Outlook problem and our IT guy is on Holiday!!!

[jaker]

Hi all,

just wondering if some kind soul could give us a pointer. When we fire up outlook, it says 'Exchange is currently in recovery mode' and then some other stuff...

what should we do to get Exchange back up?

Many thanks

Jaker

[aldi]

Is everybody getting the same message? *reaching for 10 foot barge-pole*

[jaker]

yes...

[Jinx]

Some help here:
www.mcse.ms/archive215-2005-4-1581021.html

Usual routine when something goes pear-shaped is to google it and see if someone else has solved the problem.

[jaker]

Cheers Mr. Jinx

[k50 del]

Still having the issue or not?

[jaker]

fraid so...

checked out the info, but it appears we may lose some data, so I'm waiting for my IT chap to call me before I press the big red button...

[aldi]

I think that error is fairly generic, it can either mean corruption in the local .ost file, a connection problem to the MSX server or a corrupt exchange store. More likley the second or third options since everyone started getting the same message at the same time. Hence the barge pole comment since I don't think you want to embark on this particular mission without someone there who knows the score.

I take it if you hit 'work offline' you get an old copy of your mailbox and if you hit 'connect' you get some kind of error?