Good Dealership!!!!!
Author
Discussion

RCA

Original Poster:

1,769 posts

292 months

Saturday 22nd February 2003
quotequote all
Naming and Praising!!!, now theres a rarity, however TMS keep going up in my ratings!!!, Their head mechanic has spent nearly 2 hours under my car this morning checking everthing for me telling me what needs replacing etc i.e. bushes/suspension. Has found the cause of my diff knocking + other bits. The cost?? absolutly nothing!!, Thats what I call service!!. It has also secured the work being done by them!! I don't mind paying the extra overheads for main dealer if you get service like that!!. I could probably get all the work done cheaper elsewhere, new poly bushes/suspension upgrade/new top diff mount/new rear wishbone!!!!!! but I will use TMS because I appreciate good customer service and support!!!
And to add to it all the suns coming out so the roof can come off!!!!

ro_butler

795 posts

295 months

Saturday 22nd February 2003
quotequote all
Was that Paul by any chance?

They do seem to know what they are doing when it comes to finding faults which is why I will be getting mine serviced there again this year.

Rob.

tvradict

3,829 posts

298 months

Saturday 22nd February 2003
quotequote all
TMS Always seem to get glowing reports. Just ask flasher



This is very rare in the days of customer service being close to the bottom of the dealer priority list.

Rosso Paul

1,080 posts

291 months

Saturday 22nd February 2003
quotequote all
I've got a very large dealer only 10 miles away from me but choose to go the 110 miles to TMS because I get a much better service and customer-friendly attitude.
Paul

RCA

Original Poster:

1,769 posts

292 months

Sunday 23rd February 2003
quotequote all
Yes Rob, it was Paul, Top Bloke!!!!!!!!

TWIN T

70 posts

284 months

Monday 24th February 2003
quotequote all
Glad you were pleased with us Rob.

Might I be seeing you for a new from spoiler soon?

Cheers
Ivan

bertie

8,569 posts

308 months

Monday 24th February 2003
quotequote all
Much as I hate to make their heads swell, I too find TMS excelent.

Both the sales and service side are the best I've recieved in 13 years of TVR ownership.

plipton

1,302 posts

282 months

Monday 24th February 2003
quotequote all
Where are they (TMS)?

I'm on the look out for a good dealer. I'm also considering using the factory for service work. Is this good/bad/indifferent?

Nick Elliott

2,444 posts

305 months

Monday 24th February 2003
quotequote all

bertie said: Much as I hate to make their heads swell, I too find TMS excelent.

Both the sales and service side are the best I've recieved in 13 years of TVR ownership.

I have also found them very good have been using them since I had the Chimaera.


plipton said: Where are they (TMS)?

I'm on the look out for a good dealer. I'm also considering using the factory for service work. Is this good/bad/indifferent?

They are in Melton Mobary www.tmstvr.co.uk/

Nick

flasher

9,289 posts

308 months

Monday 24th February 2003
quotequote all
Well, considering I have spent (wait for it)

£127,000

On cars with TMS in the last two years...

Cerbera 4.2
Tamora
Mercedes SLK
T350C

They must be doing something right. There is however, still room for improvement...and I will continue to judge by what happens each time I visit....

I'll give you an example of how good they can be..

Popped in on Saturday to sign the docs for my new car and take some photos of it. Not only did they get it out for me so I could take some piccies, they also got my old Tamora out so I coulkd take some of them together...

Keep up the good work TMS...

RCA

Original Poster:

1,769 posts

292 months

Monday 24th February 2003
quotequote all
Ivan, you are never going to believe it!! well actually you will, I need another spoiler!!, Mine got ripped off again on Saturday afternoon!!!, Be in this week sometime, make sure you've got one in for me!!!!!
cheers
Richard

Nick Elliott

2,444 posts

305 months

Monday 24th February 2003
quotequote all

flasher said: Not only did they get it out for me so I could take some piccies, they also got my old Tamora out so I coulkd take some of them together



They have always been good at that



Although I have not quiet spent that much with them.Not yet anyway!!

Nick

jamer

1,329 posts

315 months

Monday 24th February 2003
quotequote all
Nick
I remember taking that shot, both your cars are/were superb Nick, you always look after them.

R&J

906 posts

280 months

Monday 24th February 2003
quotequote all
Must agree with all said, TMS have most definately enhanced the TVR experience.Thanks
Rich

TWIN T

70 posts

284 months

Tuesday 25th February 2003
quotequote all
Cheers lad's. Cheques in the post!

Ivan

joospeed

4,473 posts

302 months

Tuesday 25th February 2003
quotequote all
I find the girls on telephone duty very nice
oh and parts are pretty good too Ivan ...

best wishes.