to work for a mail solutions provider, and have worked on designing huge email systems (think thousands of users in almost every city in the country). I've tried to save money, and offer the same functionality with other products. I was never successful though.