ADSL/Internet problem with some sites !
ADSL/Internet problem with some sites !
Author
Discussion

bigdods

Original Poster:

7,175 posts

258 months

Wednesday 27th December 2006
quotequote all

Ok, this is really annoying me now. For the last few days I seem to have intermittent internet access to some sites. I turn on my router and I can see a few UK based sites fine (including PH luckily!). Others I can see bits of the site but other pages just sit loading and never get there. Most sites (google included) just sit loading and never finish. I dont get page not found the pages just sit loading forever.

I can ping all the sites ok, just cant load the pages.

I have tried going back to IE6 from IE7 - no change.

I have tried using two other PCs on the same network. Same problem.

I have checked the DNS entries etc all ok.

Dead router or internet problem ? Any ideas ? When I can get the netgear site to work I will d/l new firmware for the router to see if that helps...


Edited by bigdods on Wednesday 27th December 11:36

bogie

17,101 posts

303 months

Wednesday 27th December 2006
quotequote all
whos your ISP?

which router do you have?

try logging into the router and check the WAN settings page - look for "MTU size" and change this to 1400 and see if that helps

bigdods

Original Poster:

7,175 posts

258 months

Wednesday 27th December 2006
quotequote all

Griffin is the provider - but I think the router is the problem now. I cant log in to it anymore, wont accept my password and looks like PH is just about the only site I can access!

Its a netgear 814 old kit so probably time for an upgrade anyway. Ive been looking for a reason to upgrade from wireless B to G so this is the perfect opportunity I think !

edited to add - Download new netgear firmware through a laptop/3G data link, upgraded the router and hey presto everything is working. Only time will tell how reliably of course....




Edited by bigdods on Wednesday 27th December 19:26

bigdods

Original Poster:

7,175 posts

258 months

Wednesday 27th December 2006
quotequote all

ok, I finally managed to get onto the ISP support site and guess what...

Currently, you may be experiencing problems accessing certain sites on the internet, due to a network routing problem

Our engineers are currently investigating the issue, please do bear with us and apologies for any inconvenience caused during this time.

Update: Some customers may find that setting their routers MTU to 1452 or less will resolve this problem

bogie

17,101 posts

303 months

Wednesday 27th December 2006
quotequote all

sounds familiar ...they are probably upgrading/changing stuff ...always best to use the latest firmware also ....

clog

18 posts

239 months

Thursday 28th December 2006
quotequote all
Try updating java