Sky Broadband
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Discussion

_deano

Original Poster:

7,414 posts

284 months

Sunday 18th February 2007
quotequote all
Anyone had wireless signal problems with the Netgear D834GT router that is supplied with them?
I can't get a signal to a PC that is upstairs using the sky router (i've tried changing the channel from 1 to 13 and nothing), but when a normal (uncustomised version)Netgear D834G; i can get a signal to the otherside of the house into the garden.

Any ideas or do i need a new router from Sky?

thanks
dj

falcemob

8,248 posts

267 months

Sunday 18th February 2007
quotequote all
I've never had wirless problems with either of my 834s just a problem with Sky broadbands conectivity. I think the routers you mention are the same, just the software is different.
It has taken about 3 months but it has now settled down although they have turned the speed down to 8 megs from 12 to try and stabalise it.

bogie

17,102 posts

303 months

Monday 19th February 2007
quotequote all
try doing a hardware reset on the router (small button on rear)

also try upgrading the drivers on your wireless adapter (if built in then get the latest generic Intel ones)

the Dg834G is a Texas instruments based product

the DG834GT is Broadcom + Atheros 108Mbps wireless

they are quite different, but should offer similar range/performance

_deano

Original Poster:

7,414 posts

284 months

Monday 19th February 2007
quotequote all
Bogie, being a Netgear man, have you heard of any other stories about these Routers not playing ball?
I know that Sky have their own firmware version on them and you can't change it to the Netgear 1.2.04 version.
I will try a hard reset tomorrow and see how that goes, but i've also read that by changing the WPA encryption to WEP or to none will increase the signal strengh to something acceptable for this caliber of router.
Although i have my doubts about the last one.

elliotdavies

131 posts

304 months

Monday 19th February 2007
quotequote all
How do you rate sky BB, i was thinking of going with them on this package below but read of some nightmares getting an account set up with them by dragging their heels ?
http://packages.sky.com/?CMP=KAC-UKes

_dobbo_

14,619 posts

279 months

Monday 19th February 2007
quotequote all
How would I rate sky? I was disconnected for 87 days and had to threaten legal action before Sky finally me to their service. Make of that what you will.

Regarding resetting the router with the button - be careful if you have changed any settings (such as any routing rules) as you will lose all of these.

leosayer

7,850 posts

275 months

Monday 19th February 2007
quotequote all
I had similar problems with the sky router, I found a hack and I now use my old router (a netgear rangemax thingy) and all is well.