Has anyone formally "rejected" a new boxster?
Discussion
Hi All,
My tale of woe continues with my 2006 Boxster S. Not only has the hood leaked from day one, spent more time at OPC than with me. Hood, replaced (under warranty) new seals all round then what happens? First sunny day for ages, roof down and the hood linkage fails and breaks!!!!!!!!!
Can I reject it - just under six months old? What are the pros and cons of doing so?
OPC have offered to fix the fault, fully test it and cover the cost of the first service (value £350ish) should I accept?
Any advice gratefully accepted.
My tale of woe continues with my 2006 Boxster S. Not only has the hood leaked from day one, spent more time at OPC than with me. Hood, replaced (under warranty) new seals all round then what happens? First sunny day for ages, roof down and the hood linkage fails and breaks!!!!!!!!!
Can I reject it - just under six months old? What are the pros and cons of doing so?
OPC have offered to fix the fault, fully test it and cover the cost of the first service (value £350ish) should I accept?
Any advice gratefully accepted.
If you have owned the car for six months and it has really "spent more time with OPC than with me" (ie 3 months), then you may well have a 'non-merchantable quality'/'unfit for purpose' claim.
On the otherhand, if it is an isolated fault and the OPC have done everything possible to rectify it to your complete satisfaction, and minimised your inconvenience, then you probably haven't got a claim.
Although we like to think we can buy a bullet proof, fault free new car, most do have the occasional problems.
On the otherhand, if it is an isolated fault and the OPC have done everything possible to rectify it to your complete satisfaction, and minimised your inconvenience, then you probably haven't got a claim.
Although we like to think we can buy a bullet proof, fault free new car, most do have the occasional problems.
You can push them a bit on the offer; maybe a new set of kickplates has caught your eye or something. But it seems they're trying their best, so I'd let them have a go. At this stage, less hassle than trying to get a new car from them when they won't feel you've given them an adequate chance to rectify yours.
As much as I'd be pissed off if it were me (and it may well be when I eventually take the car over to get the roof looked at!), the problem you're having sounds like something that should be fairly simple to fix assuming they get it right, IYSWIM.
Say you reject it and the next car has some sort of engine or electrical niggle.. it's unlikely but you might end up worse off in the hassle and agro stakes.
Say you reject it and the next car has some sort of engine or electrical niggle.. it's unlikely but you might end up worse off in the hassle and agro stakes.
I have agreed to their offer to fix it, plus a free service - on the condition that this is their final opportunity to rectify it. They have also agreed to get the stone chips on the windscreen done and re-programme the car so the bonnets do not keep opening when you just touch the key!!
To be fair they are taking it in tomorrow, providing a courtesy car and mine should be back by Wednesday - hey less miles on mine come re-sale time. Lets look on the brightside!
To be fair they are taking it in tomorrow, providing a courtesy car and mine should be back by Wednesday - hey less miles on mine come re-sale time. Lets look on the brightside!
I wouldn't go asking them for freebies, that is going to sound as if you are being bought off. I would tell them in writing that if this isn't fixed this time you want them to take the car back and replace it or refund the money. And if they are offering to pay for a service in consideration of the trouble you have had to date then you would accept it on that basis - but you want the car right.
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