Unbelievable...
Author
Discussion

BO55 VXR

Original Poster:

4,373 posts

273 months

Tuesday 24th October 2006
quotequote all
Haven't heard anything from the dealer that sold me the car since the day I drove out the showroom a year ago....

Then, what should turn up in the post today....a letter from the dealer saying that now the car is a year old, it should be serviced to maintain the warranty.

So, nothing from them for a year and then all of a sudden they want me to go back and give them some money for servicing....FOOK OFF

I prefer to take my car to somewhere where it gets all the TLC it needs, and then some, a dealer who knows his onions, has a team of staff as dedicated as him and is the South East's Premier Monaro Dealership....Take a bowtie Mr Caspy...

Edited by BO55 VXR on Tuesday 24th October 08:52

silentmonkey

250 posts

236 months

Tuesday 24th October 2006
quotequote all
Yep me too. Had mine a year now and I got a phone call from the service department reminding me that it is now due for its first service.

Having been in and out several times earlier this year for them to correct a leak and then all the problems they put on there was no way I'd let them near it for a service.

Unfortunately Caspy's a bit to far for me so I too found someone local who also looks after it as if it were his own.

So take a bowtie Mr Monkfish

baz7175

3,551 posts

233 months

Tuesday 24th October 2006
quotequote all
I'm not looking forward to service time - which is now just over 1500 miles away as there's nowhere here in Ireland that's endorsed as being able to work on it officially - there are a few people I would trust to do the work, but if I want to stay VXL approved history wise then I'm going to need to head to the mainland by the looks of it - which is going to be a tad expensive...

Edited by baz7175 on Tuesday 24th October 10:50

VXR_Daz

1,830 posts

242 months

Tuesday 24th October 2006
quotequote all
That doesn't surprise me B055, that is the same dealer that told me the Monaro does not run well on premium unleaded and that overall sales on the Monaro in this country were approx 3,000! As I threatened to report them to Vauxhall for a few issues with my car I am not surprised that they haven't contacted me

I wish I had known about Greens before I bought my car as Brian would definitely have had another sale.

Which reminds me, must get their name taken off my numberplates!

BO55 VXR

Original Poster:

4,373 posts

273 months

Tuesday 24th October 2006
quotequote all
Baz...

You do not actually have get a service done by a franchised dealer. Under the EU legislation of Block Exemption Regulation 1400/2002 cars can be serviced by anybody as long as they adhere to the manufacturers' recommended service procedures and use manufacturers' approved parts

BO55 VXR

Original Poster:

4,373 posts

273 months

Tuesday 24th October 2006
quotequote all
VXR_Daz said:
That doesn't surprise me B055, that is the same dealer that told me the Monaro does not run well on premium unleaded and that overall sales on the Monaro in this country were approx 3,000! As I threatened to report them to Vauxhall for a few issues with my car I am not surprised that they haven't contacted me

I wish I had known about Greens before I bought my car as Brian would definitely have had another sale.

Which reminds me, must get their name taken off my numberplates!


I still have their tax disk holder - I did ask Green's to replace it at the service, but appears to have been overlooked...car has to got back for some warranty parts, I'll remind them.

baz7175

3,551 posts

233 months

Tuesday 24th October 2006
quotequote all
BO55 VXR said:
Baz...

You do not actually have get a service done by a franchised dealer. Under the EU legislation of Block Exemption Regulation 1400/2002 cars can be serviced by anybody as long as they adhere to the manufacturers' recommended service procedures and use manufacturers' approved parts


Sounds like a plan as one of Stevieturbo's mates already has a 2004 Monaro over here so knows his way around them, and runs his own garage/tuning firm

Edited by baz7175 on Tuesday 24th October 11:10

stigcv8

22,454 posts

232 months

Tuesday 24th October 2006
quotequote all
interestingly I haven't heard back from mine despite twice requesting the car passport (the thing with radio pin, and other security details) to be provided. It states in the manual this is needed for servicing etc and I will be fooked if I have to pay to get teh pin for the radio should an event occur leaving me without music...

The Jackel

351 posts

255 months

Tuesday 24th October 2006
quotequote all
I guess like most on here I will go to the local dealer for Service only because the good guys are just that little bit to far to travel.

