Dead Laptop and Insurance Claim help

[nick heppinstall]

In a bit of a quandary here and would like some advice. I’ve got an old P233 Laptop that has served me faithfully for years. It did just what I wanted it to do and never let me down. The other day I dropped it in the garden and it bounced off the garden wall before falling six feet and landing on a concrete path. Needless to say it’s not very happy and has probably gone top that great Laptop place in the Sky….. Now making a claim on the insurance never even occurred to me until someone at work suggested it. I’ve never made an insurance claim for anything in my life. So could I and how would I go about it ? Because I’ve had the laptop years I have no sales receipts or anything. How would they replace it ? Would they have to track down it’s brother or sister, another old P233 ? Our policy is new for old however I must admit I would probably feel a bit guilty about getting a brand new laptop for something that at best is probably worth £150 ish ? How would they decided an equivalent spec for such an old machine ? It was state of the art when I purchased it.

Cheers

[d3ano]

This happened to a friend of mine.
Someone from the insurance company will come round to evaluate the damage and then they will (going from what they seen) replace it with a low spec laptop of todays standards. So you will probably get something like a P3 750Mhz Laptop. Even though its better than your laptop in terms of speed its only entry level now. Well its not quite as easy as that, but you get the idea. ?