The Tech guys ( tech support)

[Tafia]

Anyone used this new service advertised by PC World?

www.thetechguys.com/ourservices/most_pop_services.shtml

Ad says they offer tech support for the price of a national phone call.

[spitfire-ian]

I would have thought you could get a great deal of that support by just posting a problem on PH :-)

[neil_cardiff]

Have you SEEN Sijie though under the 'meet the tech guys' bit?

Woof.

However I notice she wasn't a 'true' techie...

[JonRB]

neil_cardiff said:

Have you SEEN Sijie though under the 'meet the tech guys' bit?

I say. Oh, hellllo. Ding dong.

[puggit]

spitfire-ian said:

I would have thought you could get a great deal of that support by just posting a problem on PH :-)

Agreed...

We're all happy to help

[Road_Terrorist]

neil_cardiff said:

Have you SEEN Sijie though under the 'meet the tech guys' bit?

Woof.

However I notice she wasn't a 'true' techie...

Funny how they use her as the main picture to lure you in rather than the others

[mcflurry]

spitfire-ian said:

I would have thought you could get a great deal of that support by just posting a problem on PH :-)

Ah, but if your interweb is down then you can't ask the question on PH

[thepassenger]

Tafia said:

Anyone used this new service advertised by PC World?

www.thetechguys.com/ourservices/most_pop_services.shtml

Ad says they offer tech support for the price of a national phone call.

I would be surprised if it's true technical support being run be experienced techs. More likley its a set of generic scripts to deal with the most common faults, anything that goes beyond this will be a punt to manufacturer, Microsoft or Sales.
My gut feeling says that a unit under waranty is a "phone manufacturer" anyway and out of waranty you'd be better off with a rent-a-geek appearing in your home to beat the machine back in to shape.

Goes without saying that the peeps here on PH can probably run rings around their phone techies

[Podie]

neil_cardiff said:

Have you SEEN Sijie though under the 'meet the tech guys' bit?

Woof.

However I notice she wasn't a 'true' techie...

phone me big boy!

oh wait... wrong sort of site...

[Podie]

thepassenger said:

Goes without saying that the peeps here on PH can probably run rings around their phone techies

Shall I phone them up concerning my "problem" with a Cisco switch...

[Mr E]

mcflurry said:

spitfire-ian said:

I would have thought you could get a great deal of that support by just posting a problem on PH :-)

Ah, but if your interweb is down then you can't ask the question on PH

You just post from the browser in your smartphone, surely?

[roadsweeper]

Mr E said:

mcflurry said:

spitfire-ian said:

I would have thought you could get a great deal of that support by just posting a problem on PH :-)

Ah, but if your interweb is down then you can't ask the question on PH

You just post from the browser in your smartphone, surely?

You'd have to as your home phone would certainly be on VoIP meaning that would go down with your Internet connection.

[thepassenger]

Podie said:

thepassenger said:

Goes without saying that the peeps here on PH can probably run rings around their phone techies

Shall I phone them up concerning my "problem" with a Cisco switch...

Go for it. Be good for a giggle

[_deano]

Podie said:

thepassenger said:

Goes without saying that the peeps here on PH can probably run rings around their phone techies

Shall I phone them up concerning my "problem" with a Cisco switch...

No don't do that. You'll make them cry and you will give the "Technical It Techie" a headache. Not nice on a Friday.

[GregE240]

lol

"Just listen to some of our customer comments..."

"I can't thank them enough for removing all those nasty files from my computer. It runs like a dream now"
G. Glitter

[Tafia]

puggit said:

spitfire-ian said:

I would have thought you could get a great deal of that support by just posting a problem on PH :-)

Agreed...

We're all happy to help

PH folks are tops in my book.

[meeja]

Podie said:

thepassenger said:

Goes without saying that the peeps here on PH can probably run rings around their phone techies

Shall I phone them up concerning my "problem" with a Cisco switch...

Or ask them to explain the difference between DVD+ and DVD-

[JonRB]

GregE240 said:

"I can't thank them enough for removing all those nasty files from my computer. It runs like a dream now"
G. Glitter

"PC World brings a whole new meaning to the word 'shopping'" -- G. Glitter.