'Puter help please MS outlook, e-mail saving!
Discussion
Sirs and Laydeez.
Am a 'puter numpty and my MS Outlook is giving me problems. I want to be able to file all my e-mails safely (and be able to access them easily) where MS Outlook will NOT destroy them at random. It seems that MS just feels there are too many and bins them irrevocably. I've just lost about 2 years of e-mails, customer correspondance, quotes, orders etc which is rather annoying, to say the least!
Where can I find them to file them as I can't seem to find the file where they are, and what/how do you recommend me to file them. My E drive is LARGE and fairly empty!
Any help greatly appreciated.............
John
PS MS Outlook in MS Office 2000 small business, NOT outlook express!
>>> Edited by JMGS4 on Wednesday 5th March 08:45
Am a 'puter numpty and my MS Outlook is giving me problems. I want to be able to file all my e-mails safely (and be able to access them easily) where MS Outlook will NOT destroy them at random. It seems that MS just feels there are too many and bins them irrevocably. I've just lost about 2 years of e-mails, customer correspondance, quotes, orders etc which is rather annoying, to say the least!
Where can I find them to file them as I can't seem to find the file where they are, and what/how do you recommend me to file them. My E drive is LARGE and fairly empty!
Any help greatly appreciated.............
John
PS MS Outlook in MS Office 2000 small business, NOT outlook express!
>>> Edited by JMGS4 on Wednesday 5th March 08:45
It sounds like you have AutoArchiving setup. If you go to the menu items and click on 'tools', then 'options' you will get a window popup with several choices. Select 'Other' and then 'AutoArchive'.
You can choose to deselect the ability of Outlook to Autoarchive but more importantly it should show you where the Autoarchive files have been saved.
Alternatively search your computer for a file called backup.pst
To restore Autoarchived data, go back to the main Outlook screen and click on 'file', and then 'import'. This should take you through a wizard to restore AA files to their original folders.
MC
You can choose to deselect the ability of Outlook to Autoarchive but more importantly it should show you where the Autoarchive files have been saved.
Alternatively search your computer for a file called backup.pst
To restore Autoarchived data, go back to the main Outlook screen and click on 'file', and then 'import'. This should take you through a wizard to restore AA files to their original folders.
MC
MajorClanger said: It sounds like you have AutoArchiving setup. If you go to the menu items and click on 'tools', then 'options' you will get a window popup with several choices. Select 'Other' and then 'AutoArchive'.
You can choose to deselect the ability of Outlook to Autoarchive but more importantly it should show you where the Autoarchive files have been saved.
Alternatively search your computer for a file called backup.pst
To restore Autoarchived data, go back to the main Outlook screen and click on 'file', and then 'import'. This should take you through a wizard to restore AA files to their original folders.
MC
MC, thanks for the tips, Autoarchive now sorted, but cannot find ANY files backup.pst ???? Where else could the data be?
It might be worth checking to see if your IT admin bods have been clearing out mailboxes to free up space on the server (bad practise to delete users mails without consultation but by no means unheard of)
Could also try going to the deleted items folder, from there open up the Tools menu & select Recover Deleted Items. Might not help as the company might not have the facility activated but worth checking.
Could also try going to the deleted items folder, from there open up the Tools menu & select Recover Deleted Items. Might not help as the company might not have the facility activated but worth checking.
If you've had auto archive on you should find it in C:documents and settings"logon user name"local settingsapplication datamicrosoftoutlookarchive.pst
default for Outlook tends to be archive.pst
Edited to say "in the time it's taken me to type this in, including interuptions it's already been said!!"
>> Edited by FourWheelDrift on Wednesday 5th March 13:35
default for Outlook tends to be archive.pst
Edited to say "in the time it's taken me to type this in, including interuptions it's already been said!!"
