Strange Dell phone call
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Discussion

.Flyer

Original Poster:

434 posts

281 months

Friday 23rd February 2007
quotequote all
Just had a strange phone call purporting to be from Dell, which has left me a little puzzled.

I had my head down trying to work out why an XML file wasn't being parsed correctly when the phone rang. The caller, a Scottish chap, asked me "This is Dell here. Do you resell the products you buy from us?" As I was a little distracted, I answered "Yes" without asking him why he wanted to know. He then said "Well, I don't need to trouble you any further then" and said goodbye.

The strange thing is that he was calling from a mobile - 07815 520xxx (only noticed afterwards). Anyone received similar calls? It may have been a call following up why we don't select their Support options, but it's puzzling why they would call from a mobile phone confused

mr_yogi

3,288 posts

286 months

Friday 23rd February 2007
quotequote all
Might be because they were trying to sell you an extended warrantee?

I've had a few calls from Scottish Gentlemen trying to sell me extended warrantees for my girl friends laptop a few weeks ago as it's just over a year old. I can't see their phone number from my work phone or even do 1471, so there is know way of knowing if they were on a mobile.

percy flage

1,770 posts

253 months

Friday 23rd February 2007
quotequote all
If it is a corporate mobile it is possibly cheaper to use that than a BT landline.

The company I'm with is with Vodaphone and calls are ridiculously cheap - far cheaper than a landline.