Good old Nikon
Discussion
I got a D50 about a year ago now, and some months ago I received a notice about a recall for the battery (of which mine was one that needed replacing).
Originally, they wanted me to send them the battery, then wait 2 months for them to process it, test it, and return it. I had the most unbelieveable discussion with some woman at Nikon about this.
I asked if they'd send me the replacement first, so I could go on holiday and use the camera, etc, etc .... no was the answer. I had to seend them the battery first - then wait and wait.
Anyway - I never sent it back, and clean forgot about it ..... until yesterday.
I received an email from Nikon to tell me that my original call was still open, and that they would close it in 30 days time unless I action it. So I emailed them, telling them that I'd send the battery in, at the end of September (when I guess I'll need the camera least). And as a P.S - I cheekily asked if they'd like to send me a replacement battery first - so I'd have continued use of the camera.
And I've just got a reply to confirm that they're sending me the replacement battery first!
Good on ya Nikon .. (although a year late)
K
Originally, they wanted me to send them the battery, then wait 2 months for them to process it, test it, and return it. I had the most unbelieveable discussion with some woman at Nikon about this.
I asked if they'd send me the replacement first, so I could go on holiday and use the camera, etc, etc .... no was the answer. I had to seend them the battery first - then wait and wait.
Anyway - I never sent it back, and clean forgot about it ..... until yesterday.
I received an email from Nikon to tell me that my original call was still open, and that they would close it in 30 days time unless I action it. So I emailed them, telling them that I'd send the battery in, at the end of September (when I guess I'll need the camera least). And as a P.S - I cheekily asked if they'd like to send me a replacement battery first - so I'd have continued use of the camera.
And I've just got a reply to confirm that they're sending me the replacement battery first!
Good on ya Nikon .. (although a year late)
K
Well, true to their word the battery arrived this morning.
I'll charge it up and make sure it works ok before I send my original.
For reference, probably more particularly to 2nd-hand owners, here's some background info, noting that it applies to the D100, D70 and D50 (I assume the D70s too).
www.nikon.co.uk/press_room/releases/show.aspx?rid=195
K
I'll charge it up and make sure it works ok before I send my original.
For reference, probably more particularly to 2nd-hand owners, here's some background info, noting that it applies to the D100, D70 and D50 (I assume the D70s too).
www.nikon.co.uk/press_room/releases/show.aspx?rid=195
K
Edited by Kinky on Friday 11th August 11:10
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