>> Edited by FourWheelDrift on Wednesday 5th March 13:35
My copy of outlook calls it archive.pst not backup.pst, why not try searching for any file with a .pst extension ? I am afraid I learnt the hard way that the only stable archive of outlook emails is a paper one 
Edited to add-just as everyone else said
>> Edited by jondokic on Wednesday 5th March 13:34
Edited to add-just as everyone else said
>> Edited by jondokic on Wednesday 5th March 13:34
When you got through to the AutoArchive setup panel did you see a box showing a directory location (white box and to the left of that a [browse] 'button)?
That box may now be grey because you've deselected autoarchive. If it is, select autoarchive and the folder location and filename should appear in a white box (pressing the cancel button will mean that this won't be permanently saved). If you click three times (seriously, this isn't a Dorothy appreciation society after all!) on the location and it will highlight the entire string. You can now copy this by pressing [Ctrl] + C. Alternatively write it down!
Now to get out of this click on the cancel buttons. As long as you click on the cancel buttons it won't save any changes i.e. won't reinstate autoarchive.
Now follow the import wizard and paste the location/filename in to the location.
Good luck
MC
That box may now be grey because you've deselected autoarchive. If it is, select autoarchive and the folder location and filename should appear in a white box (pressing the cancel button will mean that this won't be permanently saved). If you click three times (seriously, this isn't a Dorothy appreciation society after all!) on the location and it will highlight the entire string. You can now copy this by pressing [Ctrl] + C. Alternatively write it down!
Now to get out of this click on the cancel buttons. As long as you click on the cancel buttons it won't save any changes i.e. won't reinstate autoarchive.
Now follow the import wizard and paste the location/filename in to the location.
Good luck
MC
Wow!! thanks guys.......... have found an archive.pst
but cant seem to open it properly it just shows a load of squares (76 pages!) and 3 words of unknown text!
And trying to translate your info into german as its a german PC! Files/commands etc seem all to be somewhere else!
>> Edited by JMGS4 on Wednesday 5th March 13:58
but cant seem to open it properly it just shows a load of squares (76 pages!) and 3 words of unknown text!
And trying to translate your info into german as its a german PC! Files/commands etc seem all to be somewhere else!
>> Edited by JMGS4 on Wednesday 5th March 13:58
Beano500 said:
JMGS4 said: ...
but cant seem to open it ...
You're doing really well so far! You will need to "import" it not "open" it.
Gosh, this is surely getting like "Airplane" isn't it?!
Duuuh sorry I did say I was a 'puter numpty didn't I?
When its imported does that mean its back where it should be in the proper files, or do I have to look for anotehr?
Another option is to go:
File-->Open-->Personal Folders File and select your Archive.pst file.
Then, you'll get all the mail items within an "Archived Folders" list within Outlook, but they won't be sitting in your Inbox on the server, which will keep the systems bods at your work happy. Only downside is that by moving to another PC on the network you won't be able to see the archived items.
File-->Open-->Personal Folders File and select your Archive.pst file.
Then, you'll get all the mail items within an "Archived Folders" list within Outlook, but they won't be sitting in your Inbox on the server, which will keep the systems bods at your work happy. Only downside is that by moving to another PC on the network you won't be able to see the archived items.
pdv6 said:but they won't be sitting in your Inbox on the server, which will keep the systems bods at your work happy. Only downside is that by moving to another PC on the network you won't be able to see the archived items.
Assuming they are using IMAP rather than POP3.
>> Edited by alunr on Wednesday 5th March 15:04
A tip for saving emails that I have used is to do the following:
Create a new email.
Switch back to your inbox.
Highlight all the emails you want to save.
Drag them into the new email.
The computer will then make them attachments.
Save your email (in my documents or similar)
When you double click that email all the emails at the bottom will appear and you can drag them back into a your inbox or similar. I have used this technique for recovery of emails after a re-format of a machine.
Hope that helps.
Create a new email.
Switch back to your inbox.
Highlight all the emails you want to save.
Drag them into the new email.
The computer will then make them attachments.
Save your email (in my documents or similar)
When you double click that email all the emails at the bottom will appear and you can drag them back into a your inbox or similar. I have used this technique for recovery of emails after a re-format of a machine.
Hope that helps.
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