The small print

[BliarOut]

Yes, more questions, but my company is finally about to sign some support contracts and earn me some money...

However, there's the question of the small print. Do I write my own? Do I copy something that looks about right and ammend it slightly or can you "buy it" off the shelf?

I'm not looking to tie people into a lengthy and difficult to wriggle out of contract but I do want to avoid getting stitched up myself.

The company is an IT support company and we won't be providing SLA's when we start trading. That may change but initially I need a bit of flexibility to respond until I can establish demand, call patterns etc.

[2 sMoKiN bArReLs]

I'd do as you suggest, and get a few examples from established firms as a base.

[BliarOut]

I think I've got some

Are there any T&C's experts about who could (and are bored enough) have a read of them for me?

[Carrera2]

Personally I'd get a solicitor to knock them up for you. I also think the Dti offer free advice on Terms of Business - might be worth giving them a shout.