Exchange 5.5 Problem arranging meetings with resources
Discussion
Calling all Exchange experts.
We have one organisation with 4 sites (one server per site). I'm trying to get people to use Outlook to arrange meeting and book meeting rooms.
I've created a new mailbox on Server1 in Site1 for each meeting room. Anyone with a mailbox on Server1 can arrange meetings and invite resources and it works fine. However, if someone with their mailbox on Server2 invites a resource to a meeting it appears to work fine (i.e. a message pops up saying the resource has been booked successfully) but if you look in the meeting room's Calendar, the meeting isn't there. This is leading to meeting rooms being double booked.
Any advice on where to focus my attention e.g. permissions, replication etc... would be greatly appreciated.
Cheers
Phil
We have one organisation with 4 sites (one server per site). I'm trying to get people to use Outlook to arrange meeting and book meeting rooms.
I've created a new mailbox on Server1 in Site1 for each meeting room. Anyone with a mailbox on Server1 can arrange meetings and invite resources and it works fine. However, if someone with their mailbox on Server2 invites a resource to a meeting it appears to work fine (i.e. a message pops up saying the resource has been booked successfully) but if you look in the meeting room's Calendar, the meeting isn't there. This is leading to meeting rooms being double booked.
Any advice on where to focus my attention e.g. permissions, replication etc... would be greatly appreciated.
Cheers
Phil
Hi
I'm sorry I don't have an answer and in any case I'm not a 5.5 expert (I was at school in those days).
However it sounds to me like it could be a message routing/delivery problem or a permissions issue.
If I were you I would try the following:
1)try sending normal emails from the mailboxes to the resource and verify the emails turn up in the resourece inbox
2) disable automatic acceptance of invites on the resource mailbox then invite from several mailboxes on different servers - verify that all the invitation messages turn up in the resource inbox
3) assuming this all works I would look at the permissions - when you enable the resource invite auto-acceptance etc. it should prompt you to apply normal resource permissions - can you re-apply these?
Of course I would also suggest focussing your attention on getting shot of 5.5 !!
Good luck with it.
3)
I'm sorry I don't have an answer and in any case I'm not a 5.5 expert (I was at school in those days).
However it sounds to me like it could be a message routing/delivery problem or a permissions issue.
If I were you I would try the following:
1)try sending normal emails from the mailboxes to the resource and verify the emails turn up in the resourece inbox
2) disable automatic acceptance of invites on the resource mailbox then invite from several mailboxes on different servers - verify that all the invitation messages turn up in the resource inbox
3) assuming this all works I would look at the permissions - when you enable the resource invite auto-acceptance etc. it should prompt you to apply normal resource permissions - can you re-apply these?
Of course I would also suggest focussing your attention on getting shot of 5.5 !!
Good luck with it.
3)
theboss said:
Hi
I'm sorry I don't have an answer and in any case I'm not a 5.5 expert (I was at school in those days).
However it sounds to me like it could be a message routing/delivery problem or a permissions issue.
If I were you I would try the following:
1)try sending normal emails from the mailboxes to the resource and verify the emails turn up in the resourece inbox
2) disable automatic acceptance of invites on the resource mailbox then invite from several mailboxes on different servers - verify that all the invitation messages turn up in the resource inbox
3) assuming this all works I would look at the permissions - when you enable the resource invite auto-acceptance etc. it should prompt you to apply normal resource permissions - can you re-apply these?
Of course I would also suggest focussing your attention on getting shot of 5.5 !!
Good luck with it.
3)
I'm sorry I don't have an answer and in any case I'm not a 5.5 expert (I was at school in those days).
However it sounds to me like it could be a message routing/delivery problem or a permissions issue.
If I were you I would try the following:
1)try sending normal emails from the mailboxes to the resource and verify the emails turn up in the resourece inbox
2) disable automatic acceptance of invites on the resource mailbox then invite from several mailboxes on different servers - verify that all the invitation messages turn up in the resource inbox
3) assuming this all works I would look at the permissions - when you enable the resource invite auto-acceptance etc. it should prompt you to apply normal resource permissions - can you re-apply these?
Of course I would also suggest focussing your attention on getting shot of 5.5 !!
Good luck with it.
3)
Hi
Thanks for the tips. Haven't tried any of these so will give it a shot on Monday morning.
I'm starting my MCSE training in 2 weeks so by Autumn I should be in a position to start the upgrade to Windows Server 2003 and Exchange 2003. I'm looking forward to getting some formal training and actually having a clue; I'm self taught on NT4 and Exchange 5.5.
Cheers
Phil
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