Veritas Engineers Help !

[nick heppinstall]

We're running Veritas 9 with a robotic tape library. Recently we've been having a problem with backups failing because veritas has tried to back up a certain file or folder that does not exist.

Veirtas is correct the file or folder does not exist !! So why is Veritas trying to back it up in the first place !! ?

TA

[sneakyneil]

I beleive Puggit is your main man for Backup Exec!

[griffgrog]

Recreate / edit your backup selections.

[puggit]

griffgrog said:

Recreate / edit your backup selections.

What he said

[nick heppinstall]

:-) Yeah we did that. Sorted it for a few days. Now it's back ! 3 days without a proper b/up. Managers getting a bit twitchy. With good reason !

[puggit]

Need a bit more info then

[Saabyfox]

assume you checked the text editor, and not the fancy directory chooser etc?

[shocker-z]

I'll put 1p on it that it's an exchange mailbox that has been deleted? what exact file/folder does it say doesn't exist?

Oh btw it's £5 postage and packaging for the 1p

Can you post the log from job monitor?

Liam

[tvrforever]

swap it for Legato?

[puggit]

tvrforever said:

swap it for Legato?

btw - talked to some of your boys last week about a project

[nick heppinstall]

Here's the errors from the log :


Job Completion Status

Job ended: Sunday, February 25, 2007 at 10:21:49 AM
Completed status: Failed
Final error code: a000fe09 HEX
Final error description: The directory is invalid.

Final error category: Resource Errors


Errors

Backup - \NMSY-PRODP: Production File StoreDirectory not found. Can not backup directory SHF-Production\dwork99WEWEL99599 and its subdirectories.

[nickjm]

Saabyfox said:

assume you checked the text editor, and not the fancy directory chooser etc?

Wot he said!

[nick heppinstall]

nickjm said:

Saabyfox said:

assume you checked the text editor, and not the fancy directory chooser etc?

Wot he said!

Yup :-)

[puggit]

Well here are all the relevant technotes

Any good?

[nick heppinstall]

Thanks Chris. Have a look at that in a bit !

[_dobbo_]

I don't think this means the backup has actually failed though - the data is all still on the tapes and still recoverable, it's just logged as a failure.