MS Office Problems

[Spydaman]

Would really appreciate some help getting to the bottom of a problem I've with MS Office, Word, Excel, Power Point the whole lot.
If I uninstall and reinstall Office it works for a while then I get the message 'The xxxxx file is not available'. If I ok that and I try to close the progamme I get the message 'The normal file already exists. Do you want to replace the existing file?" The only way I can continue to close the programme is to click 'Yes'.
Tne only way I can get any of the Office programmes to work again is to unistall and reinstall and and it'll work a couple of times.
Any ideas?
Cheers, Neil

[shocker-z]

uninstall and then search for normal.doc and delete all occurances and then run an install, if you still get same problem then try a detect and repair instead..

Liam

[mmm-five]

This occurs when you've made a change to a default in Word (like the page size or language). It saves it's default setting in a file called 'Normal.dot' and if it already exists it will ask you if you want to replace it.

Does Word work normally except for this issue?

[hut49]

shocker-z said:

uninstall and then search for normal.doc and delete all occurances and then run an install, if you still get same problem then try a detect and repair instead..

Liam

You don't need to uninstall Office - just close Word and search for and delete the one occurence of the normal.dot template file NOT normal.doc. When you next open Word it will re-create the normal.dot file and your problems will be over.

[Spydaman]

Thanks for the advise, I'll try the above. Cheers, Neil.

[shocker-z]

I was tired :P past my bedtime at nearly 9:30 lmao


Liam