Why don't Greens open branches in the East Midlands, North East England and Scotland then we would all be laughing

stigcv8

22,454 posts

232 months

Tuesday 24th October 2006
quotequote all
I know on pistonheads people cannot say who not to go to, but can someone please email me who not to go to in the south west region. I am particularly close to Bristol...

demolition man

1,050 posts

275 months

Tuesday 24th October 2006
quotequote all
stigcv8 said:
I know on pistonheads people cannot say who not to go to, but can someone please email me who not to go to in the south west region. I am particularly close to Bristol...


I live equidistant between Bristol & Birmingham and have tried 2 Monaro "Specialists" in my general region. I did Drive to Bristol & also looked around Birmingham.

I now always go to Greens..... nuf said?

Marki

15,763 posts

292 months

Tuesday 24th October 2006
quotequote all
BO55 VXR said:
Haven't heard anything from the dealer that sold me the car since the day I drove out the showroom a year ago....

Then, what should turn up in the post today....a letter from the dealer saying that now the car is a year old, it should be serviced to maintain the warranty.

So, nothing from them for a year and then all of a sudden they want me to go back and give them some money for servicing....FOOK OFF

I prefer to take my car to somewhere where it gets all the TLC it needs, and then some, a dealer who knows his onions, has a team of staff as dedicated as him and is the South East's Premier Monaro Dealership....Take a bowtie Mr Caspy...

Edited by BO55 VXR on Tuesday 24th October 08:52


confused Why should you hear anything ,,, did you want a letter of thanks or summat

stigcv8

22,454 posts

232 months

Tuesday 24th October 2006
quotequote all
demolition man said:
stigcv8 said:
I know on pistonheads people cannot say who not to go to, but can someone please email me who not to go to in the south west region. I am particularly close to Bristol...


I live equidistant between Bristol & Birmingham and have tried 2 Monaro "Specialists" in my general region. I did Drive to Bristol & also looked around Birmingham.

I now always go to Greens..... nuf said?



thank you for confirming my fears

VXR_Daz

1,830 posts

242 months

Tuesday 24th October 2006
quotequote all
stigcv8 said:
demolition man said:
stigcv8 said:
I know on pistonheads people cannot say who not to go to, but can someone please email me who not to go to in the south west region. I am particularly close to Bristol...


I live equidistant between Bristol & Birmingham and have tried 2 Monaro "Specialists" in my general region. I did Drive to Bristol & also looked around Birmingham.

I now always go to Greens..... nuf said?



thank you for confirming my fears


Oh so subtle..... rofl

M8LC N

209 posts

247 months

Tuesday 24th October 2006
quotequote all
BO55 VXR said:

I still have their tax disk holder - I did ask Green's to replace it at the service, but appears to have been overlooked...car has to got back for some warranty parts, I'll remind them.


Me too, must get round to replacing that. 'Adverts' only for the people that deserve them......

AM04ARO

3,646 posts

237 months

Tuesday 24th October 2006
quotequote all
stigcv8 said:
I know on pistonheads people cannot say who not to go to, but can someone please email me who not to go to in the south west region. I am particularly close to Bristol...


Think your nearest is Picador's in Southampton which is my base garage.

AM04ARO

3,646 posts

237 months

Tuesday 24th October 2006
quotequote all
BO55 VXR said:
Haven't heard anything from the dealer that sold me the car since the day I drove out the showroom a year ago....

Then, what should turn up in the post today....a letter from the dealer saying that now the car is a year old, it should be serviced to maintain the warranty.

So, nothing from them for a year and then all of a sudden they want me to go back and give them some money for servicing....FOOK OFF

I prefer to take my car to somewhere where it gets all the TLC it needs, and then some, a dealer who knows his onions, has a team of staff as dedicated as him and is the South East's Premier Monaro Dealership....Take a bowtie Mr Caspy...

Edited by BO55 VXR on Tuesday 24th October 08:52


Think I had the same dealer, when I had a plastic break under the seat they could not be more unhelpful and I ended up paying for it from a local dealer, Then I had the yearly phone call........FO!

VXR_Daz

1,830 posts

242 months

Tuesday 24th October 2006
quotequote all
I'll expect my yearly phone call around end of December then!

I don't think it will be a long conversation

barking

228 posts

239 months

Wednesday 25th October 2006
quotequote all
Its such a disappointment living in Kent and not been able to participate in these moan fests weeping weeping

BO55 VXR

Original Poster:

4,373 posts

273 months

Wednesday 25th October 2006
quotequote all
Just take your car to another dealer for some minor work....then you#ll understand...

No offence caspy....just trying to give him the "full" experience